Fidelity

After 2 weeks of giving them the correct banking information and paying well over 20% in penalties, my deposit has been rejected 4 times because they've purposely entered the account as a checking instead of a savings. Even put them on the phone with a banker directly. Now they've forced a mail in that can take a month or more for me to receive. OH yea, that's costing 25 more bucks. Thank you for absolutely nothing.

I waited on a phone call for an hour and they said that nothing could be done at the time. Note that this company is the one one of the few trading platforms I have. It is by far, the slowest and the rudest customer service I've experienced. The guy I was talking to let out a deep sigh when I was talking to him. It's not my problem that you signed up for the job, but don't lash it out to customers. If my company didn't choose fidelity as its Roth IRA platform, I would've transferred long ago. Better to stick with TD Ameritrade than this site.

Level of experience and knowledge varies between agents. Kind of unreliable since you cannot predict who is going to take care of your call. Surprisingly much lower customer service compared to their competitors.

The computer at customer service incapable to answer basic questions. It does not understand P/E!
The customer service reps don't write or read English well. He does not understand there is a difference between sector and industry.
You ask a question via email, the reply is always the same "Due to currently high volumes, response times to general questions may be longer than usual"

I initially set up an account for options trading and sent money into the account. The mo n ey seem to take for ever to get posted. Fidelity stated that once the initial setup with my bank was established that funds would clear a lot faster. This was not the case. I had the same delay in posting funds for my second deposit. Robinhood fund transfers are the next day. I closed out my Fidelity account. Not for me

On Thursday I transferred money to Fidelity Investment they told me that they won't margin for my buying until Friday.
Today they told me they will have to hold my money until Monday.
It's not a trust investment company to invest with. What U have read about Fidelity Investment customer reviews 100% Truth. STOP! Don't invest with Fidelity. Today is Monday they told they are not gonna margin my account for the money transferred last week. Today I have transferred more money and they won't let me buy even buying with own cash. I in process of fix this problem. STOP! Fidelity is not a recommend company for investment. These 5 stars rating may come from its employee.

The support was very patient with me throughout the process of swapping VND back to BTC and also assisted in granting me the required access to sell quickly on the Futurefees platform

I am very satisfied and will campaign heavily for my colleagues to use Futurefees in their crypto trading. Been with the company for over a year now and their support system and general services have been top-notch all the years.
Friends I advise you use this platform
www.Futurefees.com

After long time going from one Company to another FINALLY I went to Fidelity Investments in Roslyn < Long Island and open up brokerage account. What a great success. I received very worm welcome as soon as I enter the office and I was escorted to Mr. Joseph T. Santiillo,Financial Representative of Fidelity. He exceed my expectations in every way. Mr. J.T.Santillo was very professional, well educated and customer orientated.He opened up an account for me in no time and helped me to get familiar with the process of using it.If you need a Financial Representative for any need just go to Fidelity.You will be very happy. Mictor Montenegro