FlexShopper

I had a $10 balance after a year of payments Flexshopper took my normal payment of $40 to pay it off they are thieves and take advantage of people with a financial hardship do everything you can not to have to use this company!

In a bind and desperate for tires and brakes, I let NTB convince me to use this service. The total purchase price was only $1455. 78 ended up costing me $3250 and I exercised the early payment option, only "leasing" the equipment for 25 weeks. The terms are difficult to understand and customer service is not helpful in explaining the early payoff during the initial process. Unless you have no other alternative, you should avoid this financing option.

I had a bill of 500.00... I kind of let my payments go and just ignored it for a while... after checking my bank account... flex shopper took over 2500. 00 for my 500.00 bill! And the day I called in to ask for my money back the woman on the other line says " oh congrats your loan was just paid off TODAY!" Yeah bull$#*!! She refused to give me my money back stating i had outstanding fees... F**K THIS COMPANY

I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. It let me have what i wanted earlier and for a fair price. Their customer service was awesome and im mad grateful they exist.

Cynthia was the nicest person to deal with! She was so helpful and got my account squared away quickly! Very happy to have dealt with her. Thankful to be dealing with a great company that employs lovely people! Thank you!

Hell no I may buy more consoles instead getting cheap out with a contract paying more than what the price of the console say in the description it isnt worth save up your money and go buy new one straight up lol.

Called customer service to let them know I never received my order that it said delivered but was not left at my address. Lady informed me that it was left at my door. I told her again no it was not. She keep saying it was delivered but as of today I still have not seen it. Instead of arguing with her I finally just said forget I will find out what happened. In the mean time I get calls everyday about my payment. Not going to pay for something that was not delivered or stolen from my door steps. They should have required signature upon arrival.

I ordered a King Size Mattress from Walmart.com and received a box of chains instead. I called flex shopper and they jumped right on it and started investigating the matter. My rep's name was Linda and she was so helpful. I have bought several items and never had this problem. Even though my item didnt come, my customer service with flex shopper was great.

This company is a joke between there computer systems not working properly poor customer service and there own employees are miserable because they are mistreated by the higher up. Not to mention they have off shore employees not located in the US that have no idea what there doing making matters worse. Beware of your worse experience when lease to owning with this company.

Do not believe anything you see on this website. I purchased tires for my vehicle through FlexShopper and despite making my payments within 3 months to avoid interest, this company charged me $115 on top of my original payment as a "sales tax". Absolutely rediculous. If you use this company please take heed and read the entire terms and conditions document or they will rip you off.

Everyone is rude and they have no experience on how to deal with customers. I dislike them very much and will not use their service EVER AGAIN. They are not upfront about their policies. Stay away if possible!

Melissa and her supervisor Albert were amazing! They were able to offer me a quick resolution for my issue and were very sweet during the process. I'm definitely going to refer people the flex shopper based off of their speedy assistance and professionalism! I wish all customer service reps were as kind Melissa and all supervisors could provide assistance like Albert!

I really appreciated the help Flex Shopper provided me! I really needed some tires to get to and from work. They came through big time! Thanks Flex Shopper you saved my life!
Also shout out to Cynthia for providing such excellent customer service!

I worked with Cynthia on a billing issue, on a rough day. She was so friendly and fast and very helpful. Her professionalism was refreshing in these difficult times. Well done i'd totally recommend flex!

I had an issue with my address needing to be changed I had such a great experience with the representative she was very professional funny and nice that means so much when your have an issue that seems unresolvable she was patient and changed my address and help me to have my products placed on hold for pickup. This is what great customer service is all about. I didn't get her name but thank you soo much I sold my bed so I'm waiting on my bedding and so she took an already stressful situation and just neutralized. Thank you Flex Shopper for representatives such as her..

I would like to thank the young lady, all bit her new to the job was absolutely paramount in helping me solve my issue today, and to thank the manager/supervisor who aided her in making things right. Thanks Flex Shopper team, your faithful customer, William Malloy

I am so disappointed in this company. I wanted to explore the early pay off option but because I was a two days past the 90 days I was told I could not. Wow! Is the only thing I can say. They were not even trying to work with me what so ever. 2 days late wow losing a client is less important than being two days late! I recommended this company to many people, co workers, patients, and family included. I wanted to do the early pay off so I can continue to purchase more things and still stay within my budget. I get the rules but losing a client for something so minimal like this is ridiculous and not a great strategy for client satisfaction or advertising. I am going to everyone I know and telling them about this ridiculous situation and advice against them. I am a clinical supervisor for a behavioral health clinic with 800 individuals here in Lancaster, PA. They just lose a valuable client!

Sometimes you don't have the cash to drop out full price and may have to make payments. This was very convenient for me I will be using them for all my purchases going forward. Plus they have 90 day same as cash, which is helpful. I'm very big on reviews and sometimes you just have to experience things for yourself.

We bought a bed frame, and first they marked on their website it was delivered, we never got it.so my wife called they told her it would be approximately May when we would receive it, being it March we didn't want to wait that long to get a bed so my wife canceled the order. 2 weeks later they brought out our cancelled order, to our surprise.we purchased a bed from a different store and definitely didn't need a second bed. Now they are wanting us to pay a $160 shipping fee before they'll come and get it.

Will Smith (not rapper/actor) has talent for sure and Todd is the epitome of Great Service. They go above and beyond and very attentive to their clients. They deserves a very special recognition and/or award plaque from corporate. I know, I witnessed countless while I was in the shop for a few hours while my vehicle was being serviced. This is no lip service. I plan to come back for more service in the future.

I wanted to know how much my payment balance was and when my end date to pay it expired and the rep was so helpful. I was having a bad morning but he made me laugh with his humorous disposition. I never have issues with flex shopper Everytime I call they are so kind and willing to help. I love this company

I had an account with them and when I lost my job I was unable to pay. They took $1100 out of my tax return and we were supposedly squared up. Flash forward 4 years later. They send someone to my parents house and threaten to have me arrested for failure to pay a debt which was already paid. They had no proof and four years later neither did I. So i kept paying again until it was paid off. Flash forward two years later ironically right the middle of a national pandemic. They called me and all of my children threatening to take me to court for breech of contract and have continued to accrue fees and interest for the past two years for another $1400! Unbelievable the lengths these people will go to. I have contacted an attorney as this is complete garbage and fraud!

This is the most sneaky and conniving company I have worked with. I called in july to pay on my account. Paid all but $200 was told my customer service I was done with my contract in July. It's now October I'm still paying on it. Customer service lied about my end contract date. If I knew my price would triple after July I would have paid off in may instead of letting payments continue. I called customer service and told I'm the liar. This company is full of crooks. STAY AWAY! Do not deal with them. Use any other company.