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Flipkart

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Overview

Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 751st among Marketplace sites.

  • Service
    401
  • Value
    384
  • Shipping
    380
  • Returns
    369
  • Quality
    364
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
38
489
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How would you rate Flipkart?
Top Positive Review

“My experience with flipkart”

jagwinder s.
9/5/22

I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.

Top Critical Review

“Bad experience in BBD SALE”

Mukesh G.
10/3/24

Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.

Reviews (991)

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Reviews that mention popular keywords

customer care (188) customer service (104) customer support (65)
Thumbnail of user priyas206
1 review
0 helpful votes
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September 10th, 2022

Item not delivered on time and and always missing one item when I order 2 item support system is too bad

Thumbnail of user mohitm31
1 review
0 helpful votes
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September 9th, 2022

They are not providing solution, they are selling products with 1 year warranty but they don't have company's customer care details.

Tip for consumers:
very poor

Products used:
very poor

Service
Value
Shipping
Returns
Quality
Thumbnail of user kanagalakshmir
1 review
0 helpful votes
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August 17th, 2020

The worst service. I have ordered one handbag worth 869/- then i have returned the handbag because of huge size. Now i didn't get refunded money yet.

Thumbnail of user ashutoshk9
2 reviews
0 helpful votes
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May 28th, 2020

Very bad experience Flipkart is giving wrong product, they send the wrong and defective product to customers.

Thumbnail of user hussainm9
1 review
0 helpful votes
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March 19th, 2020

I have purchase from flipkart customer care services is worst. Flipkart is not ready for refund money back from Seller.

Thumbnail of user kalpeshp18
1 review
0 helpful votes
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August 6th, 2022

I purchased smart watch and that went off after few days and I replaced to flipkart and got it new within few days, very great service.

Tip for consumers:
Go for Flipkart

Products used:
Smart watch

Service
Value
Shipping
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Thumbnail of user ravis119
1 review
0 helpful votes
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July 20th, 2020

Worst service ever. Showing only fake deals cashback offer for sale but after sale worst then worst.

Very Fraud company

Service
Value
Shipping
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Quality
Thumbnail of user rohitm63
1 review
0 helpful votes
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October 11th, 2022

Flipkart is such fake company, which has worst services and worst customer care services. They looted your money and not deliver your product

Service
Value
Shipping
Returns
Quality
Thumbnail of user ahmedyasirsharabi
1 review
0 helpful votes
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June 20th, 2023

Waste company oder not camming in the delivery date my saying sorry for the delay 3 4 times same issue sorry for the delay order is not in time

Tip for consumers:
No my order is not camming in delivery date

Products used:
Earbuds

Service
Shipping
Quality
Thumbnail of user zylnnc
2 reviews
4 helpful votes
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February 8th, 2012

I usually order books from this site rather than buying from the stores which are local to me. I like this site

Thumbnail of user samirm20
1 review
0 helpful votes
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November 20th, 2020

I had ordered a Sat, 31st Oct with ordered number on OD************** and my product was supposed to be delivered on 3th November and so far i haven't received, I was assured delivery date of 3rd November, I have been following up since then and not getting any clear response from Flipkart.

Canceled my product without asking me

Very Very Useless Service
Very Very Useless Service
Very Very Useless Service
Very Very Useless Service

Thumbnail of user sonamt5
1 review
0 helpful votes
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November 3rd, 2018

Flipkart company is good I am very very happy
Customer care helpful.and happy Diwali all employee and all friends

Thumbnail of user vijayk177
2 reviews
0 helpful votes
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August 11th, 2022

Flipkart customer care *******869 order cancel payment refund related issue solve contact us customer care

Tip for consumers:
Flipkart customer care *******869 order cancel payment refund related issue solve contact us customer care

Products used:
Flipkart customer care *******869 order cancel payment refund related issue solve contact us customer care

Service
Value
Shipping
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Quality
Thumbnail of user serajm
1 review
0 helpful votes
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June 19th, 2022

Flipkart customer care number 0951, 820, 5529
All related information any problem sole contact with customer care number

Tip for consumers:
Flipkart customer care number 0951,820,5529

Products used:
Flipkart customer care number 0951,820,5529

Service
Value
Shipping
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Thumbnail of user yajna.prakash08
1 review
0 helpful votes
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July 22nd, 2023

I booked the product by seeing the delivery time. But last moment these people changed the delivery time. Waste service by flipkart...

Tip for consumers:
I booked the product by seeing the delivery time. But last moment these people changed the delivery time. Waste service by flipkart........

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user samritis3
1 review
0 helpful votes
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April 1st, 2023

I can't use this app in my phone I don't know why and it can't be installed in my phone please do something

Products used:
Phone cover

Service
Value
Shipping
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Quality
Thumbnail of user snehal3
1 review
0 helpful votes
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October 31st, 2021

Flipkart site is selling the worst products, poor quality products, and no cancellation policy. Beware of purchase products from the flipkart site.

Tip for consumers:
Don't buy products on Flipkart site, Flipkart is selling low-quality products, no value for money you spent on purchasing the product. Be careful while purchasing the products on Flipkart site

Products used:
Roti maker

Service
Value
Shipping
Returns
Quality
Thumbnail of user poojas101
2 reviews
1 helpful vote
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May 26th, 2020

Such a bad quality product. Not satisfied with the quality of the products. The response towards customers is not good.

Thumbnail of user mds90
1 review
0 helpful votes
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July 5th, 2019

Their services are good. And also their shipping process awesome. The flipkart also great job and great online e-commerce page.

Thumbnail of user akshathak1
1 review
0 helpful votes
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September 7th, 2020

Waste app doesn't give the product u buy and asks for bank account details for returning the product worst app

Thumbnail of user naveens45
1 review
0 helpful votes
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January 23rd, 2021

It is a good app to shop. We have to shop what we needed it is a best app. They are using low budget to shop

Thumbnail of user akankshas15
1 review
0 helpful votes
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May 26th, 2020

From my experience, the product quality was not good. Not Happy! Expected a good product but 2 times my experience was very unsatisfactory

Thumbnail of user samikal
1 review
0 helpful votes
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April 8th, 2021

Great product! I loved using it so much I cannot tell you. It is so worth the price. Great product, amazing!

Thumbnail of user ganeshvaragani
1 review
0 helpful votes
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July 28th, 2023

Not giving response very waste website not working some products problem some products not used proper information

Tip for consumers:
Waste

Products used:
Waste

Service
Value
Shipping
Returns
Quality
Thumbnail of user adarshb1
2 reviews
0 helpful votes
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May 13th, 2019

I liked it very much. I have ordered many products in this site. It provides the best products. I liked it very much

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About the business

Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...

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