Flipkart

Flipkart provides Worst customer service. Don't buy anything from Flipkart... they will keep bothering you while taking return. Delivery boys are worst. They don't care even if your reason for return is logical. I ordered a mop, shoes and they refused to take.

Very bad experience after purchase service. I purchased android phone from flipkart and phone started heating after 30 min of use. I decided to return / refund the phone but was not able to do. I called the customer care they said firstly return the product then technical team will visit to look for the product, but procedure for all these is not very clear to the customer and the customer care executive were also not very clear in whatever they said to us. Very bad experience till now, my product is not yet refunded or returned

I have made various purchases on Flipkart and I am always satisfied with the overall process of purchases. Its payment option is very flexible and cancellation or returning terms are also very easier & reliable.

I got a message saying that Based on your recent Laptops purchase, as I do purchase a new acer laptop, claim FREE* 6-months Spotify Premium.
But the link that the message shared is not actually working like it says that 404 error and where is my coupon in flipkart coupons, please look in to that. Please reply to me my email address :*******@gmail.com

His is my fourth mobile purchase from flipkart and I got defective mobile. It's battery draining 1% per min. I requested for return and what they told me is to do factory reset. That did not fixed the problem and now they are not replacing my mobile. There customer service is very very rude. I will never buy electronic product on flipkart again.

I bought a chimney pipe and i applied for return within return period as it wasn't meeting my needs. The return was rejected even after logistics called to pick up the order but did not pick. Post my return request product policies were modified just to prevent me from returning the product. They harrassed me with over 30 calls in over 4 days. This is as much as i could tolerate. I am done with shopping on flipkart.
I do not recommend purchase of furniture electronics from Flipkart, if product is okay everything is fine but if there is anything wrong with it flipkart will not support the customer rather they side with the seller.
This has to be my first and last bad experience with flipkart. Will not shop anymore with them and ensure i repeat it to as many people as i can.
Real reviews of flipkart can be found here, quora or mouthshut. Flipkart does not allows negative reviews on its website, moderates and rejects them.

I order a nothing phone 2 from Flipkart on 3rd August 2023 after applying an exchange and the order is a prepaid one. I have not received the phone after 5 days. The delivery date was 5th August. As it is an exchange I backed up my data and did a factory reset on my device, now consider backing up 128 GB of data and not receiving your new phone so all your existing data becomes unusable and all you have to do is wait. Pathetic service to be honest Amazon is much better in customer experience. Also I placed the order via credit card and converted it into EMI my bank has already charged me but I have not received the device yet. Not sure even if I receive a refund it will still have a gap of around 2000 rupees and that to for the device I haven't received. I don't know how to justify this to my bank because of sheer carelessness of Flipkart

This a very poor standard of flipkart not expected this from such a esteemed online portal... And the customer care representative was inefficient to resolve my problem and was not talking in a rude manner... if this order can not be delivered to my pin code address than it you should have informed me prior... poor show

My last purchase was for a "Falkon Men Brown Genuine Leather Card Holder". I am very much satisfied with the item, the supplier and delivery too very fast. I appreciate flipkart, beyond words to express my thanks.

They rob and fools the customer very bad service in return they always refuse return says go to brand authorised centre they will take responsibilities of product after u get it even the products u received may damaged

Deliver totally different and cheap product from a different brand and refuse to replace or return the product. Customer service is worst I have seen so far. They cheated a 70 years old man by delivering a cheap product instead of what he has ordered.

Product not delivered on time, no product video updated while shoping, actual product is little different, no option of Model change or Refund, option for only replacement, took 2 days to accept replacement, delivery date took 6 days,
No patience delivery person, he didn't deliver due my mobile busy, next delivery date jumped 5 days, after 10 days also not received the product, finally i got to know order is cancelled.
No value for customer time and money... in future you have to struggle to get customer...

I ordered 24 spoon crockery set from flipkart assured product but it was of worst quality

When request for return no one came for pick up and after 5 complaints and 20 days irritating me they declared timeup and said your refund is cancelled no one should use this site totally consumer exploitation

When Flipkart cancelled my purchase of a laptop, they informed me the refund would appear as credit in my bank account in two days. After twelve days the refund has not appeared. My bank informed me that Flipkart has not properly processed the refund. I have contacted Flipkart several times & on each occasion, they said the issue has been resolved. I doubt they read my emails or look at the screenshots of my bank account. By the way, it is impossible to phone Flipkart. The good news is that my bank told me the money would automatically return to my account after 30 days. Anyway, I will never buy from Flipkart. Their customer service is the worst I have experienced.

Flipkart is forcefully gathering personal identity details. They make it mandatory if we are returning the product purchased from them saying it's company policy. If it's a policy it should be done while creating the account or while purchasing product from them but they let us do the shopping and if we want to return some item they make id proof mandatory leaving no option for the customers except proving the id proof as our money is with them

Don't ever buy anything from flipkart. Horrible replacement policy. Order placed on Dec 24. Pick was originally for dec 28. They kept delaying and here come Jan 5; flipkart cancelled our replacement order by themself and blamed on us. Multiple multiple calls were made, everyone says different things. All we asked to replace the order from L to XL. Never ever shop from them. Now all i want my money back. Thanks alot for harassing people like this.

Flipkart's return policy is very bad, even if the technician can't solve the problem after the technician's visit to any product, he will tell you to update one thing differently.
Flipkart's return policy is very bad, even if the technician can't solve the problem after the technician's visit to any product, he will tell you to update one thing differently.
Everyone has value for money, so please think carefully before cultivating. Otherwise you can shop from Amazon, very good service with return policy.

It is really scary how the refund works. I am fighting for my refund more than 2 month. The deluvery was with missing parts and damage on top of it. Item returned and following up. Every time some new person call and simply closing our compain.

One of the worst companies to deal with. No one really cares about the customers here.
Had ordered iPhone SE during the so called "Big Billion Days" sale by waking up around 1 am and got a very good deal. On the day of delivery the seller cancels the order and refunds the money. When called customer service they say that the phone is lost in the transit and please place a new order. R U kidding me? Being awake at 1 am to get the deal and now the phone is 6K more than the deal price.
Answer by the customer service and the manager is "we are sorry sir". I understand your concern. No you really don't care. If you had a good customer service and could gain the confidence of a customer you would have asked the seller to send a replacement. You really don't care and please stop playing the B. S. games.
People really need to start thinking about this fraud company which is making millions of dollars with no help to the customers.

Quitting Flipkart after nearly a decade when they suddenly cancelled my return request on more than 10 products (coasting more than 5k) 'only' after my policy date expired. Called and called and called till they avoided me...and guess what called me back at 3 or 4 am in the morning (as if we are following US time). Flipkart, thank you for this disappointment after all these years... M done shopping with you and pary you fall like hell... You cheated me.

Flipkart services reaching its lowest levels.
Screenshots attached for further details.
As promised delivery in 10 days still not delivered delivery date it shows 14th August but today till 8 September its not delivered after multiple follow ups they always say sorry name from flipkart should be changed to sorrykart... And today service representative calling us and saying this order could not be delivered because of technical issue please cancel this order and raise new order...

They can decide delivery the order or cancell the order. Customer can not be decide. If we ask the flipkart team they simply told our seller's courier not delivery the item, in your location.
They not asking with us to cancell the order.

All of my orders have been cancelled for reasons unknown to me. Why take orders and display us delivery timelines when Flipkart can't control item delivery? Poor experience, and their back end support is handled by illiterate individuals who are unable to answer any questions.
I do not want to recommend FLIPKART