Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.
I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims
I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.
Zach helped me out getting the right kits I was looking for and answering any questions that came up. Wonderful customer service and I'll definitely do any business I can through them in the future.
I was in the market for some wheels and im glad I stumbled across this website, awesome service prices and most importantly awesome people. Thanks Anthony you deserve the highest rating
After multiple phone calls about my order I got the right person to talk to. Nicki put my mind at ease that all of my issues will be taking care of. Thank you Nicki!
Laszlo, we're happy to hear it! We'll be sure to pass this on to her as well!
Thank you so much!
I ordered what I thought were 19 inch wheels, but turned out I ordered 18 inch. Not only were the wheels delayed in delivery by an extra week, which is no fault of Shipment Ind. But it was definitely just the start of a bad experience. I got the wheels and took one out of its packaging. I rolled it up against my current wheels and noticed how downright awful they looked with low profile tires. I contacted fitment about a refund and return, they told me they were deducting another shipping fee, as well as a 20 PERCENT restock fee. That will be around $350 I will never see again on an item I will never own. Upon agreeing to these fees knowing I have no other options, Fitment said they would begin the return process. 3 days later I contact them asking for an update, a day later I get a response that I will have a response in 24 hours. 48 hours later I ask for a response and get the same 24 hour response I got the first time. For 3 WEEKS I went back and forth getting the same "beat around the bush" answer from several reps of the company. They told me 3 days ago I was getting labels sent to me but I have yet to receive that; no shocker. They also expect the one wheel I took out to be packaged the way they sent it and offered to send the materials to do so but knowing what I went through for just a response was enough for me to source the materials myself.
* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Baron - We are sorry for any confusion in regards to our return policy. Typically, a restock fee is applicable in regards to a return when we ourselves our charged a restocking fee to return said products to there respective manufacturers. However, we'd also like to apologize for what sounds like a general lack of communication when you tried to return those products. We'll be reaching out further about this matter. Thank you!
Great looking shirt my brother and I like both colors so much that we argued who got what. Since I bought them I won that one. Thanks for the cool merch love the videos.
Michael, awesome! Thank you for taking the time out of your day to leave us a positive review!
Everything came as ordered and it all fit perfectly. I do have to get the TPMS sensors connected at a shop because they didn't automatically connect but that was the only bug.
Thanks for the feedback, Dylan!
The coilovers arrived much faster than I anticipated and are great quality. Package came with no damage and the parts were in perfect condition. Installation was easy, only took an afternoon
Because I bought my wheels from here so it seems right to buy my suspension from here too
Because my existing coilovers are trash
Thanks for the feedback, Gavan!
Honestly this is my first time purchasing rims and I couldn't be happier with the experience. Watched a few of your YouTube videos beforehand and then I came here. Thank you!
Ease of use and large inventory.
I’m working on my dream car right now and she needs a new pair of shoes to sit pretty on.
Thanks for the feedback, Joseph!
Great website and Sales assistance from Andrew! My product arrived early and without any damage. Re ended exactly what I had hoped. Looks great! Thx to the entire Fitment team.
Easy to use
Fitment had what i was seeking!
Thanks for the feedback, Anthony!
Ordered rims in January on there website after visiting there shop and giving them all my info on car. I went down there for the soul reason of making sure when I went to install the wheels they fit and did not hit the calipers. They assured me they would fit my car. So I ordered the wheels. Received the wheels real fast can't complain at all about how fast they shipped. They then sat in my garage till the weather changed. Just brought the car over to the installer to have the wheels put on and they did not fit they hit the calipers. Did exactly what I did not want them to do. I contacted fitment and they told me to just put on wheel spacers. I really did not want to have to use spacers but it's the only why the wheels would fit. The wheels are vibrating bad on the car and the installer sad I needed hub centering rings. I'm not sure if fitment includes hub center rings with there wheels but this is the first time I have used them but every other time I ordered wheels they always included hub rings. When I did email them about need them they where very fast to respond and get me a link to order them. It's not that I think they did anything wrong I just think I got unlucky this time. I will still check there website for the next set of wheels I want but they won't be the only place. Love the way the wheels look on the car and I have to admit the spacers do really improve the stance of my car. I was able to put on a wider wheel because of them. Now I'm just waiting for the hub centering rings so that the car hopefully stops vibrating at high speed (never did that before the wheels went on)
This website has literally every little detail you could possibly need about the wheels and tires as well as your car! Makes the shopping experience super streamlined and easy!
I mean this guys are obviously the best place to go for wheel, tires, and suspension! Why would you go anywhere else?!
I really like the meaty 6 spoke JDM look of the AVID1 AV06, I would go with the Volk TE37, however, they don't offer them in a 17" wheel. So these look just as good and best of all are 17"!
We're happy to hear that! Thanks for the feedback, Wyatt!
You misrepresented your wheels to me. The finish on my car is 24 years old without any rust. My wheels are 5 months old and rusty. You sold me an inferior product Junk.
Tip for consumers:
With their special treatment of Ceramic Coating Read Between Lines Of Warranty and See Wheels Have Not Any Warranty.
Products used:
BB Wheels Shift Crank H28 Gloss Black Polished 17x7.5 Offset: +30, along with Hankook Kinergy tires
* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Robert - We are really sorry you had some finish related issues with the wheels you purchased. While we don't personally manufacturer those wheels, we are more than happy to help in these situations. We will be reaching out to make sure this was properly handled. Thanks!
I bought a T-shirt from fitment industries in hopes of winning the airlift suspension. I still have hope lol, so far i have had nothing but great customer service and i can't wait to get the shirt
Grant, good luck! Thank you for the kind words as well!
Berry Berry goo. You'll be hard pressed to find a site that is as organized, professional, and customer oriented as this one. Found what I wanted exactly where I thought it would be.
Thanks for the feedback, Jonathan!
I just purchased a wheel & tire package thanks to the help of joe he had teach me a lot of tires & wheels I was so clueless@ first but joe Morais came for the rescue
We appreciate the support, Olivier!
I ordered wheels/tires through them but had a bit of an issue when they arrived. One of the front wheels had a broken bead and 16 balancing weights on it. It shook the car like crazy on the freeway and Fitment Industries wouldn't send me a new tire to fix the issue. Also my TPMS, which I was forced to purchase from them, keeps malfunctioning so I constantly have a "service tire pressure monitors" light on my dashboard. I took both of these issues to a tire shop to be diagnosed and they said both issues originated from the factory. Fitment Industries refused to resolve either issue so now I have to buy new TPMS and tire as well as pay to have them installed. Now knowing they send out broken products with no intention of fixing the situation I would have never purchased through them. I strongly encourage buying wheels and tires separately and having a professional shop install them. Fitment Industries may cost less but it's clearly because they cut corners when it comes to past customers.
Tip for consumers:
Do not pay Fitment Industires to mount/balance/install TPMS. It may cost a bit more to be done at a local tire shop but it will be done right.
Products used:
Wheels/Tires
Jack - This certainly sounds like a large amount of miscommunication within our customer service department as we would very much like to get this resolved. As a side note, we do not force any customer to purchase TPMS and rather we recommend that they purchase new TPMS for aftermarket products. We also do not charge for mounting and balancing and this seems to be the case of a bit of disconnect what the original issue is. We'd love to resolve this and hope that you will give us this opportunity. Could you please reach out to us at sales@fitmentindustries.com ATTN Jake so that we may resolve this? Thank you!
I really appreciate and recommend this group for helping me pick my tires, they are really awesome snd good grip in sharp turn and when you push the. Car 0 to 60 your tires will grips the road
Thanks for the feedback, Moses! We appreciate it!
I decided to purchase wheels and tires through Fitment Industries in order to have a hassle free experience and skip all the trips back and forth to tire shops. My first order, which I was told was in stock, ended up being on backorder. I was not notified of this and only found out when I called for an update. At this point, I picked and different model of wheels. I patiently waiting for my wheels to arrive, much later than the quoted 8-12 business days. The wheels and tires finally arrived but were the wrong color. I rejected the shipment and had them sent back. After what seemed like 20 emails over 3 days, I decided for a refund because they refused to send the right wheels or refund me until the wrong wheels were in their possession. Worst customer service ever. It genuinely seems like they just send emails back and forth in order to waste time and push the problem on someone else. It was a difference associate who responded with each new email. I had to file a dispute with my credit card after the final man, Zach, claimed he was about to refund me but ultimately stopped emailing at the end of the work day.
EDIT::: Just a bunch of liars. So as you may read on the bottom, after I had glitches with the website I was in fact contacted and told if I updated my review and practically lied, I could a 100$ Refund over my wheels. It's been little bit over a week now and I still don't see a refund. I guarantee you that the little snot that was chatting with me lied to me so that he wouldn't get in trouble for me leaving a bad review. He also offered me gear like stickers and clothing but they all suck honestly all the gear they have at this store is so ugly and from my experience I wouldn't even what to be dead and wearing any thing that has this stores name. Will never buy from here again.
I had problems at first with the website. Luckily, some one by the name of Joey reached out probably around 10-20 min after my purchase and was very concerned about my experience. We chatted and it was more than enough for us to come to an agreement and which is why I'm updating this review. My wheels haven't came in yet, but I'm being positive and hopeful.
Jeobany - We're sorry to hear that there were website related issues when you placed your order. Ultimately, we're thankful that you were able to place your order as you wanted in the end, and would like to discuss this further and do whatever we can to improve your experience with us! We will be in touch!
If you go to any tire company website and punch in your vehicle you'll likely get a specific set of tires designed to work with the car. At Fitment Industries you'll find that they not only don't give you that information but won't even warn you about purchasing the wrong size tire. Through their whole process no one ever even thinks to ask a question what car is this going on? Nope, they just want one sale. They aren't looking for repeat customers. I bought 4 rims, with tires listed as a fit on their site and after putting them on there are issues. They didn't even include rings for an offset tire, and after talking with the VW dealer they stated that would cause vibrations. I attempted to get the tires swapped and they lied about the manufacture warranty, and even told the manufacturer that I purchased the wrong tires. Of course I purchased the wrong tires, your site specifically allows that even after I put in my vehicle information and the website gave me that specific tire as an option for a fit. Sometimes you learn who not to do business with, and I'm surprised they still qualify as a tire dealer after all the people they've screwed over.
Tip for consumers:
Be very careful about purchasing from them, if anything goes wrong they’ll hang you out to dry.
Products used:
Enkei rims and Toyo tires.
John - We apologize for the issues that you experienced with your order. This seems like a bit of misunderstanding in terms of what our website and gallery are based on. As you may know, our community is full of fellow enthusiasts like yourself that are constantly pushing their vehicles to the limit. We ask our customers to reach out directly to us if they are unaware or have concerns regarding fitment. While we do have a massive gallery that our fitment is based off of, it is not possible to account of what modifications a customer has made or has not made to their vehicles without speaking with us directly. Regardless, we'd still love to get this situation sorted out. Could you please reach out to us at sales@fitmentindustries.com ATTN Jake so that we can resolve this? Thank you!
Finally decided to order a set of wheels and tires and extremely happy with how they look and no damage upon delivery! Fitment is even better than expected can't wait to upload my car to the gallery.
I watch their YouTube channel a lot.
Quick shipping and they should arrive on my birthday!
Thanks for the feedback, Kathryn!
Fitment Industries has always been the standard when it comes to an online wheel and tire store. Simply put; you can't beat Fitment Industries and there amazing staff.
Kevin, well thank you! Your kind words are very appreciated!
Everyone at Fitment truly lives the enthusiast lifestyle and it shows in their work. The enthusiasm in this place in unreal and every team member is ready and willing to help out any way they can!
Zach, thank you so much for your support! We're happy to provide such a great environment!
Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
Cameron, thank you for your support, it's greatly appreciated!