• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user richardg2340
Washington
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

FI is just the best all around! When it comes to wheels, tires, and suspension, they've got it nailed down. And their giveaway merch is always sick!

Reason I chose this business:

They're awesome!

Reason I chose this product:

I wanna win free suspension.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Richard!

Thumbnail of user joek942
Maryland
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

I had not issues and the person I talked to on the phone was more than helpful and made me feel at ease with my own research.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Joe!

Thumbnail of user nicholasm334
Colorado
2 reviews
0 helpful votes
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April 16th, 2020

Ordered a couple of items. They were a good price. The orders shipped next business day with no issues. Overall very happy with the work and service.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Nicholas, thank you for sharing your experience!

Thumbnail of user aaronc600
Florida
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Quick and friendly customer service who are more than willing to assist you with any problems you or questions you may have

My order was accidentally refunded but thanks to the exceptional service i was able to get everything sorted out quickly

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Aaron!

Thumbnail of user dilverg
California
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

My experience was great overall the only part that didn't like that I had to wait for my product almost a month

Reason I chose this business:

I choose figment industries because they help you get the right tire zide

Reason I chose this product:

Because was the only product in stock

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We completely understand. Thanks for the feedback, Dilver! We appreciate it!

Thumbnail of user seank172
Kentucky
1 review
0 helpful votes
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March 12th, 2020

You can't get any better customer service then fitment Industries every time I call they give me exactly what I need

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Sean, that's awesome to hear! Thank you for sharing your experience!

Thumbnail of user jimmyj107
Iowa
1 review
0 helpful votes
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March 2nd, 2020

Love the style love the detail and design, been shopping with u guys since u opened up selling to the public and I'll always come back

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jimmy, that's awesome to hear! Thank you for your continuous support!

Thumbnail of user ismaele1
Arizona
1 review
0 helpful votes
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March 2nd, 2020

Just financed some Twin Flex Z coilovers for my Honda Fit. Super easy process and my fitment will be right in no time

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Ismael, we're happy to help! Be sure to add your vehicle to the gallery!

Thumbnail of user loganj100
Georgia
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Recived my wheels and tires already inflated to spec and balanced. Couldnt ask for a better experience

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that, Logan! Thanks for the feedback!

Thumbnail of user krisu11
Alabama
1 review
0 helpful votes
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March 18th, 2020

I ordered some twin coilovers for my Scion FRS. The website was very easy to use and navigate in order to make my purchase.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Kris, that's awesome to hear! We hope you enjoy your product, thank you for the support!

Thumbnail of user travish154
Illinois
1 review
0 helpful votes
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April 8th, 2020

Let see when I get the product in. For the quality and shipping conditions. And how well it fittes. Check out there YouTube channel

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Travis, thanks for the kind words! We appreciate it!

Thumbnail of user brendap1143
Florida
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

My shopping experience was amazing. Love that my tires and wheels came mounted and balanced therefore, all I had to do was literally throw them on.

Reason I chose this business:

Choose them cause they are a dealer of ours

Reason I chose this product:

Cause the price and also seeing the Fitment Gallery

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Brenda!

Thumbnail of user mannyp41
Illinois
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Overall it was a good experience shopping for wheels and tires because they give you a variety of wheels and tire sizes that fit your car.

Reason I chose this business:

I had no idea what size i wanted and fitment industries have pictures of your same model car with different sizes of wheels it gives you a good idea of what you might want

Reason I chose this product:

I liked them

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Manny!

Thumbnail of user joanp556
Florida
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Called in to make sure everything was correct and proper fitment. Customer service was very quick to answer and helped me with every question I had.

Reason I chose this business:

Had the best prices for the items I wanted

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Joan! Thank you very much for your support!

Thumbnail of user pamelax498
California
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Good help from Tech, Matt. Fun website. Would be nice to see tire comparisons heads up on Website. Also, Rev's per mile on Website are inaccurate.

Reason I chose this product:

Time for new rubber

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Pamela! We appreciate it!

Thumbnail of user andrewk455
Canada
1 review
0 helpful votes
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April 8th, 2020

Ordering and paying was simple and questions were answered quickly. Would order again. Highly recommend

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Andrew, thank you for your kind words and support!

Thumbnail of user aleons
Arizona
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

They really will work with you to resolve any problem. Awesome product and great customer service reps. Highly recommended!

Service
Value
Shipping
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Aleon - We do apologize for any delay in receiving your wheels along with any misunderstanding regarding the color of the wheels. We do provide a disclaimer on our webpage regarding the images of the product but this seems to be a bit more of an issue. We'll be reaching out to see how we can assist. Thank you.

Thumbnail of user andrewc723
Maryland
1 review
0 helpful votes
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March 8th, 2020

Makes buying wheels, tires, suspension and accessories completely effortless! Will be a returning customer!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Andrew, the wheels look great! Thank you so much for your feedback!

Thumbnail of user emilyh399
Georgia
1 review
0 helpful votes
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April 25th, 2020

Absolutely in love with this jacket! Rain repellent and it has a hood! Not to mention the design is on point Ya'll did great.

Service
Value
Shipping
Quality
Thumbnail of user michaelb7730
Maryland
1 review
0 helpful votes
  • Send Message
February 23rd, 2022
Verified purchase

Anthony was amazing! Very responsive and patient! He helped me with my purchase and gave me all the information i needed!

Reason I chose this business:

Selection of wheels and decent prices

Reason I chose this product:

I liked them

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Michael! Thank you very much for your support!

Thumbnail of user codys304
Alabama
1 review
0 helpful votes
  • Send Message
March 9th, 2022
Verified purchase

Shopping for what I wanted was really easy and simple! Shipping was faster than expected and got everything a week earlier!

Reason I chose this business:

They have everything you need from tires, wheels, cleaner, new TPMS that any tire shop can program! And finding what fits your vehicle is easy!

Reason I chose this product:

Reviews on the products I chose were really good! Wanted something to stand out of the crowd and Fitment Industries does more than just stand you out!

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Cody!

Thumbnail of user andyh480
Washington
1 review
0 helpful votes
  • Send Message
May 6th, 2022
Verified purchase

Fast delivery and easy to order! One of the guys made sure I got the right product I was looking for!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Andy!

Thumbnail of user josephf1307
Alabama
1 review
0 helpful votes
  • Send Message
May 13th, 2022
Verified purchase

Fantastic experience arrived a week early, about 3 days after I ordered my wheels and they are exactly what I ordered

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Joseph!

Thumbnail of user pamelak820
Arizona
1 review
0 helpful votes
  • Send Message
November 4th, 2021
Verified purchase

Easy to order free shipping and payments available if you got good credit and will be buying here again thank you

Reason I chose this business:

Great products

Reason I chose this product:

Able to do payments and great quality

Quality
Thumbnail of user adriant73
Kansas
1 review
0 helpful votes
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March 23rd, 2020

Very direct and fast responses for any questions that i had, very good quality products and just an overall great company

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Adrian, thank you for your support!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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