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Flipkart

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Overview

Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 751st among Marketplace sites.

  • Service
    401
  • Value
    384
  • Shipping
    380
  • Returns
    369
  • Quality
    364
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
38
489
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How would you rate Flipkart?
Top Positive Review

“My experience with flipkart”

jagwinder s.
9/5/22

I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.

Top Critical Review

“Bad experience in BBD SALE”

Mukesh G.
10/3/24

Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.

Reviews (991)

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Reviews that mention popular keywords

customer care (188) customer service (104) customer support (65)
Thumbnail of user sachink89
1 review
0 helpful votes
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May 9th, 2022

I Order a Redmi 10 T Mobile, and My delivery was supposed on 9 May2022, I just travel 90 Km to collect my Mobile at Delivery Location, Delivery boy call me and ask to Reset my mobile which i need to handover as buyback, I did same, and when delivery boy came at address he said that he forget to collect my Mobile from Hub and ask me to collect same by next day either their hub is only 2 km from my Delivery location.

Products used:
Redmi 10 T Mobile

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Thumbnail of user mdbenazira
1 review
0 helpful votes
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February 21st, 2024

Flipkart Froad, Received wrong product duplicate instead of I order and don't buy any product from AKSHYEN ENTERPRISE STORE.seller..

Tip for consumers:
Dnt want to buy product again frm FLIPCART ..

Products used:
Adidas T-shirt…

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Thumbnail of user aparc
1 review
0 helpful votes
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November 6th, 2023

Flipkart is a fraud website, sending empty parcels and also they are helping sellers who are selling fake product.

Tip for consumers:
This is the url of seller's product who is selling fake memory card. https://dl.flipkart.com/s/hJAGjvuuuN

Products used:
I had purchased Memory card 128gb

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Thumbnail of user simranm21
1 review
0 helpful votes
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September 11th, 2022

Flipcart cheated me. I returned one order but seller can't give me money and said to me that I don't have change. I call many time but he can't give me 249rs. This is really not fare

Thumbnail of user udditatyagit
1 review
0 helpful votes
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November 29th, 2021

M ne top load washing machine buy ki thi but wo defective h 27oct ko buy ki thi 2nd delivery hui 5nov se complain raise kr rhi hu but ab tak replacement nhi hui date change kr dete h daily pickup ki customer service bht poor h inke kuch pta nhi h

Thumbnail of user mohitk63
0 reviews
0 helpful votes
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June 23rd, 2022

Contact Customer care Number 9832-468-677.*******677, Email... Customer Service:; *******599. For AC / Air Cooler Related Queries;.

Tip for consumers:
Contact Customer care Number 9832-468-677..*******677, Email ... Customer Service: ; *******599. For AC / Air Cooler Related Queries ;.

Products used:
Contact Customer care Number 9832-468-677..*******677, Email ... Customer Service: ; *******599. For AC / Air Cooler Related Queries ;.

Thumbnail of user mahidev2011
1 review
0 helpful votes
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January 7th, 2024

Very bad service I have return product and delivery boy received product but I did not get refund my product

Products used:
Jacket

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Quality
Thumbnail of user shriraml
1 review
0 helpful votes
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November 3rd, 2022

I was already paid idfc installment through idfc app. ButBullying and bordering and harassing Flipkart due to their constant demands that I pay their money to IDFC even though I fear them, I pay the money to Flipkart Pay Letter.

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Thumbnail of user rajdeepg2
1 review
0 helpful votes
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August 30th, 2017

Want to keep you informed that I have purchased Levnovo Phab 2 plus from flipkart last week. I have paid the money online. When I have received the phone I found that its not working properly and its getting hanged every now and then. I have put a return request and later on one phone mechanic came to my house (His number is **************/*******586) and he informed me that there is a problem with the phone and that need to be sort it out. I am attaching the slip which that mechanic asked me to sign along with the photograph of that mechanic. If you check the slip its clearly mentioned there is some problem with the phone.

Later on when I have called flipkart they have said they can not process the return neither they are ready to give refund and asked me to contact Lenovo service center. I have asked that there is a problem with the phone flipkart have to look into this but the customer care executive named Mr. Subham informed me that they can not help me any more because the phone mechanic has informed flipkart that the phone is working fine and customer is happy.

I am a old customer of flipkart but I never thought flipkart will treat me like this way after paying the money where I have all the substantial proof.

Thumbnail of user vishalc14
1 review
0 helpful votes
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October 12th, 2019

Fraud company hai ye. Meine flipkart se apple watch order ki thi or usmai se apple watch nikli he nahi watch ki jgha kuch iron ka saman mila hai jiski meine sath mai photo bhi attach ki hai or meine 4-5 baar complain bhi ki hai or abhi tk meri koi prob solve nahi hui hai fraud company hai ye
Main aapko yahi btana chahta hu ki aap ab kabhi bhi flipkart se shopping kre to 10baar soch smjh kr k krna ye fraud company hai please yaha ye kuch bhi saman buy na kre
Abb flipkart na he meri payment return kr rahi hain na he product ki replacement kr rahi hain. Jb meri pass product delivery hua then mene video b banayi thi toh video main subh kuch clear hain or aaj tk mere order ka kuch nhi kiya flipkart n. Be alerts. Abb flipkart phale jassi nhi rahi... iss hisab c flipkart main jadhi he talla lagg jayey ga.

My order Apple Watch Series 3 GPS... with order ID OD************** amounting to Rs. *******
My mobile no is *******031

Thumbnail of user manwarab
1 review
1 helpful vote
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October 21st, 2020

In big billion days delivery on time but damaged product received... amount not worth it. Not satisfied.

Thumbnail of user raazk4
1 review
0 helpful votes
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December 1st, 2019

Flipkart customer care helpline number *******313 Thanks for your support dnnddnbddndnxn dndndbndndnddndbd dnddndbbd dndndbndndnddndbd dnddndbbd dndndbndndnddndbd dnddndbbd dndndbndndnddndbd

Thumbnail of user rakeshk108
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

I am a Army person, I was order a smart watch maxed 162 on 31 Jan 2021 for Rs 3413 vide order id No OD************** however the same after reciving my order i was opened package and then i was seen items missing in package.

Thumbnail of user jasjeetk
1 review
0 helpful votes
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May 27th, 2017

Flipkart being electronic sale portal a lways thought they would help the client install lthe product or atleast guide them how to Recently bought a LCD TV, NOT ONLY THEY REFUSED FLATLY TO HELP INSTAL THE PRODUCT FROM THE REGISTERD SELLER, they never took the calls. Now i need a washing machine but, sure enough not going to the site again

Thumbnail of user naveeny4
1 review
0 helpful votes
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January 28th, 2021

Flipkart service is very useless. Despite being a plus member, they are also harassed. Their problem is not resolved for three to four months.

Thumbnail of user santoshg18
1 review
0 helpful votes
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June 24th, 2021

It's a big scam, it is looting people's money n fooling us, be alert & this is for your reference. Don't get cheated.

Products used:
Oximeter, cloths, masks

Service
Value
Shipping
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Thumbnail of user janardanb
1 review
0 helpful votes
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October 16th, 2017

#fraud #refund #*******@flipkartsupport please refund my money asap as I have already refunded the product 15day over #where #ismy #money Chor hai.

Product Quality bahut kharab hai koi bhi mat kharido All online eCommerce company is doing #fraud to #*******@amazonIN is the #Biggest #chor #send #damaged #Product #now #Flipkart #fraud Delivery Timeliness time bhi bahut bad hai.

Services are the worst. One of the fraud online shoppping hub. Just fooling customer and behave like its customer need to shop from their sites. Cancelled the product from their side without even giving notice to customer as I am waiting for my product. And dont update shipment details and after calling. Their cuatomer number the one guy named(uday) spoke very rudely and uproffesional and saying. Its ur fault. Never ever buy the producta from flipkart. Worst. Service. Never exect such. Things

Thumbnail of user ghanisthc
1 review
0 helpful votes
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October 12th, 2019

Flipkart One of the worse company.Do not buy anything... specially in big million days and diwali sale. All are fraud in this company

Thumbnail of user sahanah
1 review
0 helpful votes
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September 16th, 2020

Worst experience with his flipkart, always get a damage product, no proper pack and if tried to return the item its get reject

Thumbnail of user satishl
1 review
0 helpful votes
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June 30th, 2021

Received wrong item which they never collected and provided refund. Order was not managed properly. They left a bad impression about them.

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Thumbnail of user hemantc7
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

They have very poor logistic system. Not able to deliver the product on time and keep extending the delevery date by week...

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Thumbnail of user sonal.s.surana
1 review
0 helpful votes
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May 28th, 2023

It has been around 15 days have not received my order and they don't have enough courtesy to answer the complaint

Products used:
I ordered fridge cover

Service
Shipping
Thumbnail of user naijilh
3 reviews
0 helpful votes
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April 4th, 2021

Delivery charge in flipkart some time is vary hard for us and other service like return are very easy and thankyou

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Thumbnail of user mukull1
1 review
0 helpful votes
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July 8th, 2020

Dont waste time on this website... i ordered a cable and they took half month but they not delivered the wire

Thumbnail of user prakharm
1 review
1 helpful vote
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October 27th, 2017

I ordered a laptop from flipkart my date of receving is 28of october 2017, customer support excutive assured that the product will definitely delevered on 28 of october 2017. On that day i called customer care of flipkart they said sorry sir today package will not delever they fooled me many times sir aap ka product 27ko hi delever krwa denge sir 28ko promise date h us din hoga aur aaj khte h ki aaj toh nhi ho payega chutiya bana rhe h its a very bad company yeh log customer ke liye sochte nhi h agar yeh product mai amazon se mangwta toh same day diliver ho jata. Customer care executive of flipkart excutives fooled me many times.

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About the business

Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...

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