• Fix

Fix

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Overview

Fix has a rating of 3.7 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part, and model number. Fix ranks 5th among Hardware Store sites.

  • Service
    59
  • Value
    64
  • Shipping
    67
  • Returns
    22
  • Quality
    62
Positive reviews (last 12 months): 53.8%
Positive
7
Neutral
0
Negative
6
20
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How would you rate Fix?
Top Positive Review

“Arrives on schedule- Great Customer Service”

P Y.
7/7/24

I needed replacement filters for my refrigerator water dispenser. My local stores don't always have in stock. I called, and Fix.com supplied my water filter replacement within days. I am on an automatic replacement delivery. Couldn't be happier.

Top Critical Review

“STAY AWAY”

Randy R.
4/17/24

I ordered a glass shield for a propane heater. It was damaged in transit and never delivered. Emails and calls to fix.com were completely ignored. Refund or replacement request completely ignored. Support call line goes directly to recording 100% of the time. $35 lost. They are thieves.

Reviews (203)

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Reviews that mention popular keywords

part (53)
Thumbnail of user thomasd1374
Ohio
1 review
0 helpful votes
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July 14th, 2021

Right part at the right price. Received it when they said. Overall a good experience. Highly recommend

Thumbnail of user jeannez18
Illinois
1 review
0 helpful votes
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March 24th, 2021

Found exactly what we needed, ordered it, and received it within days. Perfect! Will use again! Thanks

Tip for consumers:
It’s here!

Products used:
Washer motor

Service
Value
Shipping
Quality
Thumbnail of user eloyv7
Texas
1 review
0 helpful votes
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April 9th, 2020

Correct parts and fast delivery of parts for my pressure washer! Will definitely order from fix.com again if I need more parts! Thank you!

Thumbnail of user dianek865
Missouri
1 review
0 helpful votes
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July 2nd, 2021

Fast, inexpensive parts for my dishwasher. Easy to follow information to look up partsGreat Service will use them again!

Products used:
dishwasher parts

Service
Value
Shipping
Quality
Thumbnail of user mikew1843
Florida
1 review
0 helpful votes
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March 3rd, 2022

This is the same company, or at least now occupies the exact building, as ereplacementparts.com. So why the price difference?

Value
Shipping
Quality
Thumbnail of user waltern31
Wisconsin
1 review
0 helpful votes
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November 16th, 2019

My first drill is fixed! Parts worked perfect with very little soldiering. It took both the variable speed switch and the forward/reverse switch.

Thumbnail of user steveh1919
Louisiana
1 review
0 helpful votes
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March 23rd, 2020

The shipping was very fast and they fit as advertised. Receiving the correct parts correctly and quickly. What more can you ask for?

Thumbnail of user keving548
Michigan
1 review
0 helpful votes
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May 12th, 2020

They had the item I was looking for at a decent price. Fast delivery--would recommend.
Hard to find item, and Fix had it.

Thumbnail of user eugeneg69
Wisconsin
1 review
4 helpful votes
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October 12th, 2019

Short one piece I ordered and paid for. Had to order another part from Amazon to finish the job. WIll not order any further parts from you. Oil

Thumbnail of user pjb30
Pennsylvania
1 review
0 helpful votes
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April 2nd, 2021

An absolute pleasure to do business with, quality parts first time and every time. Easy transaction!

Service
Value
Shipping
Quality
Thumbnail of user tammya455
Florida
1 review
1 helpful vote
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June 13th, 2022
Verified purchase

Able to find a replacement pan for my bread machine. Item was perfect. Communication was great. Shipping was fast.

Products used:
Bread machine replacement products

Service
Value
Shipping
Quality
Thumbnail of user sophiah93
Massachusetts
1 review
0 helpful votes
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July 9th, 2021

Best drinks I have ever had (and I tried mostly all of them) and food! Manger was the best! As well as the other employees! Atmosphere made me feel so welcomed! I will definitely recommend this place to my friends and family!

Thumbnail of user russellj126
Texas
1 review
0 helpful votes
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September 25th, 2021

Great service and delivery, order part for my Husky Compressor part came in 5 days, Highly recommended.

Thumbnail of user davidd1732
Florida
2 reviews
0 helpful votes
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May 21st, 2020

The right part the first time. Hard to find replacement bolt w/ left-hand threads. Very happy with the price, shipping was slow but that Covid-19

Thumbnail of user lorik345
Pennsylvania
1 review
0 helpful votes
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July 3rd, 2020

We ordered a part for our lawn mower and it arrived in a timely manner. Ordering and delivery was easy to do.

Thumbnail of user normk15
Oregon
1 review
0 helpful votes
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June 16th, 2021

Good choice for parts for tools and equipment. Fast service and shipping. Good followup, will visit again.

Thumbnail of user benm668
Kentucky
2 reviews
0 helpful votes
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July 9th, 2021

Great website. Easy to use and order. Shipping was fast and accurate. I will use for all my appliance part needs.

Service
Value
Shipping
Quality
Thumbnail of user ambere81
California
1 review
1 helpful vote
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August 20th, 2020

Have used this website for 2 repairs. I Love it! I will keep coming back for all my appliance repair needs.

Thumbnail of user sarat212
Wisconsin
1 review
0 helpful votes
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July 23rd, 2020

Super easy to find what I was looking for. Great price and fast shipping! Hopefully next time I need something I can find out here!

Thumbnail of user terryb973
Washington
1 review
0 helpful votes
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October 15th, 2021

I got product in very timely fashion and they actually had it in stock stove is fixed and working fine

Thumbnail of user lajosm4
Texas
2 reviews
0 helpful votes
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February 5th, 2021

Bought a lot of Items always the right part and online diagrams show number with matching part
And delivery fast.

Tip for consumers:
FIx.com has diagrams and list what may be the problem

Products used:
temperature sensor for Freezer /ref.

Service
Value
Shipping
Quality
Thumbnail of user aarons518
South Dakota
1 review
0 helpful votes
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December 17th, 2020

Parts came just as described. Watched the video and replaced the parts that were broken. Can't ask for anything better.

Thumbnail of user jessicae769
Nevada
1 review
0 helpful votes
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October 30th, 2021

I ordered and received my fan globe/shade in 3 days. The perfect piece for our fan and a quick turnaround!

Tip for consumers:
Great place for replacement parts!

Products used:
Shade for a fan

Service
Value
Shipping
Quality
Thumbnail of user bryang174
Michigan
1 review
0 helpful votes
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May 15th, 2020

This was my first time using them and I'm beyond happy with them. Very fast, great prices and quality parts.

Thumbnail of user thurseyc
Arkansas
1 review
0 helpful votes
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February 25th, 2023

I give them a five star rating because they sent the right part and I got it within a week from my order. I ordered a dryer belt.

Tip for consumers:
They ship fast. And have quality products. I will definitely use them again and have referred them to family.

Products used:
Dryer Belt

Service
Value
Shipping
Quality

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Thumbnail of user jessicab623
Jessica B.

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