• Fix

Fix

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Overview

Fix has a rating of 3.7 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part, and model number. Fix ranks 5th among Hardware Store sites.

  • Service
    59
  • Value
    64
  • Shipping
    67
  • Returns
    22
  • Quality
    62
Positive reviews (last 12 months): 53.8%
Positive
7
Neutral
0
Negative
6
20
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How would you rate Fix?
Top Positive Review

“Arrives on schedule- Great Customer Service”

P Y.
7/7/24

I needed replacement filters for my refrigerator water dispenser. My local stores don't always have in stock. I called, and Fix.com supplied my water filter replacement within days. I am on an automatic replacement delivery. Couldn't be happier.

Top Critical Review

“STAY AWAY”

Randy R.
4/17/24

I ordered a glass shield for a propane heater. It was damaged in transit and never delivered. Emails and calls to fix.com were completely ignored. Refund or replacement request completely ignored. Support call line goes directly to recording 100% of the time. $35 lost. They are thieves.

Reviews (203)

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Reviews that mention popular keywords

part (53)
Thumbnail of user kennyh103
Florida
1 review
0 helpful votes
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December 10th, 2021

Fast exact and reasonably priced. I will use this company for whatever parts I need. Very pleased to find a company I can trust.

Products used:
Grill igniter box and switch

Value
Shipping
Quality
Thumbnail of user kostak11
Florida
2 reviews
0 helpful votes
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September 8th, 2023

Replaced my Ryobi generator ignition coil. The part was as expected, and my generator thanks me for it.

Thumbnail of user stanleyr90
Virginia
1 review
0 helpful votes
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February 15th, 2021

Cord was a great fit excellent description great place to buy parts from fast shipping will purchase parts from them again if needed

Products used:
Electrical cord

Service
Value
Shipping
Returns
Quality
Thumbnail of user americop1
Connecticut
1 review
0 helpful votes
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November 5th, 2020

Parts came fast and it what i order$300.00 job i did it for about $80.00. Thank you. You guys are on my list...

Thumbnail of user gabrielh125
California
1 review
0 helpful votes
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June 4th, 2021

The product was as advertised and arrived on time. It was easy to install and our 50 year-old antique oven is as good as new.

Thumbnail of user rodneyd59
Alabama
1 review
0 helpful votes
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October 12th, 2019

Easy to find, easy to order, exact match. Will use Fix. Com again. Cannot believe how easy it was to get the part I needed. Also has the exact brand.

Thumbnail of user gregq8
Indiana
1 review
0 helpful votes
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October 17th, 2020

Looked for a replacement thermal overload for days. Best price for product and shipping. Highly recommend!

Thumbnail of user steveh2125
Massachusetts
1 review
0 helpful votes
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July 29th, 2020

This was the only grill parts sight that had the part for my 9 year old Charbroil grill. Delivery was prompt. The part fit perfectly.

Thumbnail of user mariahn5
Tennessee
1 review
0 helpful votes
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February 2nd, 2020

The part fixed my problem and the day the part arrived I had a repair man at my home doing another job and he put the part on my drain pipe for me!

Thumbnail of user carolynf280
California
1 review
0 helpful votes
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August 23rd, 2021

I was able to find the replacement part with little effort due to the great website. The replacement arrived un damaged.

Thumbnail of user elizabethw2336
Texas
1 review
0 helpful votes
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July 4th, 2023

Fix.com makes my hectic life a little easier with timely auto-shipment and great customer service. I highly recommend this company.

Thumbnail of user mikeb1543
Oklahoma
1 review
0 helpful votes
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June 21st, 2020

Easy to pick correct part for my Kitchenaid dishwasher with nice blow up illustrations and fast delivery.

Thumbnail of user walterm347
South Carolina
1 review
0 helpful votes
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July 29th, 2021

I will buy from this company again, because, everything is very well described on their website, and, all of the parts that you might need are there.

Thumbnail of user derekd529
Alabama
1 review
0 helpful votes
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August 23rd, 2020

I've never had any problems at Fix. Knowledgeable, friendly, and has the part in stock. Fast shipping too.

Thumbnail of user jayh535
New Hampshire
1 review
0 helpful votes
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October 2nd, 2020

Decent product, fast shipping and pretty straight forward installation. The how to video was also helpful.

Thumbnail of user lewism93
Mississippi
1 review
0 helpful votes
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November 19th, 2019

I would not have been able to repair our Kitchen Aid 8 QT Mixer myself without Fix.com parts. Their diagrams are very nice and helpful.

Thumbnail of user larryc453
Texas
1 review
0 helpful votes
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January 13th, 2020

Great Illustrated parts breakdown sand videos belt price was fair and delivered quickly highly recommend this company

Thumbnail of user johnw2672
Pennsylvania
1 review
0 helpful votes
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April 23rd, 2020

Hard to find spanner wrench? Not for this outfit thanks again. Older tools no longer OEM supported can be found here.

Thumbnail of user michaelh4589
Oregon
1 review
0 helpful votes
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November 27th, 2021

Great experience--friendly, knowledgeable and extremely helpful--from order to delivery--went without a hitch

Thumbnail of user kenp307
Ohio
1 review
2 helpful votes
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May 22nd, 2020

My only review is that parts ordered were never received although they state it was shipped 3 weeks ago.

Thumbnail of user kathyh502
Virginia
1 review
0 helpful votes
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April 12th, 2020

Perfect replacement, I was afraid I wouldn't be able to find a replacement switch because of the age of my heater, but FIX had it! Works great!

Thumbnail of user joew501
Pennsylvania
1 review
0 helpful votes
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April 29th, 2020

Price of part was good, part was shipped promptly and is identical to OEM, video was helpful to explain, fix was easy.

Thumbnail of user lajosm1
Texas
1 review
0 helpful votes
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May 9th, 2020

Been buying original reports For Fix am very pleased and prices are great too will return to purchase
More items.

Thumbnail of user chuckt101
Ohio
1 review
2 helpful votes
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March 26th, 2022

I needed a hard to find light kit for my hunter ceiling fan and fix.com had it when hunter did not!

Thumbnail of user martit9
Oregon
1 review
0 helpful votes
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February 27th, 2022

Well the title of the review pretty much says it all. It was most welcome, simple to install, and got there quickly AND WHEN IT SAID IT WOULD.

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Jessica B.

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