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Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.
This company responds to reviews on average within 18 days
11,751 reviews
I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims
I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.
Easy website and very combiner to talk to customer service and get whatever problem you have remedied quickly
Heard it’s a great company
Great look and fair price!
I got bc coilovers and they were less than anywhere else and I got a free shirt with it, and the gallery is so useful
Thomas, we're so happy to hear this! Thank you for the kind words!
Not what I was hoping for, fast shipping but the quality of items weren't worth what I spent for them, DONT ever get the spike stems they don't even fit and due to that I alr lost one.
* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Omar - we're unsure what the issue was with the spiked stem caps, but we apologize for any inconvenience this caused. In regards to that 30% fee, if the order is exactly what you ordered regarding the actual product, there would be fees involved in returning said product. However, we're also willing to take these situations in on a case by case basis and will always do what is best in terms of coming to an amicable resolution that benefits you as a customer of ours. Please reach out to our customer service team and a member here can assist on this further. Thanks!
Ordered coilovers, process was fast shipping was fast 10/10 will do more future business with fitment industries
Christopher, thank you for your review!
You guys have been awesome. Between answering my stupid questions and the fast shipping time, I am VERY pleased.
Best website for aftermarket wheel and tire setups by far.
Enkei was the look and weight I was going for.
Thanks for the feedback, Christopher!
The people tells you if you need the some stuff or not. I added tpms but they said I don't need it so they refunded me the money.
Thanks for the feedback! We appreciate it!
Fast shipping, although the box was in shambles the coilovers were fine and the car drives and feels bette.
Associate helped and processed order despite discrepancy.
YouTube suggestions lol
Cheap and quality product
Thanks for the feedback, Brandon! We appreciate it!
Loved the communication with the customer service about my order, they made sure my order was correct and fullied.
Thanks for the support, Brenda!
I like the shirts but one of the shirts didnt match the picture... Kinda bummer... wished it matched the picture but oh well
Saw cool shirts i liked
I liked the shirts
Thanks for the feedback, Timothy!
Ordered my wheels with lug nuts on December 2, got them the first time on January 10. They sent the wrong color wheels, smaller lug nuts, (didn't fit my car & 1 LUG NUT WAS MISSING) & didn't send the valve stem caps. Which I paid for! I quickly sent an email to send them back & get the ones I wanted. THE PRICE DIFFERENCE WAS $52, I checked in there website. They told me I had to pay $198 or I wouldn't get anything, (they charged me a larger sized wheel, even sent them screenshots, & did the math, but she just kept repeating that I had to pay $198 or wouldn't send the wheels) cancelling wasn't an option because they would only refund you 80% of what you paid, THATS NOT FARE. I was so mad but I paid it anyways, by then I just wanted to get over this. When I checked on there page that same day the wheels I wanted were in stock. AFTER THEY TOOK 1 WEEK to answer my email, they ran out of stock! That's okay they only told me I had to wait till END OF MARCH! I couldn't believe how terrible they were doing there job. They charged me a larger wheel size than the one I wanted & the one I received. BUT WAIT THERE'S MORE. Yesterday, March 27, I received the correct size wheels, the correct color & NO LUG NUTS OR VALVE STEM CAPS. WORST SITE EVER! AVOID IT AT ALL COST!
Eduardo, we're incredibly sorry to hear of this experience. This definitely is not normal for us! We definitely understand your frustration and would love to look into this for you and make sure this is resolved. Please send us an email with "ATTN: Claire" in the subject line and we will be happy to assist.
Sent wrong lugnuts twice. My wheels are just sitting in the house. Customer service sucks, and no help
Douglas - We deeply apologize that you may have received incorrect lugs multiple times. It seems there may be a mixup for your particular vehicle and the match needed. Please reach out to us at wheels@fitmentindustries.com so we can see this addressed. Thank you.
Really easy check out process... Website checking specific vehicle models and years to Ensure fitment. Just praying they aren't damaged upon arrival
Tanner, thank you for the great rating! We're here to help no matter what! Always feel free to reach out.
Ordered an eibach pro kit and it arrived overnight basically. Solid experience. Will be back for future purchases
Mike, thank you for your continued support!
I've orderes everything from wheels, coil overs, to apparel. Even their videos are useful and enjoyable.
Products used:
Wheels, coil overs, apparel.
Thuan, thank you so much for your kind words!
Finding wheels tires and accessories have been easy and help me find what I want for my Lexus IS300 build
I will be ordering wheels once I have my IS300 delivered to me
I have always like Spike lugs and will enjoy seeing them on the wheels I will be buying
Thanks for the feedback, Randal!
Easy and great fitment, great customer service, clarity in the product and thr process leding up to shpping
Because they had the wheels I wanted
I have been searching for a while
Thanks for the feedback, Walter!
Great selection, easy to find products, LOVE the gallery in order to give me a good preview of what I am looking for.
Already had my basket set for products from this site, so already did my research and this was the best resource for what I wanted.
Lots of research and comparison to other builds. The gallery on this site is GODLIKE.
Thanks for the support, Hoon! We appreciate it!
It was easy too choose when you have the gallery with all the pics and sizes I'd look on you're car
Alwys watch y'all on the YouTube
Bc they're affordable
Thanks for the feedback, Daren!
It was great! The tires where a bit smaller then I expected but they still look and work great!
Thanks for the feedback, Benson!
It was fast shipping and easy to shop on the website since there was many guides that helped me
We’re happy we could help out, Jude! Thank you very much for your support!
I haven't actually received all of my tires yet but I know they're going to look amazing once on!
Thanks for the support, Ashleigh! We appreciate it!
Gain trust and grow your business with customer reviews.
Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
Thanks for the feedback, Brandon!