• Fix

Fix

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Overview

Fix has a rating of 3.7 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part, and model number. Fix ranks 5th among Hardware Store sites.

  • Service
    59
  • Value
    64
  • Shipping
    67
  • Returns
    22
  • Quality
    62
Positive reviews (last 12 months): 53.8%
Positive
7
Neutral
0
Negative
6
20
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How would you rate Fix?
Top Positive Review

“Arrives on schedule- Great Customer Service”

P Y.
7/7/24

I needed replacement filters for my refrigerator water dispenser. My local stores don't always have in stock. I called, and Fix.com supplied my water filter replacement within days. I am on an automatic replacement delivery. Couldn't be happier.

Top Critical Review

“STAY AWAY”

Randy R.
4/17/24

I ordered a glass shield for a propane heater. It was damaged in transit and never delivered. Emails and calls to fix.com were completely ignored. Refund or replacement request completely ignored. Support call line goes directly to recording 100% of the time. $35 lost. They are thieves.

Reviews (203)

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Reviews that mention popular keywords

part (53)
Thumbnail of user frankl615
Michigan
1 review
0 helpful votes
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May 9th, 2020

Very fast delivery. I wish that I could be so fast. Time saved on delivery helped me with my weather and seasonal considerations requiring a FIXED rototiller.

Thumbnail of user johnw4493
California
1 review
0 helpful votes
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September 9th, 2021

ICE MELTS, FREEZES TOGETHER, 3 WEEKS LATER THE COMPRESSER STOPPED WORKING.
WATCHED FIX.COM VIDEOS, EXCELLANT. COMPRESSOR NOT WORKING, REPLACED COMPRESSOR START RELAY AND CAPACITOR, IT
WORKED. I AM 84 YEARS OLD, ANYONE CAN DO IT, JUST WATCH THE FOR THE PARTS TO REPLACED.

Thumbnail of user rogers484
Alabama
1 review
0 helpful votes
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February 13th, 2020

The part came in a timely manner and the price was good but the part didn't fit the vise that I had. The gear drive was smaller than the worm screw. Thanks.

Thumbnail of user chinnieb
Tennessee
1 review
0 helpful votes
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May 15th, 2020

Delivery was prompt. The part was the correct part for my old washer. It took a minute to put it on and turn to the desired time for my clothes to wash. Thank you!

Thumbnail of user jorges474
Nevada
1 review
0 helpful votes
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January 6th, 2024

This site offered the best price on OEM parts, and excellent service after the sale. This will be my go to site for all my parts needs.

Products used:
Start up capicitor, start switch.

Service
Value
Shipping
Returns
Quality
Thumbnail of user raulg99
Florida
1 review
2 helpful votes
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September 30th, 2020

I made a purchase and during 12 days I sent many emails to know the status of the shipment and I never had an answer, I still do not receive my article.

Thumbnail of user brianp2074
Georgia
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Item order with relative add. However, after ordering with expedited shipping over a week ago, still no response to my query and request for refund.

Thumbnail of user randym577
Texas
2 reviews
0 helpful votes
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September 20th, 2021

FIX.com had the switch I needed, at a good price and got it to me in just a few days. Everything you need in an online business.

Thumbnail of user kfletcher68.kf
Iowa
1 review
1 helpful vote
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December 4th, 2023

Ordered products with next day shipping, did not ship for 4 days, canceled orders and the next day and 4 days latter shipped the orders so far no refund would definatitly not recomend or use again

Tip for consumers:
THAT THEY ARE SUPER SLOW AND THE CUSTOMER DOES NOT MATTER

Service
Value
Shipping
Returns
Thumbnail of user michaelb11125
Wisconsin
1 review
0 helpful votes
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October 9th, 2023

Parts I ordered for my older Toro push lawn mower work and fit perfectly, and shipping time was very fast! Highly recommend!

Products used:
Air filter, oil dipstick and cap

Service
Value
Shipping
Quality
Thumbnail of user janes1057
Georgia
1 review
0 helpful votes
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May 30th, 2021

Fix.com makes it easy to get the water and air filters for my fridge. You can also subscribe for auto mailing without shipping charges.

Thumbnail of user pauls2473
Massachusetts
1 review
0 helpful votes
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October 18th, 2020

The part was exactly what I needed. It was very easy to install, and helped me through a power outage.
Thank you P Simo

Thumbnail of user scp3
Florida
1 review
0 helpful votes
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August 12th, 2022

Found out later the same part was available much cheaper on another site, also I now get spam mail from fix with no opt out option.

Tip for consumers:
high prices and you will stert getting spam with no opt out option.

Products used:
repair part

Service
Value
Shipping
Quality
Thumbnail of user mikef1141
Nebraska
1 review
0 helpful votes
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April 26th, 2021

I would recommend this site to anyone that wants to repair their own appliances. Great prices on factory parts, and excellent service!

Products used:
Westinghouse start relay for refrigerator.

Service
Value
Shipping
Quality
Thumbnail of user davidz192
Kentucky
1 review
0 helpful votes
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December 21st, 2019

Fast shipping. Had the item I needed. Everything arrived in perfect shape. Yes I recommend fix.com and will buy from again.

Thumbnail of user jerrye358
Florida
1 review
0 helpful votes
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July 19th, 2023

Keep asking them when are they going to ship my order but not responding at all. Just want everybody to know so they won't be victimized like me.

Products used:
Replacement part for my Ryobi weedeater.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gregk649
Georgia
1 review
0 helpful votes
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March 7th, 2023

Ordered some parts to refurbish my Honda pressure washer. Quick shipping and all the parts were OEM. Very Happy!

Products used:
Pressure washing parts

Service
Value
Shipping
Quality
Thumbnail of user kevins1148
Ohio
1 review
0 helpful votes
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May 30th, 2020

The ryobi map of their products helped cut right to what I needed. Easy install and the perfect fix!

Thumbnail of user thomasb1955
Arizona
1 review
0 helpful votes
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August 29th, 2020

Ordered an insulation for my dish washer. It came quickly and fit better than I expected. I will us this service again should I need something.

Thumbnail of user dildarf
California
1 review
0 helpful votes
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March 16th, 2023

I recommend fix.com for everyone. I am satisfied and appreciate the service provided me. Thank you so much

Thumbnail of user kareno1105
New Hampshire
1 review
0 helpful votes
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December 24th, 2022

Found exactly what I needed on the website for a reasonable price, received item promptly, exactly as described.

Products used:
Blender blade

Service
Value
Shipping
Quality
Thumbnail of user keithb357
Virginia
1 review
0 helpful votes
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October 22nd, 2019

Product arrived quickly, well packaged and undamaged and was the correct replacement part. What more could you want.

Thumbnail of user mariaa840
Arizona
1 review
0 helpful votes
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May 15th, 2020

Easy to order and instructions how to install given.
This business became my favorite, I really recommend it

Thumbnail of user lisaa573
Virginia
1 review
0 helpful votes
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November 7th, 2019

I have been trying to replace a drip pan for use in a 15 year old toaster/convection oven. So pleased to find the perfect fit.

Thumbnail of user benjamink227
Colorado
1 review
0 helpful votes
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May 1st, 2020

It can't get easier. Fix. Com has almost any obscure part that you may need which will only save you $$ to do it yourself.

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Jessica B.

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