• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user maryp2618
Illinois
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Loved it great company and I plan on getting wheels from your company soon for a 370z

Reason I chose this business:

I have called friend who works for them

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Mary! We appreciate it!

Thumbnail of user christiana334
New Mexico
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Looks really good, awesome design and fits great! If only it wasn't summer I'd wear it everyday

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Christian!

Thumbnail of user johnh6596
Ohio
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

They look really nice on my car (2006 accord) and overall really helpful customer service

Service
Quality
Thumbnail of user joeym185
Joey M. – Fitment Industries Rep

John - We are sorry that you had issues with the wheels you purchased regarding a possible road hazard related failure. We'd like to gather some details on this, and help as we can given the circumstances, so we'll be reaching out ASAP to do so. Thank you!

Thumbnail of user dorish237
Delaware
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Very easy to navigate the page will be doing more business here in the future

Reason I chose this business:

Best prices I can find anywhere

Reason I chose this product:

I love the design and think it will look great on my 15 FoST

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Doris!

Thumbnail of user heribertor24
Ohio
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Nice everything was completely with not scratch, delivery was on time, product quality is great

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Heriberto!

Thumbnail of user chelstyl
Hawaii
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Aside from the shipping cost to Hawaii, there were no issues in regards to shipment.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chelsty!

Thumbnail of user garretts148
North Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Super fast shipping! Product in pristine condition. I plan on buying for for Fitment Industry!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Garrett!

Thumbnail of user bryanl393
Illinois
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Kept me informed on my back order. Got my wheels and In love thank you!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Bryan! We appreciate it!

Thumbnail of user basils41
Washington
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Great, received my order earlier then expected. New wheels and tires look and fit perfect.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Basil!

Thumbnail of user wades173
Idaho
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Fast shipping and arrived undamaged. It was exactly what I ordered and not marked up.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Wade!

Thumbnail of user brandonb1347
Virginia
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Shipment was quick and only minor stuff on the back of the rim in transit.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Brandon!

Thumbnail of user monicap437
California
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

The only thing is that two of my wheels didn't come with the center caps

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Monica!

Thumbnail of user ceciliac216
Washington
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

This company has Amazing customer service. I truly felt like I was taken care of

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Cecilia!

Thumbnail of user efraing35
Idaho
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

So far they have been really good had a low tire and the have done everything I needed them to done

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Efrain!

Thumbnail of user joef477
New Jersey
2 reviews
6 helpful votes
  • Send Message
March 21st, 2020

Where do I begin? Was told 6-10 days delivered to my door, that everything was instock. Placed my order and received a email that product now had to be ordered into the warehouse. Well there goes that 6-10 day window. 10 days in, my order status takes a step backwards in the process from "preparing order" back to "order received". So I email over to see what the delay was and like magic within 20 minutes my order jumps all the way to "pulled for mounting/balancing/shipping" WOW Then Im told the product would ship in 1-3 days. This was on a Tuesday so everything should have gone out by Friday. Nope, waited till end of the day Monday still nothing. Called Tuesday was told it was going out that day if not then definitely Wednesday. Nope, wrote a email explaining my frustration and that if I did not see a active tracking number though FedEx by Friday that I would file a dispute through PayPal. Now were getting somewhere because magic happened again and the package went out the next day and was overnight shipped to my local FexEx facility where I now have to go fetch my order. Expecting the worst I get there and found the rims/tires and bolt pattern to be correct but I HAVE NO GOD DAMN LUG NUTS! I mean your a wheel and tire business where customers NEED those accessories. It's why you offer them in the first place so how can they go overlooked ALL THE TIME. Read other reviews and look online elsewhere and you'll see this is a stupid common problem. Doesn't someone oversee the order before it goes out? My invoice/order sheet was with my wheels/tires and it shows I paid for lugs nuts. Of course I called and they said they were in stock and that they would be shipped overnight to my house but I wasn't taking any chances so I ran to Advanced Auto and picked up a set. This place is ran by a bunch of KIDS, check the YouTube videos and you'll see. Every email sent during this run around was replied to by someone different. Even phone calls made someone new answered the phone. Zero communication skills with this sad company. I should have ordered everything separately online and paid to have them mounted and balanced. Also could have saved myself $350 so these clowns are also overpriced. Just a overall $#*!ty experience and was beyond frustrating to deal with.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Joe, we're very sorry to hear about this experience. This certainly isn't the norm for us nor is it something we take lightly whatsoever. Feel free to email us with "ATTN: Claire" in the subject line and we would be happy to assist you as much as possible. Please know all issues are being addressed internally as well. Thank you.

Thumbnail of user gustavog90
South Carolina
1 review
0 helpful votes
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January 17th, 2022
Verified purchase

Super easy to use but it was hard to chose with all the options

Reason I chose this business:

I'm a big fan on YouTube

Reason I chose this product:

It just felt right

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Gustavo!

Thumbnail of user adams1595
Ohio
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

Quick, easy and affordable. I was very pleased with the customer service I received.

Reason I chose this business:

Friend reccomendations

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Adam!

Thumbnail of user thaddeush25
Maryland
2 reviews
0 helpful votes
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January 21st, 2022
Verified purchase

Great! You very clearly state on your site which products fit which vehicles. Nice!

Reason I chose this business:

Because CarID promised exact fitment; then wouldn’t let me change my order when I realized that the wheels wouldn’t fit.

Reason I chose this product:

Amazing Style and most importantly…. THEY FIT!

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Thaddeus!

Thumbnail of user stuarth174
New Jersey
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

Excellent. I knew it was good because i dealt with brother company custom offsets

Reason I chose this business:

Great service and prices

Reason I chose this product:

Extremely afordible and qualiity

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Stuart!

Thumbnail of user richiew28
Virginia
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Easy shopping experience. Shipment was really fast and my wheels and tires are amazing

Reason I chose this business:

Wheel and tires with mount and balance shipped to my door

Reason I chose this product:

Looks and performance

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Richie!

Thumbnail of user stevec1966
Michigan
1 review
0 helpful votes
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March 19th, 2022
Verified purchase
• Updated review

Awesome! From the gallery to the options, delivery, they look great! I'll he back

Reason I chose this business:

Reputation, price and variety

Reason I chose this product:

Avid1 av6 for my wrx

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Steve!

Im learning alot
February 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Reputation, price and variety

Reason I chose this product:

Avid1 av6 for my wrx

Thumbnail of user josephd1743
California
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Looks great and the fitment is excellent. I would recommend Fitment Industries to everyone

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Joseph!

Thumbnail of user gabriell271
Florida
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

1 wheel delivered 3 days before the other 3 but they all made it!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Gabriel!

Thumbnail of user rafaelh133
Florida
2 reviews
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Real easy to get around the site had the wheels I was looking for

Reason I chose this business:

Had the wheels I was looking for

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Sean!

Thumbnail of user kevins2101
California
1 review
0 helpful votes
  • Send Message
November 7th, 2021
Verified purchase

Fast and easy. Design is simple and clean Will be back in the future.

Reason I chose this business:

Wheels, tires and suspension.

Reason I chose this product:

Hoping to win an S2000.

Quality

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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