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Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 751st among Marketplace sites.
I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.
Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.
ONLY FLIPKART product containers are GENUINE - the content of containers however is NOT!
Following items in my order of 30 products (almost 4000rs) placed on June 2022 were diluted with 10% of actual product and 90% water. Imagine my shock & outrage when I opened the products to use!
**FLIPKART ORDER NUMBER - OD****************
**Dettol Skincare Liquid Hand Wash Pump Dispenser (200 ml)**
**godrej ezee for Silk & Chiffons Fresh Liquid Detergent (1 kg)**
**Comfort Anti Bacterial Action Fabric Conditioner (860 ml)**
**Surf excel Matic Front Load Liquid Detergent (2 L)**
**AGARBATTIS were drenched in water - probably happened when the other products were being tampered with.**
I had a dozen calls with their so called customer service executives - and this never got resolved - all they could say is 'we will get back to you' and after that the 'return' window was conveniently closed. Flipkart customer service is THE WORST!
FLIKART products are either being tampered with at their warehouse or by their delivery executives.
SHAME ON FLIPKART!
Tip for consumers:
ONLY FLIPKART product containers are GENUINE - the content of containers however is NOT !
Following items in my order of 30 products (almost 4000rs) placed on June 2022 were diluted with 10% of actual product and 90% water. Imagine my shock & outrage when I opened the products to use !
**FLIPKART ORDER NUMBER - OD*******36657000**
**Dettol Skincare Liquid Hand Wash Pump Dispenser (200 ml)**
**godrej ezee for Silk & Chiffons Fresh Liquid Detergent (1 kg)**
**Comfort Anti Bacterial Act
I want to let you know about my issues which is facing from past 3months onwards... I ordered 2products on feb 19th, 2022... In my cart it showing its delivered but I didn't receive my products. Multiple of times I contact to the customer service executive. Finally 1day got respond from agents that they refund both products but I got only 1product refunded.
I told every agent clearly that I opted paylater option please as soon as possible clear my issue so that I clear my paylater. They are not solved my issue within the time. They mention penalty in paylater.
I clearly told to agents that if I got any penalty then I won't pay additional amount and I didn't get both products refund amount. Later I didn't get any response from any customer service executive. Every day I got reminder calls to pay paylater amount but no one solved my issue.
On April 24th 2022 I ordered 1product due to flipkart paylater dues they cancelled my order. And that order is most important for me to planed my trip.
Flipkart customer service has been most pathetic experience. The agents call as per the call back service either hang up or goes silent for hours together.
Even I'm busy with my works every day I can't explain same story with multiple number of agents right. Got frustrated *******@Flipkart agents. They simply listening all the stories later hours of time either they kept in hold/silent mode or disconnected middle of the conversation. If they are not interested to do job please requesting you to take actions.
At any situation I want my order by April 28th only. As a flipkart plus member your support team completely disappointed me. Hope you understand customer problems and their frustrations.
Tip for consumers:
Please be prepared if you return any order, otherwise better to choose Amazon and Myntra, Ajio but please don't use flipkart
Products used:
Loreal conditioner and livon serum
Sgcare is best retaler I am the new on online shopping but mujhe flip kart best laga aur mujhe products
FLIPKART DOING NICE DELIVERY SERVICE. I EXPECTED THAT IT WOULD REACH 5 DAYS BUT IT REACHES WITHIN 2 DAYS ITSELF. EXCELLENT KEEP ROCKING...
If they don't have any answer regarding our help they cut the call.
PAYMENT RELATED QUESTIONS.
THEY STOLE MY 1325 rupees from Flipkart
Never delivered timely and when you order the product after few days they cancelled your order...
Chor h sabhi, show kuch karte h bhejte kuch h fir customer care wale bolte h sir isme hum kuch nahi kar sakte. Galti se bhi shopping mat karo flipkart h..
Products used:
Big luxury rubber band
Nice service filpcart costomer verry helpfull app on filpcart verry nice service I'm verry happy you're
Tip for consumers:
Bymox
Products used:
Any way
It's time when Flipkart should change their name to FAKEKAAT!
The Errors in the TAT have now reached their ultimate limits, not 20%, neither 50%, not even 100%, in my case it has been around 200%. What kind of service are they running even after having their own delivery partner E-Kart? My Order for ASUS Gaming Laptop Order No. OD************** placed on 21st-Aug-2020 was supposed to be delivered by 24th-Aug-2020. The tracking status was getting updated until the product reached from Farukhnagar Motherhub to Gurgaon. After 9:30 AM on 22nd-Aug-2020, the status stopped updating. I checked continuously till two days and on the day of delivery when I called the Customer Executive, they started manipulating by saying that the status might now have got updated due to technical issues or something and the order will get delivered by 7 PM, but just before 7 PM I received an update saying that the delivery has been delayed and the now the new expected date of delivery is 31st-Aug-2020. Now the customer executive with number *******500 called me when I requested but did not listen to me and cut the call. I think Flipkart and E-Kart should shut their E-Commerce and Logistics business and start pulling Rickshaw, at least that would reach the destination before Flipkart and E-Kart do.
OD**************
Guys First of all il say that don't purchase any product from this lousy third grade site called Flipkart! I was an old user of flipkart and i have been fooled by this falsey site several times. They sell me damaged products and then they deny to return or refund it back! They ate my refund money too and that case has been 1 year it hasn't been resolved yet and they never bothered to call me for that issue ever i myself had to call them back every time and then eventually that matter has vanished and Flipkart dont care!
Last product i did mistake buying from flipkart was an Mp3 player turned out to show poor performance from 3rd day! Its ear phone sucks from day 1! You cant even hear the sound of music properly! The ipod stops working after 1 min of play and even after several time of charge its same! So basically you cant listen music which its suppose to do! Useless product.
As flipkart gives false assurety that they have 10 days warranty i called up on 10th day to flipkart to return the product! They have updated 3 days early date payment of product from the real date of payment and tell me that my warranty period has finished! Even though i have sent a screen shot of my purchase summary from my flipkart account that clearly shows the true date of my purchase payment but flipkart kept denying the fact and my calls and they deny to reply or help me for this! And this is not the first time its been several times over and over again same old behaviour from flipkart same lousy unprofessionalism! Your money goes your product also goes your time goes you get fooled if you buy even a pencil from Flipkart and that's True! So Please don't purchase any product from this FRAUD SITE FLIPKART!
This site should get banned down should get closed forever and should
Be sued for fooling customers for years!
The most trustworthy e-commerce site i have ever seen. I enjoy shopping from here.
Flipcart ne mere sath fraud kiya he
Mene flipcart se emi pe mobile Liya tha
Wo damage nikla mene return kar diya
But mera emi bhi close nai hua and payment bhi refund nai kiya mere account me
Mere emi bhi currently chalu he
And flipcart ka kahena he ki payment refund ksr diya he mene flipcart ko mail me mera bank statement bhi mail kita koi entry nai pada he payment ka 2 month se mere emi cut rahe he jo product mene return kiya he uska
Wo log seriously nai le rshe he
I wish e review flipcart vale dekhe
And mera problem solve kare
Muje mera payment mere bank account me refund kare...
Tip for consumers:
Bakvas online seller he flipcart
Products used:
Mene to product hi use nai kiya he
Tb bhi payment return nai ksr rhae he
Flipkart bekar company hai duplicate Rayban sunglasses mujhe diya.costomber representive v galat information dete hai
I have been trying to reach out to customer care to get refund for cancelled flight but no response
I purchase speakers from flipkart, the delivery was late, the product is good
Best offers, best deals and love to use this website. Highly recommended :)
The best sit in indian market true offers true deal nice customer support.
Agar aap ne koi bhi product purchase kar liya us ke bad company warranty ke related aap ki help nahi karti he kyon ki ye company chor he plz koi bhi yaha se kuch bhi na purchase kare
Products used:
Accu sure BP Meachnic
BAKWASS SERVICE HAI FLIPKART KA NA KISI KO BAT KARNE KA TAMEEZ HAI NA HI STAFF KO BAT KARNE AATA HAI KOI BHI ORDER KARO HAREK ORDER DELEY KARNE KA AADAT HO GAYA HAI RATING ME 0 HAI FLIPKART KA KOI BHI ORDER TIME PER DENE KA AADAT NHI HAI BAKWASS SERVICE ISKO SUDHARO TUM LOG
With your eyes close you can trust the quality of the product
I purchased an steam iron on flipkart, its nice and easy to use...
Thanks to flipkart
What you see on website and what you get is different. If no return policy customer will get fired.
Great ecommerce site and provides good features. 1 to 1 customer support is also good.
From order to delivery to return to refund, these people are super quick.
Flipkart is amazing for shopping. Flipkart is a most use ful website
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Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...
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