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Flipkart

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Overview

Flipkart has a rating of 1.4 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 751st among Marketplace sites.

  • Service
    401
  • Value
    384
  • Shipping
    380
  • Returns
    369
  • Quality
    364
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
38
489
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How would you rate Flipkart?
Top Positive Review

“My experience with flipkart”

jagwinder s.
9/5/22

I wanted to buy a good torch, with a good battery back up, long range light and of course a durable one. As I put my search on web, Amazon, flipkart and indiamart appeared to be hijacking the entire search. To be brief, I short listed on a torch with 8000 mah battery, steel body, 1 km to 1.5 km of light range and 150 watt power consumption available at flipkart. It took me hours to finalise all this. My consignment reached me within seven days. I paid the delivery boy as COD and he left my place. As I was busy with some guests, I opened the parcel after a few hour. The torch in the packing was much inferior to the specifications. It was from a different company. Of course they say that they will take back the item, but I will have to wait for at least a week to get my money back into my account. It costs a lot of time, energy and attention. It takes away your peace of mind. You also get late in getting the things you need. All this courtesy flipkart.

Top Critical Review

“Bad experience in BBD SALE”

Mukesh G.
10/3/24

Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.

Reviews (991)

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Reviews that mention popular keywords

customer care (188) customer service (104) customer support (65)
Thumbnail of user rajask
1 review
0 helpful votes
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October 4th, 2019

Flipkart customer number//*******077
Flipkart customer helpline number
*******077 flip kart online

Thumbnail of user bradh31
5 reviews
9 helpful votes
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July 21st, 2015

Nice website. Easy to use website with nice interface and and great customer support.

Thumbnail of user anuradhas1
5 reviews
44 helpful votes
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November 17th, 2015

Customer service is very good. Very happy with their service.

Thumbnail of user sivak11
2 reviews
0 helpful votes
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February 10th, 2016

Good service for mobile and electronic products even in small town

Thumbnail of user vivekp1
6 reviews
17 helpful votes
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February 11th, 2015

I am always very satisfy with the flipkart and its my favourite

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Thumbnail of user vignesha
3 reviews
0 helpful votes
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June 11th, 2015

India's Best Online Shopping Website... i recommend flipkart

Thumbnail of user nitink11
2 reviews
0 helpful votes
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September 23rd, 2016

I have purchased many items from laptops to washing machines at a reasonable price.

Thumbnail of user lingesha
3 reviews
0 helpful votes
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June 10th, 2015

I have worst experience with flipkart they delay on amount refund...

Thumbnail of user ajmalh1
5 reviews
2 helpful votes
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March 30th, 2016

Good service, genuine product and easy to return policy

Thumbnail of user robink23
2 reviews
15 helpful votes
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October 17th, 2015

This is very useful site where we can do online shopping. I want to give 4/5 stars...

Thumbnail of user priyat1
4 reviews
58 helpful votes
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October 6th, 2014

Pleasure to shop on flipkart! Whole new shopping experience.

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Thumbnail of user pankajtiwari2191
1 review
0 helpful votes
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September 20th, 2023

Customer support पूरा बकवास हैं, एक बार product purchase करो, फिर return के लिए सारी जिंदगी परेशान होते रहो, flipkart 2021 के बाद पिट चुकी है, आप पहले प्रोडक्ट को परचेज करते हैं प्रॉब्लम होने पर कस्टमर केयर से बात करते हैं वह कहते हैं कि हम अपनी टीम को फॉरवर्ड कर रहे हैं और वह प्रोसेसिंग में 7 से 8 महीने का समय निकाल देते हैं पूछने पर कस्टमर का अकाउंट ब्लॉक कर देते हैं ताकि आपको वह अपने कस्टमर की लिस्ट से ही हटा देते हैं मेरा अकाउंट ******* ******* से मैंने प्रोडक्ट को बुक किया और आज तक पछता रहा हूं जनवरी 2023 से 20 सितंबर 2023 तक ना तो मेरा प्रोडक्ट रिटर्न किया गया ना मेरे पैसे रिफंड किए गए ऊपर से मेरा खाता भी बंद कर दिया गया

Tip for consumers:
Flipkart making fools to their customers

Products used:
Electric cattle

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Thumbnail of user n182
1 review
0 helpful votes
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December 6th, 2021

Flipkart से कोई प्राडक्ट ना के आज कल रीफ़ंड नहीं कर रहीं हैं कही आप भी मेरी तरह झाँसे में ना आ जाना जी
ओर फ़ोन के लिए रिक्वेस्ट डालते हैं तो होल्ड करवा देते हैं की ग्राहक आपने आप परेशान होक disconnect कर देगा जीं में साथ की होल्ड टाइम भी दे रहा हूँ देख लें!
ओर में आप से। निवेदन करता हूँ की कोई भी इसके धोके में आने से बचे

Thumbnail of user muralik28
1 review
0 helpful votes
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February 12th, 2022

నేను ఫ్లిప్కార్ట్ లో హెయిర్ డ్రయర్ ఆర్డర్ చేశాను కాష్ ఆన్ డెలివరీ డెలివరీ చేయగా మొదటిగా 50 రూపాయలు తీసుకున్నారు మిగతాది కాష్ ఆన్ డెలివరీ చెప్పారు 194
హెయిర్ డ్రయ్యర్ సరిగా పనిచేయలేదని నేను పెట్టాను ఫోన్పే ద్వారా వేసిన డబ్బులు ఎవరు రూపాయలు వచ్చాయి పెట్టిన తర్వాత నా అకౌంట్ నెంబర్ నేను మొత్తం సెండ్ చేశాను చెక్ చేసిన తర్వాత ఒక పదిరోజులు చెప్పారు డబ్బులు పడుతుందని ఆ పది రోజులు దాటిపోయిన డబ్బులు ఇవ్వడం లేదు అదే కస్టమర్ కేర్ ఫోన్ చేయగా తీసుకోవడం లేదు అందుకని నేను ఇవ్వడమే లేదు

Tip for consumers:
Flipkart

Products used:
Hair drair

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Thumbnail of user bhagwansinghr
1 review
0 helpful votes
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October 6th, 2022

Amazon is best & Flipkart is Worst. Amazon is best & Flipkart is Worst Amazon is best & Flipkart is Worst. Amazon is best & Flipkart is Worst Amazon is best & Flipkart is Worst. Amazon is best & Flipkart is Worst

Products used:
Everything

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Thumbnail of user suganthik1
1 review
0 helpful votes
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October 20th, 2022

நான் பிலிப்கார்ட்டில் கிரசரையில் ஐந்து பொருட்கள் 1077 ரூபாய்க்கு ஆர்டர் செய்தேன் அதன் டெலிவரி டேட் செப்டம்பர் 25 ஆகும் தற்போதைய தேதி அக்டோபர் 20 ஆகும் இதுவரை flipkart கஸ்டமர் கேர் 100 முறை கால் செய்து இருப்பேன் ஒவ்வொரு முறையும் ஒவ்வொரு தகவல் சொல்லி என்னை சமாதானம் செய்து என் அழைப்பை துண்டிக்கிறார்களே தவிர என் பிரச்சினையை இதுவரையும் சரி செய்யவில்லை நான் ஐந்து வருடமாக பிற்கால்டில் ஷாப்பிங் செய்து வருகிறேன் இதுபோன்ற ஒரு மோசமான அனுபவத்தை முதல் முறை சந்திக்கிறேன் இது மட்டுமல்லாது ஒரு பால் பின் பாக்ஸ் ஆர்டர் செய்தேன் அதற்கு ஆன்லைனில் பணம் செலுத்தி விட்டேன் ஆனால் டெலிவரி பாய் என்னிடம் கேஷ் ஆன் டெலிவரி என பணம் பெற்றுக் கொண்டு சென்று விட்டார் இந்த இரண்டு பிரச்சனைகளையும் இன்னமும் சரி செய்து தருவதாக என்னை ஏமாற்றிக் கொண்டிருக்கிறார்கள் என் படம் திரும்ப வருமா வராதா என்று தெரியவில்லை இது நான் பிலிப்காட்டில் மிக மோசமான அனுபவமாக கருதுகிறேன் இதற்கு மேல் ஷாப்பிங் செய்ய வேண்டுமா என்பதை பற்றிய யோசிக்க வேண்டிய நிலையில் உள்ளேன் தற்போது தீபாவளி ஆஃபர் போய்க் கொண்டிருக்கிறது நிறைய பொருட்கள் வாங்க வேண்டியதும் இருக்கிறது ஆனால் ரீபண்ட் திரும்ப வராமல் நான் எப்பொருளையும் ஆடர் செய்வதாக இல்லை

Thumbnail of user rahulk489
3 reviews
0 helpful votes
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July 25th, 2022

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Products used:
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Thumbnail of user princem60
1 review
0 helpful votes
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January 10th, 2022

Hum jab bi Apne order kya hai ye kbhi bi APNI delivery time or nhi krta hmesha late krta hai, enkonkya pta ki hme kitni emergency Hoti hai Apne order ko Lata hwa, Maine jab bi order kya hai hmesha hi enki delivery late Hoti hi,, or beshram kah deta hai ki hum apki or kya help me skta hai

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Thumbnail of user ramk48
2 reviews
0 helpful votes
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October 2nd, 2018

Customer service number. *******894...

Customer service number. *******894...

Customer service number. *******894...

Customer service number. *******894...

Customer service number. *******894...

Thumbnail of user jitenders13
1 review
0 helpful votes
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August 26th, 2020

Bass ek baar samaan deliver ho jaaye uske baad inko mtlb nhi
Ki
Aapne kya liya or kya nhii
Bass logo ko mutkh bnaa rhi h
Or
My no is *******278
Agar koi detail mein poooche to
Pooch lena

Thumbnail of user happys462
1 review
0 helpful votes
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October 5th, 2022

Customer ko pagal bnate h order cancel bolkr ekdum bakwas maha bakwas company h m aj ke baad ek b. Chiz nhi mangwaunga na hi ye aap use krunga

Tip for consumers:
Bakwas aj hi account delete karta hu apna or sare order cancel kr diye mene apne 20 order the

Products used:
Bakwas aap h bakwas company h

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Thumbnail of user sagarm24
1 review
0 helpful votes
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February 17th, 2022

Bahut hi bdiya t shirt hai or ekdm hlka or ache price main regular or party m pehn skte hai thnku flipkart

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Thumbnail of user mahalakshmiv2
1 review
0 helpful votes
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September 3rd, 2022

Ningalk nannamiledooo?
Manashyneaa pattikan irrngiii irikunnu.
Pattilenkil ee parupadik nikaruth heh.

Thumbnail of user ramneshs
1 review
0 helpful votes
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October 20th, 2020

Bahut hi ghatiya experiences Flipkart se mera Lamba time to koi bhi nahin Leta delivery kar rahe hain 15 din main

Thumbnail of user jitujitu31191
1 review
0 helpful votes
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June 6th, 2023

सबसे घटिया सर्विसेज हैं,डिलीवरी सर्विस तो उससे भी घटिया हैं,जितनी भी ऑनलाइन एप है उनमें सबसे घटिया फ्लिपकार्ट हैं,ओर इनकी हेल्प डेस्क तो ओर भी घटिया हैं

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About the business

Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...

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