website thubmnail of Fetch Rewards
How would you rate Fetch Rewards?
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Florida
1 review
0 helpful votes
Follow Lore S.
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Pay attention
January 16, 2024

My first time using a site like this and the Very first receipt I submitted they tell me I already submitted it or someone already did! It is literally impossible for that to be true as I went to the store shortly before the store closed and came straight home. I live with a small child NO adults! No one was at my house that night till the next day when I thought I'd try this site out! Besides the cashier at the store NO ONE touched my things. So it is impossible...I don't really care that much but they are NOT being truthful or giving credits where they are due. I don't know if this is normal but it deff put a bad taste in my mouth and will Never try this again. I brought it to their attention and basically was called a lier! I mean REALLY, over a stupid receipt. I thought maybe i did something wrong when submitting it or just a glitch in system but nope. So pay attention if your actually counting on getting something back for buying the things on their lists. U may learn your not thrifty after all but your a cheat and lier!

Date of experience: January 16, 2024
Massachusetts
2 reviews
15 helpful votes
Follow Karen P.
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I had really liked fetching receipts and tapping to play but because I returned some items they canceled my account without telling me. It stopped working and I had to reach out to learn what happened. So approximately 6 months of submitting a lot of receipts, I walked away with 1 $25 gift card - not worth sharing all that data for that! So disappointing.

Date of experience: September 17, 2023
Wyoming
1 review
4 helpful votes
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Partial credit PROBLEM
December 11, 2022

Went shopping today spent almost $135. Fetch only credited me for $79 and some change! Not happy about this, and no way to complain to fix their issue or at the very least get an explanation. Watch out for this, to make sure it's not going to be an ongoing problem! And trying to upload a damn photo and video is ridiculous. Use their camera and it still won't upload. I've tried 5 times now and it won't do it

Date of experience: December 11, 2022
New York
1 review
14 helpful votes
Follow moshe k.
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I have been using for 2 years and still haven't redeemed anything. $64 so far. Yesterday they claim I have multiple accounts. They can't show me where for 'internal reasons'. They closed the case and I can't redeem the funds. Beware.

Date of experience: June 9, 2022
Oregon
4 reviews
4 helpful votes
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I'm finding this app is a waste of time I tried before it takes forever to get the points you need if anyone wants a great app to get gift cards try ncp app gives you more of incentive than fetch rewards.

Date of experience: December 27, 2023
Virginia
1 review
2 helpful votes
Follow Eva B.
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I showed my fetch so with good RX card to pharmacist, pharmacist got the rate. Receipt clearly said good RX.

Now I'm told I'm missing something and I should use a different pharmacy when I reported to fetch.

Too difficult. This has happened multiple times

Date of experience: December 2, 2023
Texas
1 review
4 helpful votes
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Horrible experience
November 16, 2023

Had this insurance for over 2 years never put a claim until one day my dog got a little sick. Took him to the vet he had hot spot took care of that. Put a claim for two months they gave the run around that I need this and that.submitted everything they need still don't want to pay be careful with this insurance they just take your money.shame on you fetch I canceled them.

Date of experience: November 16, 2023
California
1 review
5 helpful votes
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Scam app
June 20, 2023

It is well known now that the app let the users collect points but once it is time to redeem their gift cards, they deactivate the account.
It has been recogonized by a lot of people and on reddit too.

Date of experience: June 20, 2023
Tennessee
5 reviews
1 helpful vote
Follow Tammy A.
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Fetch Rewards
December 24, 2023

Fetch Rewards sucks! It used to be a good app! BUT not anymore! Don't waste your time using this app! Also a little note to the engineer or engineers you need to fix it so you don't have to constantly hit the button to enter your date of birth. You should be able to just type that info in.

Date of experience: December 23, 2023
Maryland
1 review
2 helpful votes
Follow Kim W.
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I requested a $50 Amazon card and then Fetch removed over 14,000 points from my account and said I didn't have enough points for the gift card. I created a ticket and inquired; they said I didn't follow the terms of service and refused to say what I did. I continued to push the issue and was then told I submitted fake receipts. I have NEVER submitted fake receipts, NEVER, NEVER, NEVER. What a scam! Then they deleted my ticket with me questioning what they did. Beware of FETCH!

Date of experience: January 7, 2024
Pennsylvania
1 review
5 helpful votes
Follow Russell H.
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I accidentally scanned a return receipt and was banned. I tried to contact fetch via email multiple times to no avail. I had also purchased a gift card prior to the ban and it was revoked without any kind of notice and still no reply to my emails.

Date of experience: May 11, 2023
Ohio
1 review
8 helpful votes
Follow Harriet B.
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Fetch is a scam, they take your earned points/rewards for no reason. Claim
You didn't legitimately earn the points. Once they take away your points your account becomes
Inactivated. And customer service ignores any and all questions

Date of experience: July 26, 2023
Georgia
1 review
14 helpful votes
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FREE LABOR...
January 4, 2023

This company will wait till you get thousand's of points then mysteriously you cant get back in your account! My daughter and I both had this problem. I spoke to other's and also experience the same problem.

Date of experience: January 4, 2023
Washington
1 review
7 helpful votes
Follow Denise N.
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Didn't receive my 10.00 for the******* points. Fetch said they cannot verify 3rd party & won't tell me who to contact. I attempted to use the gift card the next day. Amazon sts # already used by someone else. I think Fetch is a waste of time and a SCAM!

Date of experience: August 28, 2023
New York
1 review
5 helpful votes
Follow Neal H.
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Where to begin? When you take a photo of your receipt, the app doesn't always recognize the bonus items. Trying to communicate with Fetch's customer service to fix it is like slamming a rock into your forehead repeatedly. One of my Amazon purchases, a large points purchase, miracously would not upload. Fetch advised that they would look into it. 5 days later, I contacted them again. Now I'm told that I have to take photos of all kinds of things in order to get the points. I mean, a laundry list of things have to be in the photo. They also remove bonus items from your dashboard prior to the expiration date and before you can fulfill them. If you're a gluten for punishment, sign up! I am reporting them to the New York State Attorney General's Office as a bait-and-switch scam.

Date of experience: September 12, 2023
New York
2 reviews
19 helpful votes
Follow tery m.
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Honestly, ABOUT Close to a year to finally reach a mere $10 reward (I counted it).
November 2021 - 2022. Besides the fact that a small percentage of reciepts
Were retracted for some reason with no explanation...
Even with occasional rare bonuses here and there,
It has just been that long. I am tending leaning on uninstall it and trying something else.

Date of experience: November 11, 2022
Texas
1 review
4 helpful votes
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Fake rewards!
April 26, 2023

Just from the description of the app I thought it was a cool app that you can really be rewarded by scanning all your shopping receipts. Little did I know that onced I reached a certain points where I had enough points to redeem a gift card, the real truth behind this app showed. My first gift card redemption got denied saying I had used fake receipts. It was obvious that they did not want to issue any gift cards and they permanently disabled my account right away. I'm thinking they only use people to collect data from these receipts and no real gifcards can ever be redeemed. Very disappointing and I should known better. Lots of fakes out there!

Date of experience: April 26, 2023
Virginia
1 review
4 helpful votes
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People are scammers
August 16, 2023

Do not waste your time there's so many other companies that you can scan your receipts with, and you will get your money or your points. I don't know what is up with this company they have Scammed me out of thousands of points. And three of my friends and it has happened to you. Do not use these people. It's not even worth your time and you won't get what you have coming.

Date of experience: August 16, 2023
New York
2 reviews
28 helpful votes
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I scanned all my receipts and earned a $25 reward from t.j Maxx. The reward was not working in the store and I was told to contact Fetch. After many conversations with them they told me to contact t.j Maxx. This is not worth my time or aggravation.

Date of experience: September 19, 2023
California
1 review
3 helpful votes
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Shady
September 6, 2023

If I could give a minus zero to fetch, I would. It used to be a good app to make extra money. However, over the course of the months, I've notice fetch has implemented more restrictive practices, making it harder to get an award. I do not recommend their app and I think their practices are dirty. I would recommend using Merryfield. Way better app.

Date of experience: September 6, 2023

Overview

Fetch Rewards has a rating of 1.2 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fetch Rewards most frequently mention gift card, customer service and enough points. Fetch Rewards ranks 191st among Grocery sites.

service
57
value
56
shipping
29
returns
28
quality
44