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Fitment Industries has a rating of 3.4 stars from 951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires, and youtube channel. Fitment Industries ranks 5th among Tires sites.
This company responds to reviews on average within 18 days
11,751 reviews
I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims
I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.
Great product and done for an even better cause. Customer service is great will answer any question you have quickly.
Affirm made it effortless. Pay over time and early if I want. Was able to buy more parts for the car to get closer to my end goal.
Heard from a friend and youtube
Need more performance in handling
Thanks for the feedback, Arthur!
Richard and Dylan are great, Richie helped me with all payment and Dylan asked me questions so I'm happy with everything, great team, definitely recommend
Thanks for the feedback, Mikey!
It was great to see what the wheels look like on cars before buying them. Site is easy to navigate and there's a lot to choose from
Thanks for the feedback, Thomas!
I recently purchased a set of wheels and tires from Fitment Industries. After waiting 2 weeks for shipping I was disappointed to see they sent the wrong wheels. I attempted to contact their customer service team the day of receiving the wheels and numerous days following via phone and email as I wanted to process an expeditious return/exchange for the wheels for my nephew to put on the car I gave him to go back to school in. It took a week just to get a response from customer service. And when I finally did, they stated I needed to pay a $400 restocking fee to send the wheels back bc in a recorded conversation with their wheel 'expert' I described the wheels I wanted as polished black instead of gloss black. So they sent a polished silver wheels instead of a gloss black wheel, even when I had emailed pictures of black wheels to them that I wanted. Their 'specialist' did not verify visually during the order the wheel he was inputting either, but me calling a gloss black wheel a polished black wheel on recorded conversation was a $400 mistake as a customer, sad. They refused to let me speak to a manager in customer service, stated that they do everything via email, and as stated it took a week to get a response after a 2 week wait for shipping. Please use a more reputable company that will be appreciative of your business and helpful after taking your money, VERY DISAPPOINTED, POOR SERVICE, BAD EXPERIENCE, Would not recommend Fitment Industries AT ALL.
Products used:
Kept the incorrect product
Bought these with little to money since i'm a broke college kid. Very happy with the experience. Wheels came in less than two weeks. Wheels look gas
Thanks for the feedback, Matthew!
Love the amount of choices and how helpful the page is in narrowing parts that fit my car specifically.
Love the videos, great and helpful information, items ship and arrive crazy fast!
Want to change the stance and look of my daily driver
Thanks for the feedback, Christine!
Awesome guys to talk to, help you out with everything from which tire size and brand fits your build
The best in the industry
The perfect look for my car
We’re happy we could help out, Jose! Thank you very much for your support!
Very efficient. The tracking system was helpful and my wheels were delivered in about 2 weeks total. Very impressed.
Been browsing
Fit and look
Thanks for the feedback, Colin!
I had a terrific experience with Mathew on my order.In fact I thought he could possibly be A.I….IKR!
Thanks for the support!
The wheels I ordered were going to go on backorder, but they still reached out, OR always answered my questions on delivery updates. Wheelset was wrapped amazingly safe, and they look GREAT.
We're happy to hear that, Doc! Thanks for the feedback!
Great experience, viper wheels are hard to find and you guys had what I needed ready to ship! Thanks for a great transaction
We're happy to hear that, Rick! Thanks for the feedback!
Customer service love my exchange order for a little bit, but other then that shipping was super fast, product just as perfect as the first order!
15 minute phone call including holds and wait time, and that's all it took to get it sorted out.
Fitment always does good by their customers, and has the best selection of wheel
The wheels look amazing, and I'm soooo happy with them.
Thanks for the support, Kyle! We appreciate it!
Only had a small problem with the return, but other then that perfect service
Fitment always does good by their customers.
The wheels look amazing, and I'm soooo happy with them.
Bought a set of wheels and tires from Izack. Great customer service, good communication from interest to purchase.
Thanks for the feedback!
Awesome site just added my car to the gallery and ordered a sticker, love watching the YouTube channel!
Bernard, we're glad you enjoy our content! Thank you so much for your support.
Absolutely the best customer service I've ever experienced in the short 20 years of my life. Very knowledgeable
Maverick, thanks for the awesome review! Your support is appreciated!
This business and all employees are fantastic. I'be order there numerous times and would again in a heartbeat.
Alex, thank you for your kind words, they mean so much to our team!
Thanks to Taylor and Zach I got all the information and customer support I could ask for. Check out FI on YouTube, plenty of helpful information and fun entertainment for car enthusiasts
Dominique, thank you for your review, we're so happy you had a wonderful experience!
I just bought a FL5 Type R and they come stock with Michelin Pilot Sport 4 S high performance summer tires. I live in the Midwest where the winter months can be quite cold. Instead of having to change between summer & all-season tires with the stock wheels twice a year I prefer to keep 2 sets of wheel / tire set-up. There are so many options on aftermarket wheels and specs so I decided to reach out to Fitment Industries on options for my CTR. I called FI and spoke with Customer Service Rep. Izack Avarado. Izack was great... He listened to what I was wanting to do in fitting a set or 18 inch aftermarket wheels I could run in the cold weather months. I had concerns about the fitment because of the big stock Brembo brake calipers on the CTR. Izack put together and sent me a list of options based on my preferences. The whole process took less than 2 hours and now all that is left to do is wait for my new wheels to arrive. Based on my experience if you are looking for wheels, tires or other suspension parts I would encourage you to check out Fitment Industries. It's just too easy and they will make sure whatever you purchase will work with your vehicle.
Products used:
Wheels
Thanks for the feedback, Chris!
I spend a lot of time browsing the website. Easy to navigate, check fitment, compare reviews with customer pictures and easy to put together packages
Stumbled onto a Fitment Industries ad on Instagram. Few months later started planning to buy tires and thought I'd check out some wheel options. I wasn't too sure where to start but then remembered Fitment Industries. Great website, great reviews, great prices. My BC coilovers came with free shipping and a free t-shirt. I didnt find any other vendors that could beat that.
Originally thought about lowering springs but forecasting the longevity of the OEM shock absorbers, I went with coilovers that were designed and engineered together. I also wanted to be able to make some fine tune adjustments. BC coilovers had the best ratings across forums and pages.
Thanks for the feedback, Samuel!
Great customer service. Received my order in reasonable time and in good condition. They are on top of their game with advice and product knowledge.
JT, we're very happy to hear it! Thank you for sharing!
I have purchased from Fitment Industries twice now. Both times I have been very pleased with how easy the entire process was.
Anthony, thank you so much for returning! We're happy to help however we can!
Positive experience. They had all the information I needed to feel confident about the fit and finish
Wheels for 2012 mini cooper's
Thanks for the feedback, Jim!
Had my wheels and tires on back order, would get a personal update from F. I. monthly til they shipped, 10/10 would order again.
Thanks for the support, Adrian!
Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
Julian, thank you so much for your support!