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Fix

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Overview

Fix has a rating of 3.7 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part, and model number. Fix ranks 5th among Hardware Store sites.

  • Service
    59
  • Value
    64
  • Shipping
    67
  • Returns
    22
  • Quality
    62
Positive reviews (last 12 months): 53.8%
Positive
7
Neutral
– 0
Negative
6
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20
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How would you rate Fix?
Top Positive Review

“Arrives on schedule- Great Customer Service”

P Y.
7/7/24

I needed replacement filters for my refrigerator water dispenser. My local stores don't always have in stock. I called, and Fix.com supplied my water filter replacement within days. I am on an automatic replacement delivery. Couldn't be happier.

Top Critical Review

“STAY AWAY”

Randy R.
4/17/24

I ordered a glass shield for a propane heater. It was damaged in transit and never delivered. Emails and calls to fix.com were completely ignored. Refund or replacement request completely ignored. Support call line goes directly to recording 100% of the time. $35 lost. They are thieves.

Reviews (203)

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Reviews that mention popular keywords

part (53)
Thumbnail of user ervingw
Erving W.
Washington
1 review
0 helpful votes
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“Parts”
August 14th, 2023

Ordered part for my field mower. Everything was correct. I will order from Fix.com again.!

Helpful  (0)
Thank you
2 reviews are not recommended

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Company Representative

Thumbnail of user jessicab623
Jessica B.

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