• Fitment Industries

Fitment Industries

Write a Review

Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
See all photos
How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user djg25
South Carolina
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

I mistakenly selected the wrong bolt pattern for my wheels, and they noticed it contacted me and corrected it before it shipped out.

Reason I chose this business:

They had the wheels I was looking for at the best price

Reason I chose this product:

Best looking in my opinion

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy to hear that! Thanks for the feedback, DJ!

Thumbnail of user jeffb1961
Kentucky
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

I received my order quicker than I expected. Everything was great. I am sure I will shop with them more in the future.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that, Jeff! Thanks for the support!

Thumbnail of user debraz161
Illinois
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

Awesome! Fast delivery and great packaging not the first time I order from you guys and you guys always do a good job

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Debra!

Thumbnail of user michaela3715
Texas
1 review
0 helpful votes
  • Send Message
February 19th, 2022
Verified purchase

It's been easy. I hope to get some more stuff in the future. Maybe some air ride suspension or something. I want my ride to be in car shows.

Reason I chose this business:

Saw them on Instagram

Reason I chose this product:

Cause I want my ride to shine

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the support, Michael!

Thumbnail of user johnathano3
Massachusetts
1 review
0 helpful votes
  • Send Message
March 12th, 2020

Easy to work with all around! From the website to the human interaction they excel above and beyond.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Johnathan, thank you for your kind words! We're very happy to provide this experience for you!

Thumbnail of user angelr431
California
1 review
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase

I was very excited and happy with the online shopping experience and pricing. Fitment was just right, thanks!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Angel!

Thumbnail of user tylere131
Washington
1 review
0 helpful votes
  • Send Message
February 18th, 2022
Verified purchase

The wheel buying process was quick and easy! The additional notes on what offset clears what brakes was extremely helpful as well.

Reason I chose this business:

I watch all the Fitment Industries videos and have heard great things about buying from this company.

Reason I chose this product:

Recommendations on wheel brand from friends, but the wheel style will fit my car really well. Also, having the TPMS sensors ordered with the wheels at a great price made things a lot easier.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Tyler! Thank you very much for your support!

Thumbnail of user collinb80
California
1 review
0 helpful votes
  • Send Message
March 9th, 2022
Verified purchase

I had my wheels I wanted picked out and ordered them along with some sensors and they were delivered with a week!

Reason I chose this business:

Fitment Industries had hundreds of wheels to choose from along with all kinds of accessories for your ride, 100% recommend Fitment ID to everyone needing some clean rims.

Reason I chose this product:

The wheels I chose are unique and look good with the color of my car, and they’re clean

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Collin!

Thumbnail of user josueb20
Texas
1 review
0 helpful votes
  • Send Message
April 29th, 2020

They are very nice and helpful. Previously and now always provide good customer services and provide all the help you can need

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Josue, thank you so much for your kind feedback!

Thumbnail of user terryh902
Massachusetts
1 review
0 helpful votes
  • Send Message
March 17th, 2022
Verified purchase

Lug nuts were the wrong style/type. All else was fine. I had to request a return label for the lug nuts

Great

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Terry!

Thumbnail of user justinp469
Maryland
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

Super quick and helpful, the prices are super nice as well and paying for quicker shipping is super worth it too!

Super quick to respond and very helpful. One of the wheel hub center caps decals didn't sit right and they were quick to help me out

Reason I chose this business:

Social media

Reason I chose this product:

I've been wanting to get some wheels for awhile now and these were my end choice

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Justin! Thank you very much for your support!

Thumbnail of user ians274
Colorado
1 review
0 helpful votes
  • Send Message
April 14th, 2020

Sam was very helpful and the whole team and website are both very knowledgeable and professional thank you guys for everything!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Ian, thank you for your review! We're so happy you had a wonderful experience, thank you for sharing!

Thumbnail of user danielz463
New Jersey
1 review
0 helpful votes
  • Send Message
February 20th, 2022
Verified purchase

The communication I received from Patrick was top notch and the delivery time was faster than anticipated.

Reason I chose this business:

I watched a few YouTube videos from Fitment Industries that led me to believe Fitment Industries are truly knowledgeable and professional about their products.

Reason I chose this product:

They’re badass! Beyern wheels are specifically made for BMW vehicles.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Daniel!

Thumbnail of user jaimes51
California
2 reviews
0 helpful votes
  • Send Message
February 22nd, 2022
Verified purchase

Easy and straight forward. Very informative and always kept me updated with order process and shipping information

Reason I chose this business:

Bought same setup for my corolla hatchback

Reason I chose this product:

Comfort, build quality, reliable

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Jaime!

Thumbnail of user brentp165
West Virginia
2 reviews
0 helpful votes
  • Send Message
March 12th, 2022
Verified purchase

Everyone I dealt with at Fitment Industries was fantastic. The wheels were amazing. The car looks amazing!

Reason I chose this business:

Recommended by a friend who got wheels for his car.

Reason I chose this product:

Was looking to have some wheels to help our car stand out in the crowd.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Brent!

Thumbnail of user cameronc263
North Dakota
1 review
0 helpful votes
  • Send Message
April 29th, 2022
Verified purchase

I damaged my wheels and needed to replace they and they were quick to send me a custom quote. They are always very helpful

Reason I chose this business:

Great customer service and excellent selection

Reason I chose this product:

To replace my current damaged wheels.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the support, Cameron!

Thumbnail of user serenep2
Serene P. – Fitment Industries Rep

Cameron - We are happy to hear you found the wheels that you love! We will have a member of management reach out to you soon because it seems like there may have been something we can improve on based on the less than stellar rating that was left and we would like to get that corrected right away. Thank you!

Thumbnail of user mikes2295
Alaska
1 review
0 helpful votes
  • Send Message
April 1st, 2020

High quality products, so many wheels, tires and suspensions to choose from. Very reliable people and products

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Mike, thank you so much for your feedback and support!

Thumbnail of user devinr35
New York
1 review
0 helpful votes
  • Send Message
April 21st, 2020

Fitment industries is the best honestly. They're YouTube videos are the greatest and the community behind them with the gallery is a wonderful thing

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Devin, thank you for your feedback. We really do appreciate it!

Thumbnail of user thomasa1315
Brazil
4 reviews
0 helpful votes
  • Send Message
August 9th, 2022

Nice store. The store sells only quality products, no fakes. Work clearly. The goods come to the pickup point in the shortest possible time.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Thomas!

Thumbnail of user codyj131
Ohio
1 review
1 helpful vote
  • Send Message
March 19th, 2020

The order process was easy and simple and liked they had the option for paypal! Shipping was quick. Great company!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Cody, thanks for the kind feedback! We're very happy to hear it!

Thumbnail of user ernier46
Illinois
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

I would honestly rather not say just happy to have the products I ordered would I order from this company again probably not

The people were very helpful but I got no solution

Reason I chose this business:

It seemed like a good place wanted to give it chance bing that it was local

Reason I chose this product:

I was looking for something specific and you guys happened to have it

* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Ernie - We apologize that you may have had some issues with your order as this certainly is not intended for any customer to have a negative experience. We'd hope to work out whatever issues you may be having and we will be reaching out privately to see if there is anything further that we are able to assist with. We'll be in touch! Thank you.

Thumbnail of user nicholasi98
New York
1 review
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

Super easy to understand what fits on the car and how it would look. Knew exactly what the results would be before they even went on the car

Reason I chose this business:

Everyone I know has positive things to say about you guys

Reason I chose this product:

Fan of the brand

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Nicholas!

Thumbnail of user ricardot104
California
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

The best experience and the easiest thanks to the fitment team that my wheels came in looking really clean! Thanks for the help!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Ricardo! Thank you very much for your support!

Thumbnail of user countrym5
Wisconsin
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

Customer service was professional and helpful. Super speedy service with delivery with easy installations. Thank you!

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out! Thank you very much for your support!

Thumbnail of user abelp13
California
1 review
0 helpful votes
  • Send Message
April 14th, 2020

They have lots of information and assistance regarding there products with lots of options! Highly recommended

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Abel, thank you for the kind words and the recommendation!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

How do I know I can trust these reviews about Fitment Industries?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fitment Industries?