• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user edwinjr
Puerto Rico
1 review
0 helpful votes
  • Send Message
March 8th, 2022
Verified purchase

Fast shipping and everything nice, the wheel are amazing

amazing service, fast and always ready to answer

Reason I chose this business:

Better price in the market

Reason I chose this product:

The wheels I wanted since I have my car

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Edwin!

Thumbnail of user kristinal153
Tennessee
2 reviews
0 helpful votes
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March 20th, 2022
Verified purchase

Large selection, great info provided on wheels and fast shipping

Reason I chose this business:

The website provided ALL the information I needed for fitment, size price ect... so it was easy to follow and choose the right wheels for my car. Price was great too

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Kristina!

Thumbnail of user jaimem279
California
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Delivered quicker than expected. Will most definitely order again

Reason I chose this business:

Best financing options

Reason I chose this product:

Clean fit and look

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the support, Jaime!

Thumbnail of user briy4
North Carolina
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Very easy process and nice delivery, company even sent a discount so I can purchase the wheels.

Reason I chose this business:

Lots of choices and prices to choose from

Reason I chose this product:

Because I like the wheels

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Bri!

Thumbnail of user phillipm381
Washington
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Awesome customer service, showed up at my door in a week!

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Phillip!

Thumbnail of user bharatc7
New York
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Amazing lovely beautiful lol// the experience was great

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the support, Bharat!

Thumbnail of user angelr374
California
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Had a problem with my fitment and jake helped me out

Service
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Angel - We do apologize that you had issues with fitment as we do encourage our customers to reach out to us if they have any questions on fitment. Given that our fitment is based on our gallery, we allow our customers to make their own educated decisions based on their own personal knowledge due to our community of enthusiasts that is constantly pushing their vehicles to the limits. We do show that we were never made aware of any issues regarding fitment on your order and we hope that we can reach a resolution on a matter that we were not made aware of. We'll be reaching out privately to address this with you asap. We'll be in touch! Thank you.

Thumbnail of user michaelk3823
North Carolina
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Can't be beat, quick and awesome! Wheels look great, thanks guys!

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Michael!

Thumbnail of user ricot17
Maryland
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase

No damages and it was handled with great care. Fitment is the $#*!!

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Rico!

Thumbnail of user olegg42
Illinois
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

Customer Service representative Serene are very professional and loyal.

Service
Quality
Thumbnail of user serenep2
Serene P. – Fitment Industries Rep

Oleg - Thank you for working with us!

Thumbnail of user jayc798
Massachusetts
1 review
0 helpful votes
  • Send Message
March 21st, 2022
Verified purchase

Fast shipping, many different rims to choose from, Overall has everything you're looking for

Great service, fast process

Reason I chose this business:

Follow on social media, have friends that have order of their site.

Reason I chose this product:

Great quality, different varieties, love watching their videos on social media

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Jay!

Thumbnail of user frederickh195
Massachusetts
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

It was an easy process. I'll definitely purchase again.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Frederick!

Thumbnail of user fernandoa193
Maryland
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

It went great ordering my wheels and tires package

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Fernando!

Thumbnail of user bradk258
Missouri
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Could have been a little faster 4 week wait is rough

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Brad!

Thumbnail of user devynb5
California
1 review
0 helpful votes
  • Send Message
March 19th, 2022
Verified purchase

Great quick shipping and everything is all together

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Devyn!

Thumbnail of user tims1360
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 19th, 2022
Verified purchase

One of the best customer service teams. Able to assist and answer all questions.

Reason I chose this business:

Selection and quality of the products they sell

Reason I chose this product:

Looks and the quality of the wheels

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Tims!

Thumbnail of user kyles1065
California
1 review
0 helpful votes
  • Send Message
March 19th, 2022
Verified purchase

Everything was easy and the quick responses were much appreciated!

Reached out and got a response late at night. It was much appreciated!

Reason I chose this business:

Selection of wheels and the ability to select the different ride heights was nice.

Reason I chose this product:

Price and they looked good.

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Kyle!

Thumbnail of user matthewi99
Delaware
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Went a lot better than I had expected, look great with car

Helped me picked size of wheels

Reason I chose this business:

YouTube channel

Reason I chose this product:

Personal taste

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Matthew!

Thumbnail of user jacobr359
New York
1 review
0 helpful votes
  • Send Message
April 6th, 2022
Verified purchase

Great can't wait to receive my wheels and tires im gonna order another set in 5 lug now

Reason I chose this business:

Why not the best of the best

Reason I chose this product:

Bc I’ve been wanting them for ever

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Jacob! We appreciate it!

Thumbnail of user chrisj1156
New Jersey
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Order came earlier than expected. Very happy with the product

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chris!

Thumbnail of user chinc18
Nevada
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

Fitment Industries was great. Fedex needs to get their crap together.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chin!

Thumbnail of user liamc117
New York
1 review
0 helpful votes
  • Send Message
May 6th, 2022
Verified purchase

Easy to order, great selection and quick shipping. Had my stuff in under 2 weeks.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Liam!

Thumbnail of user jordans545
Canada
1 review
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

Had an easy time with them, quick and professional responses

Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jordan - We do offer free shipping to the lower 48 states and there might have been some sort of misunderstanding regarding our free shipping. We'll be reaching out to see how we can help. Thank you.

Thumbnail of user geoffn27
Nebraska
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

Makes buying car products fast and easy. Cant recommend them enough

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Geoff!

Thumbnail of user rachele523
North Carolina
1 review
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

I've used fitment industries several times, never had any complaints at all!

Reason I chose this business:

Best way to pay through Affirm

Reason I chose this product:

Need tires for my wheels

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Rachel!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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