• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user nicholass702
North Carolina
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

Great customer service i forgot to add the sensors and they called to check if i wanted to add them…the wheels are absolutely beautiful!

Reason I chose this business:

A friends recommendation!

Reason I chose this product:

Cuz i want my car to look spectacular

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Nicholas!

Thumbnail of user remym17
Georgia
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

Had no issues ordering my wheels for my car.
Shipping was quicker than I expected I received my wheels within three days of ordering them.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Remy!

Thumbnail of user mathewd68
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Easy and quick, one wheel got delayed and called customer service and got a tracking for it within minutes.

Reason I chose this business:

Ive ordered from here before

Reason I chose this product:

Buying a new car

Service
Quality
Thumbnail of user forrests68
Ohio
1 review
0 helpful votes
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April 1st, 2022
Verified purchase

Working with Fitment to resolve an issue so far have good hopes with the current rep I'm working with.

Service
Thumbnail of user serenep2
Serene P. – Fitment Industries Rep

Forrest - We are sorry the experience you have had thus far has not been as great as we except. It sounds like there might be some sort of delay or backorder issue. We will have a member of management reach out to you soon. Thank you!

Thumbnail of user keithm940
Florida
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Everything was easy to find and easy to look up. If you had any problems they were there to help you solve anything that you had to ask

Reason I chose this business:

A family member told me about it

Reason I chose this product:

It was in my budget

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Keith!

Thumbnail of user nicholasl394
Virginia
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Great online platform and very easy to use!
They are quick to answer the phone and their people are very knowledgeable.

Reason I chose this business:

Easiest website to use and see fitment

Reason I chose this product:

I think they would look good and appear to be a great looking wheel in pictures

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Nicholas!

Thumbnail of user gordonb339
North Carolina
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Easy order system. Quick delivery. Wheels were packaged properly with top and bottom covers and wheels were wrapped.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Gordon!

Thumbnail of user miket1668
Virginia
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

Sam heth was great and help me pick out wheels was torn between two and his knowledge was able to help me pic

Tip for consumers:
Calling in was very helpful as well as some of the YouTube videos about fitment

Products used:
Avid1 av 20

Service
Value
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Mike!

Thumbnail of user kylet293
Ohio
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

Great selection of wheels and tires, great communication about figment, and shipping/delivery was easy.

Just a couple questions on fit and updates on shipping.

Reason I chose this product:

Oem look and sizing.

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Kyle! We appreciate it!

Thumbnail of user isaacr57
Louisiana
1 review
0 helpful votes
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April 1st, 2020

Great quality parts for a great price, easy to find right parts for your car, would recommend to friends

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Isaac, thank you for your feedback and sharing your experience!

Thumbnail of user josephh1668
North Carolina
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

The spiked lugs don't fit. The lugs themselves fit but the socket used to turn them is too big to fit into the wheels.

Thumbnail of user brycey12
Michigan
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

The rims I ordered were delivered quickly and efficiently, and the rims were exactly what I was looking for

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Bryce!

Thumbnail of user taulantb1
Massachusetts
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

The team was amaizing to work with. Answered all the question i had about the item. Very professional. Nothing but great experience. Thanks alot.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Taulant!

Thumbnail of user carlosr777
Maryland
2 reviews
0 helpful votes
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June 21st, 2022
Verified purchase

I couldn't find the size I wanted to for my car but still ended up getting nice rims and it looks really good on my car

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Carlos!

Thumbnail of user johnv1491
Florida
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

Tires were shipped quickly and the entire transaction was hassle free. Will definitely be buying more wheels from you guys.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, John!

Thumbnail of user daltonm51
North Carolina
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Ordered from their website because they're the most well known for wheels and tires. Overall great experience with fast shipping.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Dalton! We appreciate it!

Thumbnail of user michelm170
North Carolina
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

Love fitment industries, great company to work with and they'll always check up after the order is completed!

Reason I chose this product:

Cheep drift spares.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Michel!

Thumbnail of user anthonya1177
Georgia
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

I love this site, very easy to use. All my questions for fitment were answered promptly, quick shipping!

Reason I chose this business:

Ease of use

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Anthony!

Thumbnail of user brandonr542
Virginia
1 review
0 helpful votes
  • Send Message
February 15th, 2022
Verified purchase
• Updated review

Maybe would include an option for hub rings there's a couple more factors to add in I believe as well

They never emailed back

Reason I chose this business:

Liked the wheels

Reason I chose this product:

Needs tires and tpms why not throw in some wheels

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Brandon!

Great product I wish they would have offered hub centric rings though
February 2nd, 2022
Verified purchase
• Previous review

Lots of helpful pictures and info on builds just so hard choosing a setup It was a super hard choice between width and offset

I never got any I sent an email was hoping to chat with someone about figment idk maybe it got lost in spam or maybe it didn’t send but I never got an email back

Reason I chose this business:

Best around

Reason I chose this product:

Needed tires and wheels

Service
Quality
Maybe would include an option for hub rings
January 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Liked the wheels

Reason I chose this product:

Needs tires and tpms why not throw in some wheels

Lots of helpful pictures and info on builds just so...
January 12th, 2022
Verified site experience
• Previous review

Lots of helpful pictures and info on builds just so hard choosing a setup

Reason I chose this business:

Best around

Reason I chose this product:

Needed tires and wheels

Thumbnail of user christalw18
New York
1 review
0 helpful votes
  • Send Message
February 8th, 2022
Verified purchase

Great experience, 2 of the wheels I've received was damaged. But customer service definitely help me out a lot.

Reason I chose this business:

The only ones that have affordable options

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Christal!

Thumbnail of user kalebs21
Oregon
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

Shirt fit great and was a nice soft material I've gotten compliments from people asking about it. The design turned out really well.

Reason I chose this business:

Giveaway advertised on YouTube

Reason I chose this product:

Entry for a giveaway and for a charity that is important to me

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Kaleb!

Thumbnail of user cristiang70
Texas
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

The shopping experience was very straightforward with minimal difficulty, would definitely shop here again.

Reason I chose this business:

I have been following the fitment industries YouTube channel and other socials. I believed I would get the best experience and highest quality products from Fitment Industries.

Reason I chose this product:

Was inspired by a car in the gallery

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Cristian!

Thumbnail of user spencert105
Minnesota
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Order got to my door early. Website is well designed. Aswell as being user friendly. No lie I was surprised

Reason I chose this business:

Trusted. Understanding. User friendly. And I leaned a lot from their videos on YouTube

Reason I chose this product:

Cause they look fly af. What you mean?

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Spencer!

Thumbnail of user braydanm
New Hampshire
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Great rims and tires love fitment industries but where the center cap pops in there was some damage to one rim.

Reason I chose this business:

Because there the best

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the support, Braydan!

Thumbnail of user chrism3178
Missouri
1 review
0 helpful votes
  • Send Message
March 29th, 2022
Verified purchase

Excellent decision to go with Fitment. The equipment they sell is top notch and only surpassed by their service.

Reason I chose this business:

They had the right wheel/tire combo at a competitive price. I could also see different variations of wheels/tires through pictures of previous customers cars…. Big help!

Reason I chose this product:

Ascetics and quality.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chris!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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