• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user benb1002
Tennessee
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Professional quality service. Product was what I wanted. No issues with purchase or delivery. Would buy from them again.

Reason I chose this business:

I like the services that were offered on the wheel and tires packages.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Ben!

Thumbnail of user chrism3178
Missouri
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Excellent decision to go with Fitment. The equipment they sell is top notch and only surpassed by their service.

Reason I chose this business:

They had the right wheel/tire combo at a competitive price. I could also see different variations of wheels/tires through pictures of previous customers cars…. Big help!

Reason I chose this product:

Ascetics and quality.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chris!

Thumbnail of user shawno113
Washington
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

First time ordering wheels and tires off line. Great experience, perfectly fit my car. Would definitely recommend.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the support, Shawn!

Thumbnail of user borisg51
New Jersey
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

All was good. Wheels were nicely protected and packaged. Didn't receive the correct socket for lug nuts, but it got sorted out.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Boris!

Thumbnail of user sophial217
Florida
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Too many options are always nice, and the gallery helps. Just wished pictures would get rated before posted to show fitment.

Reason I chose this business:

Cheaper than competition

Reason I chose this product:

I hate my OEM wheels

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Sophia!

Thumbnail of user brittanyc549
Florida
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Straight forward no issues a little disappointed did not ship centric rings for perfect wheel alignment

Reason I chose this business:

Wheel choices

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Brittany!

Thumbnail of user angelt203
Pennsylvania
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

From start to finish fitment industries is professional and efficient. Thank you guys for making my rim buying experience so easy!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Angel!

Thumbnail of user brianl757
Minnesota
1 review
0 helpful votes
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April 1st, 2020

This company goes above and beyond to ensure that the customer finds exactly what they're looking for

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Brian, we're very happy to do so! Thank you for your support!

Thumbnail of user brandiec16
Texas
1 review
0 helpful votes
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April 4th, 2020

Zach at Fitment Industries is awesome. Answered every question I had in a quick and thorough manner. Will definitely use them again.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Brandie, that's great to hear, we're always happy to help! Thanks for your support!

Thumbnail of user tyrab37
New Jersey
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

They came in great condition I payed good money! Arrived fast and packaged well. Runs better than stock. Love these!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Tyra!

Thumbnail of user ricardol70
California
1 review
0 helpful votes
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March 14th, 2020

Customer service was great! Quick response and they helped me with the proper flush fitment I needed.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Ricardo, we're happy we could assist with your fitment! Make sure to post pictures to the gallery. Thank you for your support!

Thumbnail of user treverh2
Oklahoma
1 review
0 helpful votes
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March 14th, 2020

With just YouTube videos and other stuff. Fitment industries had been super helpful I wound't by from anyone else

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Trever, we're glad you enjoy our content! Thank you for supporting us and what we do!

Thumbnail of user robh689
Pennsylvania
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Customer service excellent, shipped fast and constant communication all through the process. Thank you!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Rob!

Thumbnail of user javiera85
Arizona
1 review
0 helpful votes
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May 6th, 2020

First time using this website but glad y'all were able to help me get better suspension for my Lexus!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Javier, we're happy to help! Thank you for the review!

Thumbnail of user justussg
Missouri
1 review
0 helpful votes
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April 8th, 2020

No problems finding what I needed. Entering shipping, billing, and payment options. Love their Youtube Vids.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Justuss, thank you for your support!

Thumbnail of user davidb4129
Louisiana
1 review
0 helpful votes
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April 13th, 2020

Excellent transaction! Provided great customer service and would recommend very much for all car needs.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

David, thank you for sharing your experience! We're always happy to help!

Thumbnail of user davidt3012
Arkansas
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

They followed up often, offered additional services I missed during the checkout process, and were all-around helpful with any inquiries.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, David!

Thumbnail of user codyb132
Kentucky
1 review
0 helpful votes
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March 19th, 2020

Awsome company.
They are very friendly and helpful with any questions
Also give back to customer's with give aways every month

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Cody, we're always here to help! Thank you for sharing!

Thumbnail of user jeffreys1063
Pennsylvania
1 review
0 helpful votes
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March 14th, 2020

Love this company, ever since I've bought my wheels and tires here I've trusted them since, wouldnt buy from anywhere else

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jeffrey, thank you for the continuous support! That is amazing!

Thumbnail of user williamg1395
Arizona
1 review
2 helpful votes
  • Send Message
March 10th, 2021
Verified purchase

I'm just so frustrated I'm still waiting for my wheels it's been over a month I picked out my favorite wheels on February 5th and I got them because they WERENT on back order then I get a text a few days later that my order is on back order. I then change my order because I don't want to wait so I pick some other wheels and they say there on back order as well DO THEY HAVE ANYTHING IN STOCK? They proceed to make me pay to get them redrilled and I pay and I PAY EXTRA FOR THE WHEEL difference and all I get is a free ceramic coating and I never get a update all they say is that they take a few days to get redrilled. I want a REAL response I keep getting notifications on my phone on the process but it seems like it's just going backwards they send me a confirmation then say it's inbound then go back to waiting for confirmation. My car has been on jack stands for over a month and I keep telling the company that. I have had my tires come already this is just ridiculous. I will never ever order from this company again. If you want to wait weeks to get your wheels and no real updates on WHERE THE HELL YOUR WHEELS ARE then this is the right company

Tip for consumers:
Don’t use them. Period

* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

William - We are so sorry to hear about the issues you've had thus far with your order. As enthusiasts ourselves, we certainly understand your frustration. Please shoot us an email with "ATTN: Collin" in the subject line and we will be sure this is taken care of by our leadership team. We can't apologize enough!

Thumbnail of user jeremyr227
Washington
2 reviews
0 helpful votes
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February 27th, 2022
Verified purchase

Quick and Easy. I was able to get wheels tires tpms sensors and mounting and balancing for a great price.

Reason I chose this business:

The ability to bundle the wheels tires and TM

Reason I chose this product:

Price and reputation

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Jeremy!

Thumbnail of user edwardp665
Georgia
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

PTires I ordered arrived on-time and in perfect condition. They have a new customer as long as they remain open.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Edward!

Thumbnail of user traeg3
Michigan
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Had some problems getting my return figured out but Fitment made up for it and made sure I was a happy customer, thanks FI

Reason I chose this business:

Thought it was a good idea, I was wrong

Reason I chose this product:

Had no mf choice

Quality
Thumbnail of user joeym185
Joey M. – Fitment Industries Rep

Trae - Thanks for working with us!

Thumbnail of user tinar522
Missouri
2 reviews
0 helpful votes
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July 9th, 2022
Verified purchase

I love my wheels. They fit great and look super nice!
Shipping was fast and wheels arrived wrapped and with care to be sure they weren't scratched.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, TIna!

Thumbnail of user luisf405
Kentucky
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

The order was delivered ahead of schedule AWESOME! The shipment fits right and made my car lool like a new vehicle!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Luis! We appreciate it!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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