• Fitment Industries

Fitment Industries

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Overview

Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.

  • Service
    220
  • Value
    102
  • Shipping
    101
  • Quality
    501

This company responds to reviews on average within 18 days

Positive reviews (last 12 months): 45.5%
Positive
5
Neutral
0
Negative
6

Instant Feedback

11,751 reviews

144
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How would you rate Fitment Industries?
Top Positive Review

“Awsome company!”

Joshua K.
1/4/21

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

Top Critical Review

“Wheels and tires package”

ALEXANDER I.
9/24/24

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Reviews (951)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (757) fitment industries (425) shopping experience (168) tire package (66)
Thumbnail of user daltons69
Colorado
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

I was expecting to wait months on end for my wheels to arrive, but they showed up in just a couple weeks, with updates along the way telling me where they were.

Reason I chose this business:

Honestly, just being able to see a bunch of different brands all in one place to make my search easier.

Reason I chose this product:

I needed a quick, budget friendly set of wheels that would look great on the car and replace the set I messed up. My Vors TR4s did just that.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Dalton!

Thumbnail of user omarg140
Maryland
2 reviews
0 helpful votes
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March 14th, 2022
Verified purchase

Purchased wheels and tires. Great overall experience. Easy transactions. Good customer service. Products delivered ahead of schedule. Wheels looked even better in person.

Reason I chose this business:

Wheel and tire specials with balancing.

Reason I chose this product:

Needed performance tires for the warmer weather and new wheels for show.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We're happy to hear that! Thanks for the feedback, Omar!

Thumbnail of user johns10558
New York
1 review
0 helpful votes
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April 19th, 2022
Verified purchase
• Updated review

Straightforward clean elements
Shopping was easy you can go into the website not knowing exactly what you need and find it great way to make your car have that Style you want

Reason I chose this business:

I choose fitment industries due to the nice pricing and hopefully nice quality

Reason I chose this product:

I was in need for new rims and these caught my eye hopefully they were worth it

Quality
Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

John - We do apologize that you have since had issues with your order after your original review and we hope to find the source of this. We always strive to provide our customers with a positive experience and we'll be reaching out privately to address this with you. We'll be in touch! Thank you.

Straightforward clean elements
February 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I choose fitment industries due to the nice pricing and hopefully nice quality

Reason I chose this product:

I was in need for new rims and these caught my eye hopefully they were worth it

Thumbnail of user yungsavageb
Canada
1 review
0 helpful votes
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April 21st, 2020

Hands down if you're looking for Rims, Tires or suspensions go to Fitment Industries. Not only that but they also have an amazing line of clothing for all types of people.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Hello, thank you for your support! We truly appreciate it!

Thumbnail of user collinj12
Louisiana
1 review
0 helpful votes
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April 16th, 2020

Really fast responses and great recommendations on products that go with what you're looking for, i'll be using fitment industries to buy suspension and other products in the future as well

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Collin, thank you so much for leaving us a review and for sharing your experience with us!

Thumbnail of user ryane127
Alabama
1 review
0 helpful votes
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April 12th, 2020

Hands down best customer service I've ever seen. I've recommend them to so many of my friends and they've all had the same experience. I'll definitely be a customer for life!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Ryan, thank you so much for the recommendation! We couldn't do it without supportive customers like yourself!

Thumbnail of user chuck1578
New York
1 review
0 helpful votes
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August 8th, 2023

Jeremy was great, answered all of my questions and was very accommodating. He made the ordering process simple and easy. I would highly recommend them for future wheel purchases!

Tip for consumers:
great overall experience

Products used:
wheel

Service
Value
Shipping
Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chuck!

Thumbnail of user ryans1145
California
2 reviews
0 helpful votes
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January 20th, 2022
Verified purchase

It was easy to find what I wanted, description gave me all the details on the important aspects of my selection, simple to order, reasonable fulfillment time and fast shipping

Reason I chose this business:

Best selection

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Ryan!

Thumbnail of user shannonk172
Massachusetts
1 review
0 helpful votes
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April 29th, 2020

Fitment industry is my favorite to buy wheels from because they help figure out what will be the best fitment for your car without doing the extensive research through forums!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Shannon, this is awesome to hear! Thank you for leaving your review!

Thumbnail of user amandag1754
Nevada
1 review
0 helpful votes
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September 8th, 2023

First time ordering with you guys, and had the pleasure of working with Jeremy! He was very helpful with getting what i needed, plus more information on power coating once i receive my wheel!

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Thanks for the feedback, Amanda!

Thumbnail of user gabem93
California
1 review
0 helpful votes
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May 9th, 2020

Great company got all your suspension wheel and tire needs. Even have calculators so you can get the fitment you want. I got an airlift $#*! and its perfect size with sick designs! Thanks again guys

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Gabe, thank you so much for leaving your feedback!

Thumbnail of user christopherr1156
Pennsylvania
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love the wheels... wished for more positive offset, but makes quite the look... with Cooper Cobra GT radials brings the muscle car era back.

Thanks guys you ROCK!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Christopher! We appreciate it!

Thumbnail of user chrisc2914
Florida
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

When in stock that is. Not on fitment industries of course. If you buy tires as well, the wrap each wheel in plastic wrap and ship it that way. No damages to mine though.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Chris!

Thumbnail of user nickc312
New Hampshire
1 review
0 helpful votes
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April 23rd, 2020

Just wanted to put this here. Could not be more happy with my experience, Zach went out of his way to check in and see how my experience was and thats great customer service if I've ever seen it.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Nick, of course, we want to ensure our customers are completely taken care of. Thank you for the kind words.

Thumbnail of user ja387
Washington
1 review
0 helpful votes
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April 16th, 2020

Never have i ever felt confident about knowing a product i purchased was going to get to me. Highly recommend and will purchase again on this website.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

J, thank you for the kind review, we appreciate it!

Thumbnail of user eriko68
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

The availability of the some tires I really wanted was low so found one that matched what I had wanted. Checkout was a bit confusing and I found after the tires arrived that I should have included the TPMS sensor that I really needed, but did not know needed to be ordered separately. That was a bit frustrating but the tires themselves were great.

Reason I chose this business:

Recommended from my brother who placed an order through Fitment. His order was backordered though and they arrived about 6 months after he placed the order. I learned from that and so after searching Fitment site, found a wheel/tire that was in stock.

Reason I chose this product:

Balance of look for my vehicle against what Fitment had in stock as available. Did not want them to be backordered in today's availability market.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Erik! We appreciate it!

Thumbnail of user lucasb220
Washington
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Great service. Made my order on the phone where the staff was very helpful in confirming correct fitment and size. Everything shipped on time without damage. Would definitely order from them again.

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Lucas! Thank you very much for your support!

Thumbnail of user cecilc28
Maryland
2 reviews
0 helpful votes
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March 12th, 2020

I watch their YouTube channel lots of info seemed like the best place to shop for wheels tires and suspension if all goes well will be ordering wheels and tires very soon

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Cecil, thank you for your feedback! We're very happy you enjoy our content and are excited for your order.

Thumbnail of user alis382
Canada
1 review
0 helpful votes
  • Send Message
March 11th, 2022
Verified purchase

Customer service with fitment industries is very good. I emailed them inquiring about quotes and they actually called me to help me out with tire sizes

Reason I chose this business:

They help you choose the right sizes for your vehicles and help you find what you really need

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

We’re happy we could help out, Ali! Thank you very much for your support!

Thumbnail of user zachh74
New York
1 review
0 helpful votes
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May 7th, 2020

Excellent service and pricing on all the tires and rims a great experience. I would recommend anyone looking for a complete set to use fitment industries.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Zach, awesome, thank you for the recommendation!

Thumbnail of user garfieldc13
New York
1 review
0 helpful votes
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September 24th, 2020

I really wanted a specific set of wheels for my project but they were on backorder. I decided to settle and get a different set. Hours later i changed my mind and called in to cancel my order because this wheel really wasn't what envisioned for my project. Morgan canceled my order but then went out of her way to reach out to the distributor of the original set of wheels i wanted even though they were listed as being on backorder. The distributor ended having a set in stock and now the set of wheels i originally wanted are on the way! Thanks again morgan for going out of your way and helping me get my wheels..

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Garfield - This is amazing to hear! We're so happy to hear that everything worked out, thank you for sharing your experience!

Thumbnail of user ashleyt558
Wisconsin
1 review
0 helpful votes
  • Send Message
February 10th, 2022
Verified purchase

Colton M. Was amazing and walked me through everything when purchasing new wheels for my car. He answered all my questions! He made this whole processes a smooth and easy one.

Reason I chose this business:

I saw a lot of people on social media who have purchased wheels through you guys, so i figured you guys have to be legit!

Reason I chose this product:

I love the white wheels and with a white car, its going to look really nice.

Quality
Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Ashley!

Thumbnail of user naseebj
Pakistan
3 reviews
1 helpful vote
  • Send Message
August 27th, 2022

Hash browns and you can verify that you are not interested in your profile if you want to see you guys too I need your service please let me know what you think we should

Products used:
How are you feeling today I need your service please let yyyy

* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user joeym185
Joey M. – Fitment Industries Rep

Naseeb - we're unsure if this review was meant for us, but if you do need help just reach out to us via phone or email. Thanks!

Thumbnail of user eduardov59
Tennessee
1 review
0 helpful votes
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March 14th, 2020

Simple quick and easy.
Fitment Industries has everything you're looking for it's made easy with easy search tools and wide variety of parts all in one spot.

Thumbnail of user clairew127
Jacob W. – Fitment Industries Rep

Eduardo, thank you for your kind words! We're glad you had a wonderful experience.

Thumbnail of user sunnyb65
Maine
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Professionalism at its best! I had bought some fortune autos and it came in close to the suggested time frame. I really also love the quality of the t-shirt, it's my favorite workout shirt now!

Thumbnail of user carloss534
Carlo S. – Fitment Industries Rep

Thanks for the feedback, Sunny!

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From the business

Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.

Company Representative

Thumbnail of user clairew236
Claire W.
Typically responds within 18 days

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