Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 741st among Marketplace sites.
I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.
Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.
They don't give return amount to sellers they are robbers so how the saler will purchase products for resale on flipcart i would like to suggest every saler please don't sale your products on flipcart and the days are not far one day flipcart company will be closed like snapdeal
Amazon is the best website in every terms
I got hp laptop from flipcart dead,display damage and no power adaptor sent by flipcart.
Last 23 days waiting to get return and refund,
Flipcart customer service also helpless.
Flipcart seller and hp are cheating and looting public by selling dead products.
Pl not to buy electronic laptops flipcsrt.
That are doing proud busuibess
Tip for consumers:
No
Products used:
Hp laptop
Product delivery is very delay. I ordered the product on July 25th and today is August 2nd. I have not received the product yet. They said it would be on July 30 but today they say it will be on August 5
I made an order of Rs. ******* on 9-Oct which was delivered by 13-Oct status but till 26th-Oct I have no status of my order. Flipkart has different- different lie excuses but not a single excuse comes True. Ekast is the courier partner of Flipkart then why are you giving me false excuses? Just for the purpose of fraud.
Flipkart showing different status of my order, Ekart showing different status, flipkart telephone operator telling different and useless backed team telling different status... This is really very big puzzle for me that what is TRUE or all are lie...
Flipkart will always remain crap, they deliver crap and charge us for their so called exclusive products which are always worst.
When we write to them or complain, they send a person for formalities but that's really useless, i have purchased around 7 phones from flipkart but this company always delivers crap, should never buy anything from them as they never listen to customer.
This is only why, we like amazn, they always hear us, when we not like products, they take them back, but this fkart is really worst.
Your representatives never hear to customer just give scripted replies always and most disgusting thing is, they are allowing fake listings which is actually a theft with customer, issues are being repeated and never being take care of, how can they deliver crap when we are paying for a phone.
Never purchase anything from them, flikart is a Burglar
Service is very poor.
And not recommend any Customer buy to flipkart.
And flipkart delivery parteners is very rude and not supported.
Delivery boys ask me this is my no and my name please raised Complain
Delivery Boy - Saurav Singh
Mob No-******* *******
Tip for consumers:
Used products not sale because customer is very unsatisfied.
Products used:
Boat Airdopes 131
Flipkart is Unprofessional service provider. Never delivers
The product on time and the tracking system show totally
Wrong and false location. The customer representatives are
Totally clueless and do not have any idea about where your
Product is. If you just want to spend your money and do
Not want the product delivered for a very very long time and
Searching for someone who is extremely and
Do not have any idea about how to deliver the product, do not
Value the customer at all, delivers the product faster to non
Plus members instead of plus members and how to track the
Product flipkart is the place to buy it from
I order Flipkart customer care number O838,8O8,7424... using the app for the first time. At the time of registering on the app I received an email that I would get a flat 300 discount on my first purchase. I understand that I should get the discount by default on my first purchase. I placed the order, but did not get the discount. Now the they are saying I was supposed to claim the discount by
Tip for consumers:
Brother
Products used:
Shoes
Guys, You can buys from anywhere but don't buy from flipkart. If you want to deal with grocery you will will do big mistake. They show you big benefit but you don't get nothing. Flipkart services like meesho services same.
Products used:
Grocery
Hitachi 1 Ton 5 Star Window AC - White (RAW511KUD, Copper Condenser)
I had ordered Hitachi 1 ton a. C. on 12th April and it was delivered on 13th. I got it installed yesterday22.04.2019 but the fan was not working properly. I registered a complaint in this regard. Today(24/04/2019) the engineer came and he opened the a. C. but the problem still remains
He has also suggest that the a. C. should be replaced. Hitachi Engineer Job sheet Attach visited on 24/04/2019
Faisal
I have ordered Asus laptop from flipkart and believe the customer service is worst and really disappointing, the package was supposed to deliver on 11th of August and from that day until yesterday there wasn't any appropriate response, hence, I cancel the order.
I came to know that the package was lying near to my location and I don't understand why they couldn't deliver me the package,. Whenever I spoke with customer service agent they reply me wait for some more time.
I have ordered a wardrobe of hometown from Flipkart and it never delivered to my house nor any Flipkart customer support helps me.
They don't call and send message tried reaching you and i have requested almost 10 times from every possible where and since last 10 days no one has contacted me for this issue.
Flipkart has scammed me for 17k inr and i have reported to police too.
Tip for consumers:
Flipkart is pure scam
Products used:
Hometown wardrobe
I have ordered some products from kids toys section... each and every products are costly (atleast more than 2.3k)... they sent all the damaged items and now they don't even want to take it back don't even give me the refund or the replacement though... harrassed me alot...
Sir I just placed some similar order of grocery from flipkart on 23rd july, I didn't received two products lifebuoy and boroplush soap, confirmed with delivery boy at 9 pm, he said, morning will give me another boy, I still haven't received two products, so you tell why you didn't deliver all at once. Why did you go and order third party, either your delivery boy is a thief. Otherwise your distributor is a thief.
Tip for consumers:
Y
Products used:
Poor
If we talk about description explaining everything on the bases explaition prepare a mind set for buying it. After delivery look fake commitement and expected date too longer as describing. Regular user since 2012 but now that situtation happeing almost every time. Be aware and need some guidance to policy you need to make before selling product for the dealers
Products used:
in electronic product no refund that only exchange it everytime . I saw a fake commitment on Ro water purifier not working after 15 days .
Sells defective products and makes customer go to service center to fix it even after it wont work on the delivery day useless af don't buy a single item from them
Products used:
computer parts
It is regarding my ongoing experience with flipcart buy a faulty Whirlpool refrigerator ( wire lengh too short and old dull piece).
I am trying to return the product and get refund from flipcart. Initially they approved it and gave a date of pickup(in around 10 days) and suddenly they cancelled my return request and I was not informed also. I call their customer care, they could not give justification how and why it was cancelled. So I put return request again through app. Again I got message, it will be picked up in next 10 days... This way they are avoiding and delaying my refund. I want to teach lesson to flipcart so this company will not dare to cheat we customers with our hard earned money. I will fight for this. Also I request all to not buy any product from flipcart for next 2 yrs so that they will understand the customer power. Our family will ban flipcart for atleast next two years and will not buy any product from them.
Tip for consumers:
Be aware that flipcart trys hard to not give you refund and will not process your product return request easily. Fight till the end
Products used:
Whirlpool refrigerator
This is the worst online experience that I had while buying the product, the issue is not with the seller or the product, my issue is with flipkart and the hollow promises they provide, they are totally inconsiderate of what and when people need something, from 3 days my product is sitting in gaya and on the final day of dilivery after many call, they assure me that my product will be dilivered to me and they automatically extend it by two days for dilivery siting logistics reasons. As God as my witness I won't be using this site for buying any product because it cost me my job interview.
I have ordered laptop battery from Flipkart and delivered, but the battery was not working. The consignment came along with 10 days replacement warranty mentioning "Raga-IT" as a service provider and mentioned to contact them on mail to "raga IT" which I deed. Then they replied to call Flipkart for details.
When I called customer care of flipkart, they kept me on hold for 45 min and disconnected. When second time I called they told this is 11th day we can not give warranty.
I have given the replacement issue on 10th day and they internally not able to sort out the issue.
Flipkart is worst company and suggest not to buy anything from them. They are cheater and only cheats.
They never take care of any of issues of customers
Flipkart Cheater... cheater. Cheater.
Anyhow I am sending them advocate notice for this and will recover all the money with all fees from such cheater company.
20 days back tv delivered to my home from still not came for installation of technician
This is very dangerous cheating company
Iam called 100s of time to customers care there no response 0 also
Very dangerous horrible terrible company of flipkart
Still not came for installation finally iam file case now in consumer help center
Don't buy anything from Flipkart nie. It used to be great for online purchase. Of late the service is horrible.
Last week we ordered a Motorola phone on sale at 13:00PM. Delivery was shown on 29th. As per tracking details it had reached the delivery node on 28th. But they didn't deliver on 29th. The status updated in their website to deliver on 30th and that status continued till 1st August. Now they say shipment is cancelled.
Guys I ordered iPhone 14 from Flipkart on big billion sale and after a day I start noticing that my iPhone is giving random switch off and I tried to contact service centre and then informed me about that my iPhone is having hardware issue.but after so much of hustle bustle I came at the end not Flipkart service centre nor iPhone service centre helped me after so many things and at last I gave my iPhone for repaired so …. Never buy online especially from flipkart( not expecting this from such reputative company) rather then buying from these kind. Of stores even in days of warranty they are unable to replace my damage iphone I personally suggest pls buy from local stores or from Apple Store
Worst services provided by the flipkart... product are very bad and customer service manager's are more then that... no policy... no system... nothing just using their brand name...
Bought a TV worth 23k, received faulty unit I initiated request for replacement and waited around 15 days but no clue, even Flipkart was helpless to give me a date of product replacement. Finally had to cancel the order now I am waiting for my refund that only GOD knows if I will get or not.
Tip for consumers:
Dont waste your time and money here, I would recommend to boycott Flipkart. Or If you want to pass the time over phone and you like to hear illogical stuff when you genuinely ask for update and ofcourse you enjoy blocking your money thn Flipkart is for you.
Products used:
Tv
Flipkart Team, From last month I am following up with flipkart regarding my account is not able to signin, But till now no action was taken. Please try to resolve my issue asap. I didnt do any mistake why I am not able to login into my account in flipkart.
Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...
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