Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 752nd among Marketplace sites.
I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.
Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.
Their courier partners are thieve and lazy fraudsters. They will keep cancelling your order by their will and deny to reach your address. Flipkart is not doing anything about their delivery partner even if I complained a lot about them. But for cheap rate and cheap service flipkart keep using them
This is to state that I ordered 3 shirts fr your company on 29th January'21 worth Rs 1099/-. I feel terrible to state that the products received were not the ones I ordered. So it's a request to either replace the order or refund the money.
P. S I am attaching the video file of the product received. Kindly look into that and oblige.
Regards
Kuldeep Singh
Hi Team,
I am really disappointed with the way you deliver the products.
The delivery people always come during the daytime when we are in office and without asking us the product was delivered to or neighbours.
Also, Once I was asked to collect the product from the store if i am not available during the daytime.
This is really pathetic, working people can only receive the orders in the evenings or on weekends.If we would have time during the weekdays, we would have gone to outlets and did shopping.
This is a big concern
Ordered a phone and it got rescheduled to be delivered for 7 more days. As I customer no one would wait but I had to because the phone was only available for sale on flipkart. Their ekart logistics is to pathetic and incompetent, the phone reached the nearest hub and then was dispatched again as they did not want to deliver my Product on that date so they dispatched it again, I am so pissed off and really annoyed with flipkart.
I have to buy lahanga choli on flipkart, they delivered product at my door step but the product quality is not good as I aspect that is why I want to return it but they didn't picked up package. Flipkart just behave like unprofessional. Without people and customer they can't do anything. Flipkart going down day by day. It fall down and place on 65 position on e-commerce business.
Prime member gives you free shipping/low shipping rate plus membership to prime videos, it's paid membership.
Flipkart plus now providing such free shipping facility to their customer by providing Flipkart plus, it is free now
Products used:
plus membership
Flipkart has one of the worst customer support, they give us a call and don't even acknowledge for our concern, they just read those inbuild/ready made statements and cut off the call without solving the issue and close ticket with status resolved
Products used:
Clothes
Flipkart is unable to solve a small issue with a product & executives are taking too long to understand the customer issues, I dono how Flipkart is recruiting these type of people & executives are providing wrong information about product without knowing the product details. Then how Flipkart will solve the major issues. So I don't prefer to use the Flipkart for future purchases. Waste of time in spending with Flipkart. Totally disgusting Flipkart.
Products used:
Refrigerator
Had a pathetic experience by ordering from flipkart. Ordered a Kurti top from them. They delivered a wrong item and on top of that they deleted my account as well, so that I cant even create any return request for the same. Its a fraud company. Please dont buy from them and get fooled.
Never try to buy anything from Flipkart, i ordered washing machine during big billion days till now they have not delivered. When enquired delivery agent falsely communicated to Flipkart that i was unavailable.
Agent was rude and refused to delivery.
Worst application.worst service.worst customer care...I had called customer care today regarding refund of Order ID - OD**************. But improper response.I didn't get amount refund correctly.when asked they said I got...but I can see clearly in my application I not got. Called customer care 4 times...there response as this...1.told to reinstall application.2..disconnected my call in between 3. Who doesn't talk 4. Disconnected my call when unable to give resolution to problem..
Tip for consumers:
Worst application..worst service..worst customer care...I had called customer care today regarding refund of Order ID - OD*******93848100. But improper response .I didn't get amount refund correctly ..when asked they said I got...but I can see clearly in my application I not got.. Called customer care 4 times...there response as this......1 .told to reinstall application..2..disconnected my call in between 3. Who doesn't talk 4. Disconnected my call when unable to give resolution to problem..
Products used:
Worst application..worst service..worst customer care...I had called customer care today regarding refund of Order ID - OD*******93848100. But improper response .I didn't get amount refund correctly ..when asked they said I got...but I can see clearly in my application I not got.. Called customer care 4 times...there response as this......1 .told to reinstall application..2..disconnected my call in between 3. Who doesn't talk 4. Disconnected my call when unable to give resolution to problem..
I like their services just because of the delivery service. As i had a bad experience with some of the companies. But flipkart is what i can rely on. Services are good, my dress fabric is also good and its worth it for me. Flipkart is a good shopping destination
Dont know why flipkart making fool to poeples by showing product available and getting cancelled by them.
I have tried many times to purchase different mobile but after receiving order they always cancelled them
For all the hype u tend to generate for yourself you seem to have neglected the very core of your business... your customers! Wrong items are being sent, returns takes days and any exchanges, if any, are generally goofed up! I had ordered a pair of tan suede loafers, which was defective and had requested an exchange. What I got in exchange was a black pair. Which I had to return and ask for a refund.
Tip for consumers:
think twice!
Products used:
none
Flipkart is good for electronic gadgets. I highly love their electronic gadgets but if i come up to apparels i am little disappointed. I did not get which they displayed. I have complaint against the quality of the product... design was nice. Suit look nice but quality is not much good. So its ok but it worth it for me as i got many compliments from my friends and specially my boyfriend.
Don't purchase from flipkart... rating "0" for after sales service
Don't purchase from flipkart... rating "0" for after sales service
Don't purchase from flipkart... rating "0" for after sales service
Don't purchase from flipkart... rating "0" for after sales service
Don't purchase from flipkart... rating "0" for after sales service
Don't purchase from flipkart... rating "0" for after sales service
Flipkart is such big platform with pathetic customer care. I purchased few items through EMI & I have cancelled it... From Nov 3rd I'm in following they just say wait fir 2days problem will be solved. But here from bank end uts popping up to pay EMI, but still this blady accounts team has not been made a payment to the bank. For this I. Trying from Nov 3rd. But $#*! blade idiots not resolved. What the they are doing customer service I really fed up. Why flipkart of each department team managers are not noticing? Why the flipkart is in encouraging the department if it's cannot be solved. It's really $#*! & nonsense
I ordered a headphones and it had a issues and I didn't like the sound quality I wanted to return but they said that I cannot return the product. My 7000 is wasted and you have to call them all the time to know the status. Please don't ever order from Flipkart
I visited this flipkart.com site. Best part of this site is lot's of brand and no. Of variety. I order Nikon camera from flipkart and within a few days It got delivered. Delivery time is faster than other sites and the packaging is also very good. Customer service good. All in all its a good site...
I have placed grocery items on 30th of August expected delivery date was 1st September but today it is 10th sep till today the items have not delivered nor refunding the money. When we raise the issue the people response is very poor out of 10 I can give 1. Very bad way of handling customer.
Seen one of the best services from flipkart. My son ordered a watch but the color in actual was different from what it seemed on site. Contacted their ccare and within 3 hrs an executive took the watch back and within same day I got the transfer back in my account. Very good and courteous service.
Among all the e-commerce sites, I must say that Flipkart is the worst of all. The service providers are highly unprofessional and all the sellers mentioned on Flipkart are literally cheats and frauds. Ordered a television worth 35K and instead got a TV box full of crap. Raised refunds concerns but customer care just turned other ear and paid no attention. Later Flipkart locked my profile too and I couldn't login anymore. My case is now pending in consumer forum court.
I'd recommend all, if you have no love for your hard earned money and if you love stress, humiliation and disappointment from online shopping. Even then don't choose Flipkart. This is the worst fraud company of all times.
With respect,
From a frustrated customer.
I bought A Micromax note in1 a mobile.
The front camera does not work within a month from purchase. Received used mobile from Flipkart (warranty screw stickers are damaged) so unable to repair it under warranty.
Dissatisfy with the product and service by Flipkart.
Adding feedback after 4 months- Full battery also getting a discharge in 2hrs.
Don't buy any products on Flipkart, very bad experience with customer support, they directly denied accepting the defective product.
Tip for consumers:
The front camera does not work within a month from purchase. received used mobile from Flipkart (warranty screw stickers are damaged) so unable to repair it under warranty.
dissatisfy with the product and service by Flipkart.
Adding feedback after 4 months- Full battery also getting descharge in 2hrs.
Don't buy any products on Flipkart, very bad experience with customer support, they directly denied accepting the defective product.
Products used:
Mobile Phone
It been a week that I have ordered earbuds & still not yet delivered... very very poor service. Worse.! Infact i should suggest stop dis service. If u wouldn't helpful for public! Cause it's happened many times
My phone exchange offer was not fulfilled by your delivery guy. It was clearly written in the offer that the scratch phone will also be kept. If this is to be done, then why are the offers taken out? The order was not cancelled by me. It was a very bad experience for me. If the product is not sold properly, then why are the offers on the app? It was said by you that your wish will be resolved but it has not been done.
Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...
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