• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user jasony429
Kentucky
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

I was shopping for tires online and every other company I contacted couldn't get the tires I wanted or they were out of stock. Fitment Industrys had exactly what I wanted. Customer service was very professional and helpful.

Reason I chose this business:

Cause they had what I wanted.

Reason I chose this product:

Cause I like the way they look and heard nothing but good things about them.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Jason! Thank you very much for your support!

Thumbnail of user robertl3618
Georgia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

All around experience was nice. Service top notch, and inclusivity to the process was pretty cool to be apart of.

Reason for 4 star is I wanna see more selection of offsets per wheel.
I bought the enkei Pf01 in a +42
I would have gotten the 35 if I knew it was avaliable, outside of the "this fits your car" selector. But all well.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Robert!

Thumbnail of user jeffreyv207
Colorado
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Easy experience. Only thing I didn't love was calling in and talking to a sales rep. They assured me 100% that a 45mm offset would not rub on my car with the stock suspension and it just wasn't 100% at all based on numerous reviews on forums. I bought the 50mm offset so it's not like I suffered that consequence, and I guess we'll never know for sure. But it seemed to me like the guy was just eager to get the sale and not invested on the fit as much as I was. Glad I did my research. Everything from there on was 100%.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Jeffrey! We appreciate it!

Thumbnail of user jacks924
Washington
1 review
0 helpful votes
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April 4th, 2020

The online follow up is great, and the site itself is very well put together for ease of use. I purchased a set of coilovers and actually used a few of their YouTube videos to determine the best aetup for my use.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jack, thank you for leaving us a great review! We hope you enjoy your coilovers!

Thumbnail of user brunos88
Colorado
1 review
0 helpful votes
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October 15th, 2020

My car is a 06 Nissan350Z roadster and as a car enthusiast I made my research and decided to run a set of Kansei Tandem. I think they give a classic modern good looking style to my ride. Then hit the wall when it comes to tires and wheels width, back spacing all of that. More research about it but still not happy decided to make contact via their website, promptly had an answer of Zach that did not rest to make me comfortable with my decision. After a couple emails changed I was ready to it. What really got me impressed is the fact that they are ready for you no matter what time it is, I sent this email past 9pm and they were there. After the purchase by the moment I placed the order I got some messages thanking me to choose them and how to proceed for tracking information. The felling I have is, this company is legit! They are so professionals and care for the customer. Shipping and mounting free, couldn't ask for more. Very well recommended. Looking forward to make business again!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Bruno - Thank you for taking the time and sharing this, we're incredibly happy to see this! If you ever need anything please reach out!

Thumbnail of user giovannis58
New York
1 review
0 helpful votes
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March 2nd, 2021

Shoutout to Alex, an employee who reached out to me directly to notify me that with the wheels I just purchased, the factory lugnuts wouldn't fit. I completely forgot to get new lug nuts so his reminder was clutch. I was even able to call him directly and we discussed my options and he sent me a direct link to a set of lug nuts that would fit perfectly on my new wheels. It was clear that these guys are at the top tier of their field and are really able there to help their customers, not just take their money. Overall great experience and I'm a very happy customer!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Giovanni - We're so happy to hear about your experience, thank you so much for taking the time to share!

Thumbnail of user joshuat339
Ohio
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

From start to finish, the process was simple. Tell them about your ride what is has, what it doesn't have, and what you are wanting it to do. They show what can fit from no modding to serious modding. Shipping was fast, product was delivered safely. Everyth8mg was simple, and all smiles after a few hours of adjusting the fit and function. FITMENT INDUSTRIES for the win.

Reason I chose this business:

The gallery helped to see what my vehicle could actually look like.

Reason I chose this product:

Because racecar

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that, Joshua! Thanks for the feedback!

Thumbnail of user brennanm15
New Jersey
1 review
0 helpful votes
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April 2nd, 2020

I ordered Kansei Corsas mounted and balanced. I also opted for ceramic coating and new lugnuts which was convenient. One thing I found a little difficult was selecting the options I wanted to add, but overall a good experience.

Tip for consumers:
Double check what you ordered and the extras, make sure your total is what it said it was going to be.

Products used:
Kansei Corsas

Service
Value
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Brennan, thank you for leaving such a great review! Your support is greatly appreciated!

Thumbnail of user davids10247
California
1 review
1 helpful vote
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May 16th, 2023

Jeremy Vogel helped me with my wheel set up. Today, I ordered the Ferrada F8 wheels for my Staggard set up on my 2019 Camaro SS. He was extremely polite and helpful. He made buying wheels extremely easy and buying wheels is never easy. These wheels seem to be the dopeness. Just wish they had a blue finish. If my set up goes as planned when I receive my wheels I'll be more then happy to give more of my business to Fitment industries. I'm going for that flush look.

Service
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, David!

Thumbnail of user abigaild77
California
1 review
2 helpful votes
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September 3rd, 2021

Beware! Purchased a full set of wheels and tires. They sent them in multiple deliveries with the wrong lug-nuts. Called and notified them. Stated they would send the correct ones. Wait a few weeks - nothing. Called again (when you can finally get someone to answer) and got told they didn't have that color so what color did I want. Really? It took you weeks and me calling to find out where they are to hear you didn't send anything or contact me to say you made a mistake again and needed to know the color? So, finally they are sending the right ones, or so I thought. After contacting again, asking for tracking information, they claim they must have gotten lost and will send out again. Upon arrival, finally, they are AGAIN the wrong ones. Same as before. So I call again. Finally, I get told they don't carry the ball lug-nuts only conical. Well no kidding! Thanks for finally answering honestly and stopping the games. I am done. My $1,000 new wheels and tires still sit in the lot (covered) for a month and a half. I will be paying for the correct ones somewhere else obviously. NEVER going to be a customer again or recommend to my customers this company. If I could give a zero I would for their total lack of customer service and apparently knowledge of something as basic as lug-nuts. Pathetic.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Abigial - There clearly was a large amount of disconnect on your order and we deeply apologize for this. Could you please reach out to us at sales@fitmentindustries.com ATTN Jake so that we can get this resolved asap? We look forward to a quick resolution on this! Thank you.

Thumbnail of user mikes2299
Texas
1 review
0 helpful votes
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April 4th, 2020

Never bought wheels but man do I sure love all the content and videos. Hopefully when the pandemic is over I can purchase my wheels. Until then I will keep entering giveaway. You guys rock.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Mike, we're so happy you enjoy our content! We look forward to working with you on a purchase!

Thumbnail of user andres266
Florida
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

The shopping experience was great. I spoke with Matt on the phone and we worked together to get the fitment I was looking for and it came out great on the car. However. I was dissatisfied with the delivery. I live in a condo and the driver said he wasn't allowed to bring it up to my door at least. He left it at the front of my building. At the time I wasn't available so I wasn't home and my wife that just had a baby had to bring them upstairs which was horrible. Everything I ever order from any other company delivered it straight to my door or even inside my condo depending on the size of package. You can't expect everyone who live in condos and apartments to be able to carry 4 wheels/tires to their own door after spending so much money.

Reason I chose this business:

Choose fitment industries because you all are well known and reputable. Also the gallery helped a lot to find the perfect fitment for my car to get exactly what I was looking for.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Andre. We appreciate it.

Thumbnail of user jenelld3
Hawaii
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

The problem I had with Fitment industries was that their shipping fee wasn't upfront. If I knew how much they were going to charge me for shipping I would have cancelled my order but couldn't since I wouldn't get full refund for my order

* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jenell - We do apologize for any misunderstanding as our shipping is free in the lower 48 States. Anything outside of that does incur an additional fee. We are happy to have this quoted prior to your purchase and you are more than welcome to reach out to our customer service team for questions regarding this. Thank you.

Thumbnail of user isaaccobb
Georgia
1 review
0 helpful votes
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September 7th, 2023

I spoke with Jeremy about the wheels I was interested in for my 2015 Porsche Panamera GTS and he was able to verify the correct fitment for it as he'd already worked with someone else on the exact vehicle. This gave me confidence in knowing that I was purchasing the right wheels for my ride. I appreciate your help Jeremy and yes, I purchased the wheels.

Products used:
Curva C48 Wheels offset.

Value
Shipping
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Thanks for the feedback, Isaac!

Thumbnail of user daniels2982
Washington
1 review
0 helpful votes
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February 26th, 2022
Verified purchase

It was pretty good. The shipping company tracking info went down, because they were updating their website, but that's not FI's fault, and they still came 4 days earlier than quoted.

Reason I chose this business:

Bc I want my wheels ready to slap on right outta the box

Reason I chose this product:

Look and price

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Daniel!

Thumbnail of user wesleyd95
Ohio
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Reached out to me multiple times throughout the order process about how things were coming and if I wanted certain things done with my tire an wheel package

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Wesley!

Thumbnail of user kevinr1425
New York
2 reviews
0 helpful votes
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March 21st, 2022
Verified purchase

Easy to order, came faster then it should have. Product is in good shape well packaged. And kept me updated on the orders whereabouts the whole time. I have zero complaints. Thank you

Reason I chose this business:

Just google and your good reviews.

Reason I chose this product:

I have been wanting these specific niche veronas for some time now and the continental extrem contacts were a good value deal.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Kevin!

Thumbnail of user shauldons
Canada
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Was confusing at first but managed my way through. They even reached out to me to clear some concerns i had. Great customer service! You can tell they certainly care for their customers.

Service
Quality
Thumbnail of user joeym185
Joey M. – Fitment Industries Rep

Shauldon - We're sorry you were unsatisfied with the shipping cost related to your order. We always try to provide the most cost efficient and sensible shipping as we possibly can, and we can understand the added cost of shipping to certain areas of the country can be frustrating. We're going to reach out to you directly to discuss this further. Thank you!

Quick and easy to find wheels i needed asap
April 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Couldn't find a reputable canadian vendor

Reason I chose this product:

It was cheap. Needed a quick purchase as my wheels got stolen :(

Thumbnail of user connorm122
Illinois
1 review
0 helpful votes
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March 4th, 2020

Asked Zach about spring rates for coilovers. Yeah he was pretty nice so I bought some nice fortune autos. Also found out dont leave 150 pounds of sandbags in your trunk they will blow ebay coils...

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Connor, thank you for the great rating! We're glad you enjoy your new coilovers! Thank you for your support.

Thumbnail of user jeremys449
Pennsylvania
1 review
0 helpful votes
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March 18th, 2020

Helpful folks and an easy to use web site. I received my total order in 5 days including a weekend. All came in proper packaging. It was a good experience. Thank you guys!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jeremy, great to hear! Thank you so much for sharing your experience!

Thumbnail of user katherinec678
New York
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Shipping and delivery was much quicker than expected! Wheels were delivered with no issues and packaged safely. Look awesome on vehicle. Can't recommend enough!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that, Katherine! Thanks for the support!

Thumbnail of user jorges319
California
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

Great shipping time, received in about 5 days including weekend! Couldnt have asked for a better turn around time, appreciate the quickness and quality.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Jorge!

Thumbnail of user tonyg281
Colorado
1 review
0 helpful votes
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April 21st, 2020

Fitment Industries custom service and selection is amazing even when issues come up they do what's best for the customer it's what has brought us back for a second purchase!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Tony, thank you for your kind review! We certainly appreciate your continued support!

Thumbnail of user scottv530
Texas
1 review
0 helpful votes
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January 9th, 2022
Verified purchase
• Updated review

Shopping experience was excellent easy to navigate all the wheels were well detailed with sizes bolt patterns etc so I knew exactly what I was ordering. I'll definitely be back for more.

Reason I chose this business:

Never bought from them figured I would give them a shot after reading positive reviews

Quality
Shopping experience was excellent easy to navigate...
December 29th, 2021
Verified site experience
• Previous review

Shopping experience was excellent easy to navigate all the wheels were well detailed with sizes bolt patterns etc so I knew exactly what I was ordering. I'll definitely be back for more.

Reason I chose this business:

TBH it was the first one that popped up on google and I wasn’t disappointed.

Reason I chose this product:

To replace the factory wheels on my wife’s car and give it a better look.

Thumbnail of user michaelh5076
Ohio
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

I talked with a couple representatives, Sam being one, and each of them were all very helpful when it came to getting my wheels and tires picked out for my '21 Wrx!

Reason I chose this business:

Convenience and the great reviews I had heard.

Reason I chose this product:

I wanted to change up and improve the look of my '21 Wrx.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Michael! Thank you very much for your support!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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