FlexShopper

I bien with Flexshopper for more then 10 years at first no problem you order the product wean you receive it you start paying now you order and the first payment you take it out of your bank and now the app or the website is a mess they give you one price and it's another and customer service they don't even know what they're doing they don't even know what's going on and second when I don't no why I'm always owing them they put you like you never paid make you feel bad very bad thy change policies I don't know what's going on

I used them to get tires for my car. Was making payments on time because things were going good in my life. Got into a car accident, lost my car, lost my job, and I lost my apartment. Since that happened I'm currently staying with and alive to write this because of family helping me. I still have no transportation, it's just under a 6 hour walk one way to the nearest populated area to potentially get a minimum wage job if I'm lucky. Been putting in applications on indeed nearly everyday. Getting another car would open up many more job opportunities for me so I can actually pay towards debts and such that I have no way of paying right now. There's no public transportation where I'm at. Getting a car right now is my top priority. This company is a "kick em while they're down" type of business. If you can do business with another company, for the love of god do so. I'm fairly confident this business has ties with mafias from the way they threaten you. If it were legal for them to cause physical harm to you, I'm confident they would.

Please stay away from this company by all means. I have a suitcase of clothes and some personal hygiene items currently to my name, yet they're demanding a lump sum payment of over $2,000 within 30 days, otherwise they'll do everything in their power to destroy what little I have left to my existence. I have nothing to give right now, and I truly feel like they're trying to kill me off as legally as possible.

In my experience and opinion, this company values money over human life.

I have been with flex shopper for years now they took money out of my account and blocked my emails and chat on their page. Was told the money would be returned, but still waiting past the days they told me it would take. Stay away from these people.Lease #: 11ED00F8B27F
Lease Details
June 16,2024
Status: Completed
Ninja - Foodi 6-in-1 8-qt. 2-Basket Air Fryer with DualZone Technology & Air Fry, Roast, Broil, Bake, Reheat & Dehydrate - Dark Gray
Lease #: 5840CF2CAD7B
Lease Details
May 11,2024
Status: Completed
Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Blue

It's very quick a little on the high and I like the payments. It was good on payment amounts.

Once they noticed you visited the site the price continues to escalate over the amount of your spending limit always record conversation with these ppl because no one takes accountability.

I was tricked my a mechanic to sign up for a flexshopper account. I had to pay weekly and was $200 shy off paying it off. I asked the customer service rep for a ONE day extension since my payday was on Friday. They said no and now I'm getting threatening emails saying I owe $1800. They keep blowing up my phone harassing me with random numbers. This is by far the worst company I have ever experienced. I lost my job a year ago due to a disability and tried to tell them that hoping they would send it to collections and i can deal with it when mu spine heals. They were very rude to me and to this day continues to harass me. This company is beyond predatory. They trap you into loans they know you can't pay. Adjust amounts as they see fit. Call you daily from scammer numbers. And are just all together the worst greedy company ever. Heed my warning do not use this company.

This is the worst company ever I purchased an item and I was charged 1495 by the time flexshopper got my account the item ended up be 1673.54 and then they say their is nothing that they can do I paid taxes on the item at the store then flex shopper turns around and charges me taxes again on top of that the customer service is horrible please do not use them at all if you see them please run far away..

This company advertise 90 days same as cash. They take out less than the amount to pay off the item. After the 90 days they charge a 65 % interest rate on the original amount of the loan. They never contact you to tell you that you will be charged it that your short on the final pay off. For a $1400 purchase I have to pay an additional $2600. This is unacceptable lending practice and they should be placed in jail. They advertise in places like pawnshops and predatory lending is how they are in business.

I ordered a vacume from flexshopper.worst deal ever they keep debating your account even after u paid them off and keep saying u owe more than u actually do.customer service is a joke they do not help you straightened anything out.do not order from them I know I'll never do that agian.

I ordered a 3 bunk bunk bed from this company with payments to be automatically taken out. They take out the payments each week never on a certain day or date, whenever they decide to pull out the payment they do. Then they charge you late fees even though me the customer has automatic payments come out and has no control on when Flexshopper.com pulls my payments out. This company will not honor your contract, they try to make you pay for their mistakes. Stay away! And customer service does not help at all they try to make excuses for themselves and don't care about your contract! I would give a 0 star if I could.

Customer service rude. My credit is bad and my child needed a computer for college. I'm paying $71.00 a week for 52 weeks. $3600 for a $1600 computer. Have made 33 payments on time and called to ask if I could skip a payment over the holidays and put it on the end of lease. They said no and hung up. Sorry I ever got involved with them. Try Katapult if anyone is looking at bad credit alternatives. Will never recommend this company.

Flexshopper is a scam, they have felxwallet options then they tell you that you can order in their store only, how convenient and they are very untrusting lying all the time about this, if you have it available you're supposed to allow it. Then do away with that option all together if your not going to do what you say you will. Do away with the Flex Wallet option so people don't assume it's still a option then find out later it's not an option anymore, I think this is a law suit waiting to happen.

Beware your credit card info is not safe even after your payments are complete. Nov 26 2020 over a year after my final payment my credit card was charged twice. No email, no phone call or letter to alert of a problem. My account shows completed but once i contacted then 2 mysterious payments are now due. I caught them red handed. They are stealing plain and simple. Opened up a case with the better business bureau showing them the proof of completed purchase on the flexshopper website. SCUM OF THE EARTH!

Just finishing up my first year with Flexshopper. Finished paying off 2 of 3 items. Flexshopper has been with me thru changes in my payroll (weekly to bi-weekly) having my purse stolen (had to get a new checkbook and credit cards) and answered any and all questions when I have called. They are patient, knowledgeable and were there when I needed them. I would use Flexshopper again. Thanks guys

I got a response from them on trust pilot. I didn't order through personal shopper so I don't understand why they're telling me this. Also, the total price for my order is different than what I'm being charged. Why was my stuff placed through amazon and not best buy? Why say you can get it and pick it up where you want if that is not the case? Is my account going to be credited for the price difference?

So I called to skip a payment and pay it another time. The lady I was talking to was nothing but rude and hung up my call not once but twice really classes I tell ya never buy from this place it's a joke just save the money and get it the right way becuz ur paying way to much for some stuff anyways criminal but don't take it from look at more recent posts.

I ordered tires through Tire Agent, financed through Flex Shopper. I ended up sending them back because they were the wrong size. Tire Agent was great by staying in contact with me about the refund. Flex Shopper was horrible. Never issued me a refund and after spending months trying to get an answer, each time they had no idea what I was talking about and were very rude saying my account was past due. Every single agent I spoke to did not understand that I returned the tires and Tire Agent sent a refund. It was horrible and they just kept taking payments out. Never again will I use them

My orders would get cancelled. I had no idea why. They sent a message that looked like spam that said to reply and attach a bunch of personal info to verify it was me. NO security for my information, and when I contacted an agent she/he was rude. Against my better judgement I sent all the information and now they say it has not been received and I need to speak to management by phone.

I've had a really bad experience with this website, you can't get through to stuff that should be easy to get too, you don't get any freedom of your account at all. I cancelled an order and they continued to bill me for it. Calling them now and the lady obviously doesn't know what she's doing so she sent me to customer service. Been on hold for 30 mins now.

I've stayed on hold for 58 minutes to speak to a Supervisor that never came on the phone. They won't work with customers during this Pandemic & Tuff times people are facing. If you don't payoff the payoff amount due by the 90 day's you will be paying twice or triple the amount of the item purchased! It seems like they all have the same attitude!

I have been using Flexshopper for several years. I love MOST of their products. But their billing system is very screwy. I have auto pay and all of the sudden it stopped. They claim it was all up to date, but in reality, my account became passed due. They do not always honor their "second week free" either.

Buy their products, but only if you plan on using the 90 days same as cash method.

Flex shopper is great when you are in a bind and need tires brakes ETC, It's easy and works great... However, make sure you read the contract carefully, there are 13 payments in the 90 days same as the cash weekly option and the balance will equal out to be more than your 90 days not by much but never the less more, it's not right they take extra money when it's not owed. Like I said not much in my case 19.05 but that's lunch for my kid at school for a week.

I had gotten laid off from my job, so I called in to make arrangements to still pay my bill.
I was blessed with the awesome customer service representative Cynthia! She provided me with the best options without putting a financial strain on me!
Representatives like Cynthia makes this transition a lot easier!