Flipkart

I got a delivery of Puma shoes without any tag on it. I objected while getting the delivery but delivery person gave it to me insisting that tag is not an issue. Now when I am having issue with the fit of shoes and I want to return them back, Flipkart is rejecting my return request. Customer care agents are not able to handle this matter. Sometimes they are raising return request under fit issue and sometimes under multiple issues and sometimes under MRP tag missing issue and everytime seller is rejecting my return request. This process is going on since last 7 days. Now my return window is going to close in 3 days. I am seriously planning to moving to consumer court, not only because of these shoes but the amount of mental harrasment I had to face due to this issue. I wanted to give these shoes to my servant on this Diwali but you people ruined it.

Hi I'm yadav i recently Oder shoes on 21.07.24 and it's delivered date is 28.07.24.and i already pay money to Flipkart for same.but till Today on 02.08.24 i didn't get my parcel already I call multiple time to Flipkart executive manager for my issue but they help less and worrist beviour.and that I get call from Flipkart agent and they told me sir due to same logistics error we are unable to deliver this percel to you and you have to cancel this items from your end and reorder the same.if I cancel and reorder this than again I have to wait long for this items.so it is my request to Flipkart plz respect your customer and delivery the parcel on priority basis...but they deney for all that's why I am unhappy with Flipkart service

1.i have been more then 10 years using Flipkart Flipkart.
Sorry to say this is recent incidents.
1.brought rice_Sona masuri with high price.while cooking very next day could see warm on this.
2.Brought trademill.Pic was different when I got real product.Leg space very less.I wanted to refund.They changed immediately return policy stating replacement can do.
3.They show one price product and when you click link product rate is different.
4.Product quality is worst and return policy is again night mare.you have to rethink before but any product from Flipkart.
Customer care don't bother about customer.Difficult to connect them some time and your issue will never fixed.
Simply they say we can't help vendor don't accept returns.
Flipkart is no more trust worthy now.
Products you order some time miss 1 or 2

I have been a ipkart customer ever since its inception.I have spent literally lakhs of rupees on yhis platform.But of late, its service is very poor.Now I have an issue with the Pay Later option.I use this option just for convenience, since I dont have to pay with a card ever time.Actually, I paid the sum of Rs.9000 odd which was due on May 5th on April 16th itself.Yet my Pay Later account was suddenly deactivated and I could not pay the remaining sum of rs.4000 odd when the bill was generated.I was able to get the payment link after much struggle. Yet my Pay Later account is still not active.Cc says it will take 30 days and their banking partner has to do it.I feel insulted that in spite of my advance and prompt payments a loysl customer is treated like this. There is no option for approaching yhe Flipkart authorities.

I am a flipkart customer for 5 years now but its service is very very bad now you people are just feel nut to support it amazon is always the best,I have come across many scams, even the main customer is not valued, the questioner is not valued, this business is only going to be planted. Just make more noise and so you people Wake up people, what will happen if you buy from a company that does not value people's rights and grievances

Flipkart doesn't care about it's customers, it doesn't publish any honest review, blocked them, see e.g. of my review blocked for Amazfit GTS 2e smart watch "I got this product at a good discount 3400, next day I saw price drop to 2400, big disappointment. The other issue is i didn't notice there was no return policy it's only replacement, it looks like the product is very old and the battery life is very poor, didn't even last one day with all the features turned onlast one day with all the features turned on. With only sleep tracking turned on during 1 night, battery dropped by 30%, so overall not happy as I wanted good battery life"

Purchased a Treadmill costing *******/- But it became non functional during warranty. Neither Flipcart not the brand Reach did anything so far. One month had passed after reporting the problem.

Flipkart was very good earlier.

But now a days it is giving very poor services & taking 4-5 extra days to deliver your product than the given timeline.

I personally recommend people, dont buy from flipkart, please use Amazon instead.

One of the worst online site in India delivery boys are completely fraud even you give ur real address they would not come, if you tell them to come my address they won't come earlier they ask for the OTP. I ordered 4 Bluetooth headphones from my friend's flipkart app and paid online of Rs 7100 but they didn't give a single one and they delayed 4 to 5 day in bihar finally I cancelled 1 amongst 4 now delivery boys is telling maybe he is not sure that he would deliver the product tomorrow or not. That was for gift to someone I personally recommend don't trust this flipkart anymore even though I will never purchase anything from this website in my entire future. $#*! you flipkart.

Worst service from loggestic in Bangalore specially grocery.
Please don't order grocery in Bangalore specially Marathahalli location loggestic partner is very very giving bad quality product even delivery boy is also not professional don't even know how to behave and talk...

Pls don't use Flipkart. You can go for other sites.

Delivery partners are too worst and heartless especially in terms of return or replacement. I ordered a product as an exchange.but without delivering it to me,it has been updated as delivered...tried contacting the person so many times.no use...

I wish there could have an option of giving 0 as review but unfortunately we don't have. They took my money stating that they will deliver in time. But no delivery done in time, then they asked to provide them with 3 more days and it will be resolved yet no response post 3 days and now they are just keep updating time but no answer and resolution. These e commerce sites are getting into the nerves now a days. Not only this, they update false tracking as well. Pathetic service. I swear not to purchase anything from Flipkart anymore. Once my money is back.I am gonna delete my account from Flipkart.not worth trusting.

2 days back I ordered few products from grocery but 4 products were missing including the free pkt of sugar I get when I order for more than 800 Rs.For the sugar they charge only 1 ₹.when I noticed 3 items plus the sugar is missing I complained about it they just refunded me 1₹ and refused to give the refund of 3 products. Again I called & complained about it...this is the 2 nd time it's happening. I will file a complaint at consumer court if they refuse to refund.

Hi very bad experience ordered almost more then 10 items sandals wrong colour 3 times lady lingerie completed different to item order 3times half the item not arriving changing delivery times also rude delivery drivers especially when you pay cash and your returns being accepted they give you gift voucher to spend within 12 months you can't pay cash and use gift voucher together it just very poorly run company

On return request no one came to pick the parcel until return policy in days once the period is over everything runs smoothly. They are cheating customers, very bad experience about the recent purchase of car vacuum cleaner, I never going to buy anything from flipkart

Was sent a completely different item, customer care keeps delaying, system isn't updated and they keep putting me on hold. Horrific experience. I shop a lot online but no shopping portal has been this unorganised.

Bought one asus laptop with ******* but received a damaged product. Now they are not replacing it. Never ever trust them. Says something and does another thing. Customer care is pathetic. Amazon is far better than them.

Flipkart has the worst customer support. They will just support you in telling what is already there in your app. No value addition. My 2 products went missed by logistics partner but Flipkart did not provide any remedy.

We have ordered laptop, which was promised to be delivered in 7 days. But it did not reached after 16 days. No intimation, no communication. No place to contact/ connect. No responsibility, cancellation by supplier directly, money refund still delayed. Everything outdated in this times. Now I don't wonder why Flipkart is lagging behind and am sure heading to end

If there is an option to give negative stars please tell me. Sharing personal experience - Wheat flour was delivered after 17 days of order and that too in a carton which had flour coming out of it. Highly recommend not to use Flipkart services even if for free! Rest is your choice.

I was harassed by flipkart for more than 25 days regarding my furniture warranty policy. They denied to help and threw my valuable time in garbage. I'm along run customer and using flipkart since decade. Customer care executives are very ill informed. They have auto generated some msg which will come after every conversation which r useless. And every time there will be a msg that issue got resolved which is completely untrue. I'm fed up with flipkart service. I will recommend everyone pls don't trust flipkart on such costly things.

Horrible experience from Flipkart, it's like they stole my money and sent faulty product. It's a 65" TV which we bought.and when we raise the complain of screen issue within time limit, no resolution provided. And updated resolved complain status without our knowledge. Such a bad and pathetic inhuman act.

There is no option to give less than this. Very cheep and creep company, I haven't received any response from them since last 6 days. I don't know how irresponsible they are. They were not able to fulfill customer orders? I ordered 6 items from 17 days ago, and promised date was 17, but still those items are there hub and they did not acknowledge that mistake and also did not give delivery.