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Flipkart

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Overview

Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 751st among Marketplace sites.

  • Service
    401
  • Value
    384
  • Shipping
    380
  • Returns
    369
  • Quality
    364
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
38
489
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How would you rate Flipkart?
Top Positive Review

“My experience with flipkart”

jagwinder s.
9/5/22

I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.

Top Critical Review

“Bad experience in BBD SALE”

Mukesh G.
10/3/24

Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.

Reviews (991)

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Reviews that mention popular keywords

customer care (188) customer service (104) customer support (65)
Thumbnail of user arvindk21
1 review
0 helpful votes
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January 27th, 2019

Flipkart customer care helpline number... *********************... any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
24 available number please call

Thumbnail of user razar2
2 reviews
0 helpful votes
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September 2nd, 2019

Title review Flipkart customer care number
*******588///*******588 Flipkart shopping online any problem contact customer care

Thumbnail of user dusmantab
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Amazon is a good company. Flipcart is a bastard company. Thief company all employees are not work properly

Tip for consumers:
Please don't use Flipkart

Products used:
LAPTOP

Service
Value
Shipping
Returns
Quality
Thumbnail of user heman16
1 review
0 helpful votes
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September 4th, 2022

Always perfect delevery
and comfortable to choose required products and affordable prices Always love to choose Flipkart...

Service
Value
Shipping
Returns
Quality
Thumbnail of user ravik198
1 review
0 helpful votes
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May 24th, 2021

You can business with them you can shopping with them. Best service. I like flipkart. Becasure there service too fast

Tip for consumers:
You should shop with flipkart

Products used:
Protein shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user kuldeepk4
1 review
0 helpful votes
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June 30th, 2017

This site policy very bad Please do not purchase item this site this site defective item deliver nd replace item not return item

Thumbnail of user harit5
1 review
0 helpful votes
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August 11th, 2022

Very very poor delivery and no on date delivery but only saying on date delivery.Not only one get delay every order get delay.

Thumbnail of user rajar43
1 review
0 helpful votes
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July 20th, 2022

Flipkartcustomer care number *******651?;:""£Big basket customer care number *******651?;:""£Big basket customer care number *******651?;:""£

Thumbnail of user kamles
1 review
0 helpful votes
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January 21st, 2020

Flipkart customer care helpline number/*******960Flipkart customer care helpline number/*******464///

Thumbnail of user mdr167
1 review
0 helpful votes
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September 19th, 2022

Very poor service. Return server very poor. Very poor service. Return server very poor. Very poor service. Return server very poor.

Thumbnail of user ashwinik10
1 review
0 helpful votes
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March 4th, 2020

Request to all customers don't purchase anything from Flipkart. Being a privilege customer not proper response...

Thumbnail of user sureshn15
1 review
0 helpful votes
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April 19th, 2021

Worst service maintained by flipkart, i have so many times facing delivery issue and sent the wrong products

Products used:
Cloths & Electronics

Service
Value
Shipping
Returns
Quality
Thumbnail of user pankaja7
2 reviews
4 helpful votes
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November 1st, 2019

Provides best services, On time delivery.
Handle the Products with care.
Packing will be good.
By Flip kart

Thumbnail of user sandeeps5
4 reviews
39 helpful votes
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September 3rd, 2013

Started Using this site for buying books and now has been used more than 20 times. Always timely deliver, good product quality.

Thumbnail of user muneebn
1 review
0 helpful votes
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October 23rd, 2020

I Tried to order Lenovo as soon but it simply showed that the product is unavailable in my area! Big Billion Scam

Thumbnail of user woos2
1 review
0 helpful votes
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September 24th, 2019

Woosale customer-care-number. *******306. Woosale customer-care-number. *******306. Woosale customer-care-number. *******306

Thumbnail of user manojy1
2 reviews
0 helpful votes
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June 13th, 2017

Variety, authenticity, logistics and product guarantee. Would recommend on top of any other e-retailer.

Thumbnail of user doctara
1 review
0 helpful votes
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March 28th, 2019

All the Items are duplicate and low quality. Flipkart cheated so many customers beware of Online shopping companies.

Thumbnail of user sathvicp
2 reviews
0 helpful votes
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December 19th, 2016

It is absolutely one of the 2 best shopping sites in india. Quick hassle free delivery, great packaging and attractive pricing.

Thumbnail of user hardeeps4
3 reviews
1 helpful vote
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November 10th, 2016

I have purchased cellphone from many sites, but only flipkart return process is good and better then other shopping websites

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashap1
3 reviews
0 helpful votes
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May 24th, 2016

Flipkart is the best online shopping website.

Original products
Quick delivery
Reliable
Great return policy

Thumbnail of user aarons61
4 reviews
16 helpful votes
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July 27th, 2015

Awesome range of products at competitive prices. Turnaround time and customer support is up to the mark. Highly recommended.

Thumbnail of user amanv15
1 review
0 helpful votes
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December 22nd, 2020

Maine apna ek order flipkart se cash on delivery ki mera order 20 December ko mere home town m aa gya but delivery boy ne abhi tak nahi diya or bolne ka tarika bakwas fake commitment.

Thumbnail of user abhishekb24
1 review
0 helpful votes
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September 24th, 2020

The service is worst... harras customer. Delivery is so late. Can not resolved the solution. Dont buy any product this app

Thumbnail of user paynak
1 review
0 helpful votes
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February 6th, 2020

My order ID of Purchase is OD**************.
I bought a new phone from Flipkart on (22 Jan 2020) and as per their technician said I get refurnised phone in the name of their GREAT INDIA SALE. For me my new phone is not working. And after raising complaint for their defective phone. For 10-12 days they say wait we will solve your problem, and keep tell their trouble shooting steps for 2 days. When I tell problem is still same. Then said our technician will visit and check, after 2 time technician visit I still facing the touch issue in my phone but they say it's working fine as per our technician feedback. And the technician said I can't do anything you got solution from flipkart. And flipkart said if technician approve then we do something. They people want to put things on others head. Not want to do anything their own. And after 15 days (5. Feb. 2020) one executive call me and said Visit service center and if they provide DOA we will provide you replacement. If that was the solution then why don't this silly peoples tell me on the first day. I waited for 12-13 days to hear this nonsense after paying them money to get a faulty phone. According to my experience, Flipkart is the cheapest company I know of who manipulates their customers. You people never care about your customers. Very poor customer care, they have no manners and are very rude. Always said that we are here to help you, but you just keep irritating and manipulate the customer. Does not routinely take the same corrective action. I would suggest to all my known people to never buy a single thing from Flipkart as it is a very bad online fake service provider.

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About the business

Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...

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