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  • Floryday

Floryday

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Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2231st among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
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How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

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Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user suer479
Germany
1 review
2 helpful votes
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May 5th, 2021

I would not even give one star but there is no way...

I have payed 57,70€ and got a refund over 45,47€. Do not know what happend to the 12€ they took for themselves. Used free shipping retour but still got not full refund.

I ordered some time ago and also had a retour for one of these items. There they keep my rabatt without telling before. I just got less money than payed.

Shipping time is awful! Waited over a month for the articles.
And I even can not say bad quality because there is no quality. The clothes are just trash. Tagged with cotton but just cheap polyester.
I suppose they are breaking a lot of laws for online shops...

Please DO NOT BUY at FLORYDAY!

Tip for consumers:
Do not buy at FloryDay!

Products used:
nothing

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Value
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Thumbnail of user lisaj803
Pennsylvania
1 review
10 helpful votes
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October 30th, 2020

Their clothing (dresses) looked vibrant with color on the website and had good prices which suited my needs at the time. I ordered several of these dresses and a necklace. Ordered on 9/10, arrived on 9/28. They were super sheer, cheap looking and looked like frocks. I will have to wear a full slip underneath and even get them taken in if I don't donate them. The left two are what I receoved, the right two are the website's. Notice that the DESIGN IS NOT THE SAME! I paid $20.99 for shipping and $. 99 for "insurance". The shipping took my package first to York, PA, then to New Hampshire, then to New Jersey, then back to PA. VERY DISAPPOINTED with these products and based on some of these reviews on returning stuff, I am not going to put myself through that aggravation. I would say STEER CLEAR of this company. Lesson learned!

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Lisa,

We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "Sitejabber+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user jilianak
Morocco
1 review
0 helpful votes
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April 9th, 2017

I love their dresses. So cute So colourful and joyful
It's like Tropical style remind me of the tropical trip I never get the chance to go to. Haha At least I have the dress that makes me experience it.

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Value
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Thumbnail of user ianb553
GB
1 review
2 helpful votes
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May 9th, 2021

Utter shambles. No quibble return actually means they keep the VAT from the refund. 20% of sales value kept by them for something that is back on their shelves. Contacted BBC Watchdog and HMRC to take their view and open a case. DO NOT BUY from here under any circumstances.

Tip for consumers:
Buy from elsewhere

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Thumbnail of user ethelm98
Georgia
1 review
2 helpful votes
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January 16th, 2023

I am trying to get a refund for the poor quality jackets I ordered. They offered me a 70% discount instead. First, it took forever for the product to arrive. Second, the color jacket I ordered was like a royal blue. When I received it, it was a baby blue. Fabric is made of a different material. POOR POOR POOR! Please rreturn my money.

Tip for consumers:
Poor quality

Products used:
jackets

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Value
Shipping
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Thumbnail of user pavlef1
Serbia
2 reviews
0 helpful votes
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June 4th, 2017

I recently ordered a dress from Floryday as a present for my sisters birthday. I was surprised when it came in two days, I didn't think that it would come that fast. It's looks EXCATLY the same as it does on the website! My sister loved it, she was so happy with the dress.

Thumbnail of user yvonnef27
Ireland
1 review
51 helpful votes
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March 9th, 2018

I placed an order with Floryday thinking they were in England on the 7th February for a dress and a pair of shoes for a wedding I attended last Saturday 3rd March. The order still hasn't arrived The money came out of my account on the 8th February. I just received a text to say it was being delivered today a month later!
And I would have to pay excise duty of 39 euro. This is not what I signed up for. How can I return the items or get Floryday to pay the excise?

Thumbnail of user karenc162
Philippines
1 review
1 helpful vote
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August 16th, 2016

I bought a casual dress as my birthday gift to my bestfriend and she loves it! The price is affordable yet didn't sacrifice the quality of the dress. Yes! The quality is very good! I will definitely buy again.

Thumbnail of user reema29
Egypt
1 review
1 helpful vote
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March 11th, 2017

I'm very happy with this collection. It is really unique. The designes, materials and colors all are amazing. I'm really in love with it. Great experience and great product. I think it won't be the last time i try your products

Thumbnail of user karenm1743
GB
1 review
2 helpful votes
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October 7th, 2020

Bought 2 jumpers from this company and the courier that they used to deliver my parcel left my parcel in an unsafe place resulting in my parcel being taken. I contacted them about it but they asked me to contact the courier directly which I have tried to do on several occassions but they are not responding. Florydays have done nothing to help and the aftercare is non existant! Please think twice before purchasing from this company as happy to take your money but not so happy to provide after customer care.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Karen,

Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user karenm444
Canada
2 reviews
48 helpful votes
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March 7th, 2018
• Updated review

I was scammed with an inferior product through false advertising, with no reply from returns. After seeing my negative review on sitejabber, I received an email from FloryDay asking me to delete my review to receive my money back. They gave me a four-step process to do this successfully with sitejabber. They said I could keep the horrible top... I wouldn't want it back either! Once the negative review against their company is removed, they would return my money if they could. If they couldn't I could once again deal with their return department, which is non-existent. Quite an operation. I can't even give this cheap polyester top away as a gift or donation. Going in the garbage... what a waste and a complete scam. Despicable! A BIG ZERO STAR FOR FLORYDAY.

Scammed on product and no response from returns
March 5th, 2018
• Previous review

Ordered a cotton top, and received a cheap polyester, poorly made product that was many sizes too small. Submitted a return request, and I have not been contacted as specified on the site. I've been scammed!

Thumbnail of user valeskav
Germany
1 review
20 helpful votes
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August 12th, 2018

Even though I was rather skeptical about ordering from this homepage, I decided to order two dresses. In my search, I was very specific in ordering only "cotton" products. I found the two dresses under the category "cotton dresses". The dresses arrived and definitely are NOT cotton. They appear to be 100% polyester. I wanted to write a review about it on the site but was just directed to the help-desk. Frustrating and closeted company.

Update: After writing this review the company contacted me to offer me a full refund of the articles if I delete this review. I replied I was not interested in their money and the review shall stay on sitejabber. In the end they refunded me the full price of the two dresses, which is nice and I decided to change the title of the review from "cheap, cheaper florydays" to "Dubious shop with strange practices" and add this "update" to my review.

* Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user waveneyb
Florida
1 review
26 helpful votes
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May 18th, 2018

I ordered clothing on April 28 and paid extra for expedited delivery. They have gone into my account and got paid immediately. To date, I have not received any clothing/package. Each time I enquire, I receive a robotic response, that is very elementary, no professional action. They tell untruth, and lead you along with lies that your package was sent. They provide a FedEx number that is non-existent. FloryDay must be closed down immediately, so they cannot defraud innocent people out of their hard earned cash. HELP IS NEEDED TO CLOSE THEM DOWN!

Thumbnail of user amandaw581
Australia
1 review
1 helpful vote
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September 30th, 2020

Do NOT buy from Floryday. The clothing is all 95% polyester. They advertise and show pictures of clothes that sound and look like they are cotton and linen. That is not the case! I repeat... Floryday clothes are disgusting and they lie about what you are actually getting. DO NOT BUY FROM THEM.

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Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Amanda,

We are sorry to hear that you are not satisfied with the material. We always do our best to make sure that the fabric used for our product is of high quality, which has already been proved by the positive feedback of our customers throughout the world. But we can understand that different people have different views. Besides, the standards of commonly used fabrics are also different from place to place.

Our return policy is convenient. If you dislike the material quality, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html

Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user assadm3
Pakistan
1 review
0 helpful votes
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June 8th, 2017

Recently it was my wedding anniversary and I planned to give a sweet gift to my lovely wife, so I ordered a dress from Floryday.com. The service was beyond my expectations as I received the dress in a beautiful and safe package. The dress was so much gorgeous with fine quality. Furthermore, the size perfectly fitted my wife which made her more jubilant.

I would like to give my compliments to Floriday.com for making my day so special.

Thank you sooo much!

Thumbnail of user lisat204
California
2 reviews
15 helpful votes
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March 18th, 2018

I ordered a dress for an event. It never came. I put a negative review on this website last month. FloryDay contacted me and apologized for the delay of delivery of the dress. I finally received the dress and contacted FloryDay to get a return label. They said that they would go ahead and issue me a credit for the dress and I would not have to return the dress. I thought that was good customer care however I have never received a credit. This company seems wishy washy to me. I will not do business with this company again.

Thumbnail of user fhondac
California
1 review
0 helpful votes
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May 13th, 2017

I just received my order. While I was opening the package, I was saying to myself, I hope it is at least close to what I ordered. Volia! It was exactly what I ordered the quality is very good. I am very pleased. Now the real test will be when I order something else. One company sent the perfect first order, but when I ordered from them again, it looked like garbage. Thank you FloryDay very impressive!

Thumbnail of user loud15
Bulgaria
1 review
0 helpful votes
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August 25th, 2016
Verified purchase

I love them... I bought 3 bags from Floryday as I am crazy about bags and suiting them to my shoes. The package arrived a little late, but I love the quality and... the price! Awesome Choice, I recomend Floryday to everyone now!

Thumbnail of user devanb2
Bulgaria
1 review
0 helpful votes
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August 25th, 2016
Verified purchase

I am a maxi girl and I find it difficult to find dresses everywhere, I opened this site and I found a really great choice of maxy sized beautiful fashion dresses. I bought one just to try and I am very satisfied. I am going to buy again.

Thumbnail of user rijyakb
Nepal
2 reviews
0 helpful votes
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June 2nd, 2017

My wife ordered some dresses from FloryDay. She is very satisfied with the dresses. The dresses are made of quality fabric and doesnt lose its quality. The dresses are very comfortable and the price is reasonable as well. Well, I might say the product shipping is much faster than I had expected.

Thumbnail of user courtneyn10
Philippines
2 reviews
0 helpful votes
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June 4th, 2017

At first I was skeptical, not sure if this would even fit me because most small dresses are still too small for me. But I wasn't disappointed at all when I got the item and I love it. I like the fabric and the print is attractive as how it shown on the photos. I wear it in an event, and they were wowed how I looked with the dress. I purchased the other color as well, totally satisfied.

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Thumbnail of user hamzam21
Morocco
1 review
0 helpful votes
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July 26th, 2017

I have been using Florday for such long time, and i have never been unsatisfied with the package that i have ordered, great material, fast shipping, i can't complain about anything, and deals are incredible with different taste offer. I mean i couldn't be more luckier to have this site on my side at all time, now all my friends and family are using Florday.

Thumbnail of user marilynr618
Illinois
1 review
2 helpful votes
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January 22nd, 2023
Verified purchase

In July 2021 I order two dresses and never got them. They took the money out my account. They claim they had the wrong address and the dresses werer returned. But I never got my money back. Then they removed my account. But I made copies. All this time. I still have the order number. I reached out to them twice last year. The keep sendind new clothes items. But wont honor my money they took from me. Marilyn Rickmon

Tip for consumers:
Do not deal with them

Products used:
NA

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Thumbnail of user barbaraj157
Georgia
1 review
22 helpful votes
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June 22nd, 2018

I ordered a dree from Floryday. The dress received was nothing like I ordered down to the color. When contacted got the run around. I would like to return the dress. In the meantime I will contact the back and dispute the charges.

* Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ralphm61
El Salvador
1 review
0 helpful votes
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August 16th, 2017

I am more than satisty with the quality of their products! I love the design, fabric, and the colors. There are so many different styles for all kind of women. My girlfriend just love the dress I bought for her. I totaly recommend you FloryDay, you won't regret!

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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