• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

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Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user ramonl97
California
1 review
0 helpful votes
  • Send Message
February 7th, 2022
Verified purchase
• Updated review

It was easy but the wide selection made it hard to decide which set of rims and tires would be best for my car from the ones I decided that I liked. So I called them and spoke to them on the phone and after all set and done I finally made my decision and picked an awesome set of rims and tires.

Reason I chose this business:

I liked all the different rims and tires as well as everything else they have to offer to make my car look great

Reason I chose this product:

I wanted a pair of nice rims that would stand out and these ones most definitely will..

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Ramon!

Great product and easy to order
December 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

To donate to ur cause

Reason I chose this product:

I’m old school and I liked that T-shirt

Thumbnail of user mattr564
Wisconsin
1 review
0 helpful votes
  • Send Message
March 17th, 2022
Verified purchase

Brenda was so helpful with giving her opinion on what tires would be the best option for me. Even though I know cars and what I should get. It helped with her opinion on which ones were going to be the best for my car.

Reason I chose this business:

I know people tht work there. Plus it's a wisconsin based company. I want to support local businesses.

Reason I chose this product:

I need good summer tires for my car

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Matt! Thank you very much for your support!

Thumbnail of user richards4362
Nevada
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Fitment industries were really helpful with getting pieces that were broken by the mail men replaced. But the kit was incomplete. Civic Type R has low profile fuses and the kit only comes with ATC/ATM fuse taps.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Richard!

Thumbnail of user josem1493
California
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Was told it would take 3 to 4 months to receive my wheels. It ended up taking over a year had to keep calling and email to try and get an update! Was hard to get a hold of someone specially someone that could answer my questions!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Jose - We do apologize for this delay as it sounds like this may have been a matter where the manufacturer continued to delay the order due to unforeseen circumstances. We'll be reaching out for more insight regarding this. Thank you!

Thumbnail of user oliviab172
Washington
1 review
2 helpful votes
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July 6th, 2020

They sent me the incorrect wheels and incorrect size and tried to tell me that it was correct. Finally they told me they'd reach out to the manufacturer to get a shipping label. That was 3 weeks ago and now they will not respond to my emails. Super disappointed cause I spent so much money and I excited about getting my new wheels.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Olivia - I'm so sorry to hear this! We would be more than happy to get this handled for you. Please feel free to give us a call as well or email in a new thread!

Thumbnail of user foov
Arizona
1 review
0 helpful votes
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September 9th, 2023

I called looking for a inquiry on specific set of wheels. I've looked on three other carriers and none of them were able to get ahold of them. Izack was a top notch guy and was able to help me find my staggered wheel set! He was quick with a quote and was open to follow up calls. Great customer service and knowledgeable people!

Products used:
ferrada fr4

Service
Value
Shipping
Returns
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Thanks for the feedback, Foo!

Thumbnail of user kevinn518
California
1 review
3 helpful votes
  • Send Message
May 29th, 2021

Contacting them is simple and easy. They take a very long time to reply. Also they said my tires weren't on back order which I ordered them because they weren't, just to get notified that they gave those tires away to someone else and I have to wait on the back order. I asked for a refund, still haven't gotten a reply or my refund yet...

Tip for consumers:
These guys take a very long time, to ship and to reply.

Products used:
I bought wheels and tires.

* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Kevin - This certainly does not sound like a typical experience with us as we strive to provide prompt replies to all of our customers. Please reach out to us at wheels@fitmentindustries.com ATTN Jake so that we can further review this. Thank you!

Thumbnail of user jamesr3306
Ohio
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase
• Updated review

Everything was perfect. Other then they told me they would let me know when package was going to be coming because i needed to sign for it. Wheels sat for 10 days cause i figured tracking wasn't updating but they just never called. Had to make the call myself and was told "well we got a bunch of customers don't take much for you to just call up" lmao oh alright then. Other then that good.

Pretty good

Reason I chose this business:

Good pricing

Reason I chose this product:

Looked good

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, James! We appreciate it!

Great so far
February 26th, 2022
Verified site experience
• Previous review
Thumbnail of user levie30
Minnesota
1 review
1 helpful vote
  • Send Message
June 22nd, 2021

Fitment industries hasn't gotten anything right in my order... they said my order would be guaranteed by a certain date and didn't show up till a week after the date guaranteed. After it was delivered, only 1/3 of my order was there. I had to call multiple times to try and get the rest of my order, once everything was figured out and I received my second package, only half was received. After calling multiple times yet again, I found out they weren't even going to send the rest because they messed up somewhere. When the final package was received it was in the wrong color. It's just been a joke this whole time and it's been over a month from when they said everything should have been here.

* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Levi - We don't blame you for being upset! We can't apologize enough for the issues you've come across, we would be just as upset as you are! Unfortunately, we're unable to pull your invoice with the information provided. Could you please email in with "ATTN Collin" in the subject line so we can ensure a manager makes this right for you immediately? We'd appreciate the opportunity to make this right!

Thumbnail of user bradenb16
Michigan
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

It was super easy to find a set of wheels for my car. There isn't a huge aftermarket market for my vehicle. But fitment industries made it easy to find the right wheels for my car without having to do any complicated math. Shipping was faster than expected and the selection of wheels is amazing.

Reason I chose this business:

I choose fitment industries bc I kept seeing ads on Instagram for the website and decided I would check it out bc I was looking for a set of wheels.

Reason I chose this product:

I chose my wheels bc the great quality pictures where great at showing the color and wheel design

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Braden!

Thumbnail of user thomasm1506
Maryland
1 review
0 helpful votes
  • Send Message
May 2nd, 2020

Have not been on location but I have orders my wheels, tires and now BCRacing coilovers from Fitment Industries along with some of my favorite T-shirts and lugnuts. Their website is easy to use and helps you as much as it can. They will send you all the information you need after your purchase along with tracking. I also love their YouTube channel and have been a fan of theirs for a while. Would love to visit eventually

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Thomas, thank you so much for your kind words! We appreciate your support so much!

Thumbnail of user joelj67
New York
1 review
0 helpful votes
  • Send Message
April 1st, 2020

If you have a modified (lowered) car these are the guys to check out. They have a gallery of cars that people showcase wheels and tire sizing and gives you a sense of what wheels and tires look good on your car and how you want them to fit. Helped me a ton when looking for wheels for my car and tires.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Joel, we're glad we could help! Thank you so much for leaving us a great review!

Thumbnail of user charlies129
California
1 review
0 helpful votes
  • Send Message
July 10th, 2019

The team, the customer service, the cars and the faces. Fitment Industries has not only provided me with the best wheels I have ever gotten but the best experience when buying. From the easy to browse website to the team of employees who just want to help.

This company has gone above and beyond to help me with my needs and will forever purchase through them.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Charlie - We're happy to provide top notch service with great product. We can't thank you enough for your kind words and support!

Thumbnail of user reesep16
North Carolina
1 review
0 helpful votes
  • Send Message
March 31st, 2022

After ordering a set of coilovers and receiving the wrong set, then the hassle to get my money back, I flet slighted. But Fitment industries contacted me directly to resolve the issue and turn around my experience. Initially I felt like this company was just another company that didn't care about the experience of its customers but after fitment reached out to me i now see they not only care about maintaining a good reputation but their customers as well. Will definitely return for more products in the future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user serenep2
Serene P. – Fitment Industries Rep

Reese - We are sorry for the delays with your refund and understand the frustration of having to wait for that. It sounds like there is something missing that we will look into. We will also have a member of management reach out to you shortly to discuss this. Thank you!

Thumbnail of user zacharyz60
Rhode Island
1 review
0 helpful votes
  • Send Message
March 17th, 2022
Verified purchase

Talked on the phone and the gentleman was quite helpful in the way that he checked on backorder stock and see it it was a false backorder. Turns out there were 3 sets left and we got the order done right then! Very helpful and detailed. Great personality as well so it was a great experience! The wheels came in sooner than expected and are beautiful on the car with perfect fitment!

Reason I chose this product:

I've seen the setup before and fell in love

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy to hear that! Thanks for the feedback, Zachary!

Thumbnail of user dylanp97
South Carolina
1 review
0 helpful votes
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May 12th, 2021

I ordered my wheel and tire package about 2 weeks ago. They were scheduled to arrive today and we made appointments with the shipping company to get them today. Turns out the shipping company didn't have the product and they were still a state away. Madi, one of the customer service employees I talked to helped out tremendously. She called the shipping company in my state and the state the wheels were in to figure out what was going on. She helped out a lot. She was extremely excellent and I was very pleased.

Service
Value
Shipping
Returns
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Hello! Thank you for your feedback. Although we're sorry to hear about the issue you had, we're glad we could get it resolved for you!

Thumbnail of user adams1015
California
2 reviews
0 helpful votes
  • Send Message
September 29th, 2020

Just recently, I was looking for a new set of wheels and tires for my Audi S4. Upon finding the wheels I really liked, as a total newb to cars, I, of course, didn't check the bolt pattern to see if it would match with my Audi. The wheels I chose did not have the correct bolt pattern, which would have caused me to buy an adapter to use said wheels on my car. COSBY quickly found the mistake on my end and recommended several options for me without affecting my purchase's total cost. With Cosby's professional experience and guidance, I am very thankful to have a set of new wheels and tires that will fit my Audi S4 on the way to me right now! I cannot thank Cosby enough for his kind and efficient customer service. Thank you!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Adam - Thank you for letting us know about your experience! Your review means the world to us!

Thumbnail of user aquilm1
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 21st, 2020

Fitment Industries is an awesome company with a wide range of products! I have gotten alot of good information and entertainment out of the Youtube channel and the Gallery. Definitely referring friends.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Aquil, we're glad you enjoy our content! Thank you so much for your feedback.

Thumbnail of user ajm62
Washington
1 review
0 helpful votes
  • Send Message
April 25th, 2020

Got my wheels days before the quoted delivery, in great shape! Their videos helped me make the decision on the wheels i wanted and helped me get the proper fitment i was going for! Once i have my coilovers adjusted i will be posting on the gallery!

Products used:
Wheels

Service
Value
Shipping
Returns
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Aj, thank you for sharing your experience with us and thank you for your support!

Thumbnail of user eldink1
Iowa
1 review
0 helpful votes
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August 11th, 2023

Purchased first set of wheels barely cleared my brakes called to get new wheels and made sure to ask twice that new wheels will clear they assured the would wheels comes and catch my brakes now its my fault they sellsperson doesn't know his job"andrew" then ignores my calls won't answer properly $#*!ties experience i ever had will never buy anything here

Tip for consumers:
Never buying again from them

Products used:
Wheels and tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Eldin - We apologize for any inconvenience as it certainly isn't intended. We do show that we've shipped spacers free of charge to resolve this matter. Please reach out with any further questions. Thank you.

Thumbnail of user dmontyax
Texas
1 review
0 helpful votes
  • Send Message
November 30th, 2023

Couldn't decide if I wanted to stay with 19s that came on 2021 Accord or mover up to 20s. Spoke/worked with Jeremy for a few days and he was able to answer all of my fitment questions about rim/tire sizes and offsets. Decided to go with 20s and he recommended the best tires for and price for my application. Thanks for an enjoyable purchasing experience!

Service
Value
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Thanks for the feedback!

Thumbnail of user robertb6506
Arizona
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

Order these tires the same day my wheels were ordered, was bummed out originally when it said itll arrive in May. Well lets just say 4 days later they were at my door step. I picked these wheels because they said they were a bang for your buck and let me just say they're the perfect tire for my setup for the streets. Cant wait to order more tires for the drift car. Great price and super fast shipping l. Cant ask for more! Thank you!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Robert!

Thumbnail of user blakeb180
Georgia
1 review
0 helpful votes
  • Send Message
February 20th, 2022
Verified purchase

Love the wheels and everytime I had any questions about them they were super helpful. The only thing that bugs me about the wheels is I believe the tires are just too big for the back and everytime I hit a bump they rub.

Service
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Black! We appreciate it!

Thumbnail of user rrwhiting1952
Florida
1 review
0 helpful votes
  • Send Message
October 9th, 2023

I had purchased to wrong caps for my '17 370Z wheels. Contacted Fitment and explained my mistake. They got me the correct caps, and sent me a return shipping label for the incorrect caps. I dealt with several different people, but mainly Brittany regarding the return process. Could not ask for a better experience. Thank you!
Rusty/jax fl

Correction. I had the wrong person's name in original review. Ms. Brittany, I apologize. You guys (and ladies) rock!

Service
Value
Shipping
Returns
Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Thanks for the feedback, Russell!

Thumbnail of user carloss526
Utah
1 review
0 helpful votes
  • Send Message
January 28th, 2022
Verified purchase

Shopping was made easy. A lot of good examples on the gallery made Shopping and figuring out what could fit on my car less of a hassle. Overall recommend take a look at the gallery to make sure u get a good fit and look u going for

Reason I chose this business:

Lots of good stuff heard about it

Reason I chose this product:

Looks great quality for a good price

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that, Carlos! Thanks for the feedback!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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