FlexShopper

I WOULD DEFINITELY NOT RECOMMEND THIS COMPANY TO ANYONE

IN MY CASE THEY ARE STILL TELLING MY BALANCE IS THE SAME AFTER THEY TAKING MONEY OUT OF MY ACCOUNT

I GOT A REFURBISHED IPAD, AND I NO LONGER NEED IT because my school online classes are a lot easier to do on a laptop. The ipad won't allow me to check my homework and grades. So I called the first time about 5 weeks ago, and I HAVE CALLED 4 TIMES AFTER THE FIRST TIME. CONSISTING OF ONCE A WEEK SINCE THE INITIAL CALL! YES I said I have called 5 times and every single time I have been told that they will email me with return instructions in 24-48 hours. ONLY THEY NEVER HAVE EMAILED ME THE RETURN INSTRUCTIONS. SO I AM NOT HAPPY AND WOULDN'T SUGGEST FLEX SHOPPER TO ANYONE. They say the calls are recorded so I know they can go back and check but this is the worst experience I have ever had with a pay monthly/or weekly company.

I just ordered 2 things from them. I noticed that people are complaining about the fact that they are paying more for the stuff than what it would cost outright. Well Duh! Unless you have a hard time reading, it gives you a breakdown of how much you are going to be paying before you check out. Stop complaining about something that they tell you about and visually display in letters, number's, and punctuation marks, right there in front of you to read, even before you click through place order button. Dont click "place order" and then b!@%h about the price and write a bad review based on your decision to purchase the d@#n product knowing "profanity" well what the total cost is going to be before you even order it. I'm giving them a 5 just for having to put up with the
"captain obvious has got nothing better to do than complain about something" comments. I don't think that they have a black ops team out there that goes around breaking down doors and forcing people to click place order or else..

Last year we shopping all gif in flexsopper site what is a amazing help this year is a little impossible because I don't know for what reason with Im not be aset the credit check we finish pay and time last year I'm a little sad because they don't recognize and no matter what I give it fire star because they deserve still love

I called to pay off on the 90 days same as cash one day late, but they still honored it. I spoke with Greg and he was very kind and considerate. I will definitely be using flex shopper in the future.

When I reached out to Flex shopper my contact person was Anthony. Not only was he professional, but very knowledgeable of the products. He was extremely helpful.
Ms. Wise

I have a 712 fico score and a good income and they denied me. Laughable. I'd love to know what their requirements are for approval. Seems a bit excessive.

Flex shopper is always friendly & they always help me with my account questions. I've been a member since 2016 and have never had a negative experience with them.

I talked to Val supervisor at FlexShopper and because of financial hardship caused by the disproportionate allocation of funds and because I am semi-retired where every 4th Wednesday of the month I receive my retirement with the secondary source of income received is every other month; the inconsistency in receiving monies has caused a situation that is beyond my control; both sources of money are inconsistent when received causing issues of falling behind on payments.

Therefore I am behind on the partial payment of $196. Val gave me flexibility in just making the agreed monthly payment of $235 with the partial payment of $196 rendered in the following month since the primary income source is less than the secondary income source of which she said was ok to do -- because they are of course a Flexible Shopper service -- the name says it all.

She provided me sterling service and 5 stars is the result of our mutual discussion. Once the partial is caught up monthly payments rendered will be monthly for $235 as agree this day 23 of September 2020.

DO NOT I repeat DO NOT do any business with these people. They deserve NEGATIVE stars. You end up paying double the price of the merchandise. They will repeatedly debit your account even when I called and asked for the information to be removed they still caused ACH return fees on the account. Then the customer service reps they have working as managers are just as incompetent as the employees. No actual answers are given they just repeat the same things using different words. STEER FAR FAR AWAY!

I used to love Flexshopper but they are horrible now. They have become extremely slow placing orders so never expect to get sale prices. They will blame every other possible source besides themselves. Will deny orders saying not included categories but doesn't make sense because it falls in the categories or on their site! Horrible customer service. You talk to more then 1 customer service rep and everyone gives different stories and never any are true reasons. Automated responses just to get you off the phone. Watch your bank account because they will run multiple of the same payment (once was over $1000 for me!) I had to fight them to get them to even pay attention and look at my account because they kept making up stupid excuses, blaming my bank etc. will call saying a payment didn't clear and it always is an error on their end. Tell them not to use certain payments and use a new source given and almost every time they will not listen! Sooooooo many issues with them and I definitely don't recommend. They really need to revamp their personal order process time (can take many days to get complete) and need to redo their customer service process and employees.

I've used Flexshopper for 2 years now having made several purchases through them. I'd have to say it's pretty easy to deal with them. Customer service is only a phone call away and I find most of the reps are easy to speak with and deal with. It's probably the least painful lease-to-own company ever. If they have the item you want, great. If not, they have an app you can use to take a picture of the item you want and, if they work with that store, they might be able to help lease it to you. Not bad. Plus, now if the item you want is through Best Buy, you can ship it to your local Best Buy store and just pick it up.

As far as people complaining about the prices, most lease-to-own places will charge you double the price if you pay it out over the entire contract. Flexshopper gives you 90 days to pay off the original price without having to pay the extra lease fees. Really, that's how it should be done. I know people will talk about their "praying on unsuspecting customers" but that's not what they're doing. Everything is done up front. Before you check out you're presented with the terms of the lease. If you don't like the terms, don't lease the merchandise.

Honestly, leasing to own is never going to be the best way to get things, but it can, in a pinch, be a great help. Just make sure, as I said, you can pay it off before the 90 days are up so you don't wind up paying twice as much!

I Ordered From Flexshopper And Am Absolutely Thrilled With The Supervisor There His Name Is Albert. When I Accidentally Put Down The Wrong Address For Delivery And Panicked Albert Made Everything Right. He Even Contacted Me Multiple Times To Make Sure That It Was Changed And Then To Follow Up To Make Sure I Did In Fact Recieve It. I Am Now Enjoying My Products And Am So Happy With Flexshopper. Joyce Also Was A Great Help! I Will Definitely Be Using This Company Again. Thrilled!

It has been our pleasure to do business with this company - the transaction has been fair & honest so as a result I would quickly recommend them to anyone having such a need

I actually considered Uninstalling and deleting my account regardless of the good deals you can actually get on the platform. The verification and anything you do after the initial application is quite a mess. Had to call customer service and have them explain the different services they offered to me and how they actually worked because their FAQ section is useless. The asking grace for this company was Ivan. The fifth representative I called. Not only was he knowledgeable and friendly he actually confirmed several times that everything was the way it should be. If they over fix their platform and do full Android integration, not that hard plenty of companies will do this for you for so cheap, and get rid of some software bugs the average person would use this service for their primary means of shopping for big ticket items, not just whims. To reiterate, the one person changed my review from an account deletion to full on happy. Thank you. Also he was the only one to offer a survey email, and for good reason.

I love their service. It was excellent. Joyce was so patient and helpful. My order was abit challenging but she help me step by step to get through the process. Thanks a million.

That's a joke I make 3,200 a month and you won't let me get a damn 200 dollar coffee machine. What else can it be. Well you can take your little company and shove it.

Last January I bought 2 65" Vizio TVs and 2 Xbox's. Well still making payments. Both TVs and 1 box does not work. So on a $2500 RTO (rent to own) or lease I've paid $5800 in the end. Tried calling customer service and good luck. They could not understand me so guessing their CS is a 3rd party not from the USA. All I wanted was to return the TVs so I can have something to watch. Problem is shipping back on a box I don't have for 65" TVs is not easy. I knew right away it was bad business when an unmarked box truck 3rd party delivered it. All I am saying is do not buy electronics from them. So for $5800 spent all I have to show is 1 older Xbox. I'll never use their service again. Please read reviews before you buy from these leasing companies. Sadly I still need a TV. They also will overdraft your account even if you call, ask, and get approved to hold a week on payment. So if you want a weekly nightmare flexshopper is the place. It's not about the money. It's about the defective products.

Here is what I went through with these people,
Computer Warranties, are not even a subject as they claim the computers are Brand New and the Monitors are Refurbished, as far as Registering your device you click on the Registration window and your information, is Automatically placed, after putting in your personnel information you click register device, the damn thing with not register, says the number input does not match their records even if you put them in manually, My opinion is that this company is a fly by the night outfit, with Technicians that do not know what they are doing, I suggest you all go somewhere, Stop Auto revolve so they cannot charge you for junk products I have read many reviews, it is sad this company is living a lie, I challenge them all, and I will file a complaint to the Better Business Bureau. Becareful of Scams, these people are damn good at getting your money, and leave you with Junk..

I actually found delivery fast. Payments are reasonable. ( just too much for my low income). The terms are for a year which seems reasonable. So far no complaints

I don't necessarily recommend any rent-to-own businesses, but I gotta say their customer service is great. Edric helped me out loads as well as many others.

So I ordered multiple items 2 portable speaks a Tv and a Vacuum

I received my bigger portable speaker that had the tracking number of my TV

SOMEONE MISTAKENLY PLACED THE TRACKING NUMBER FOR MY TV

THE PACKAGE THAT WAS DELIVERED WEIGHS 3 pounds I have called flex shopper a million times with still no resolve

I have a picture of the package and tracking
Flex shopper is trying to rip a good consumer off no one has responded to me for a month now

Thought it would be a good idea to get a couple of tvs to finish off my game room. I cam across Flexshopper while searching for options, thought it was a good idea. The prices were a little inflated but not to bad as to turn me away. Went through the sign up process, ran into a few issues soni had to call in. Got on the phone with someone really quick, but the lady was kind of rude. Told her my issues and all she wanted me to do was clear my browser history. Thought that was really weird so I didnt do it, but I told her I did. After that she just told me to wait for an email and hung.

Waited nothing happen. Called again and got a really nice woman who helped me out and got me up and running. Then I went shopping!

Found two tvs I wanted and added them into my cart. The total for both was a little under $600 with a monthly of $25. I was ok with that and was about to check out. I always look and the fine print and came across this (see pictures below).
They wanted an additional $800 for rental fees!
That's madness. After that called back had them remove my profile and delete all of my info.

Just going to go to the store and buy what I need!