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  • Floryday

Floryday

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Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2233rd among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
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How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user esterb1
Armenia
1 review
0 helpful votes
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August 27th, 2017

FlodyDay is an awesome website to choose for online shopping. It's a great platform for those who look for the trendiest dresses and fancy outfits. I choose FloryDay.

Thumbnail of user tatyanav11
Massachusetts
1 review
1 helpful vote
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August 24th, 2021

I ordered 2 dresses form them. They send me ugly dresses which did not even look like those I ordered. And now I have to process their complicated returns?
I seems like total scam.

Tip for consumers:
run away from this site as fast as you can!

Products used:
2 dresses

Service
Value
Returns
Quality
Thumbnail of user deepakk62
India
1 review
3 helpful votes
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March 15th, 2019

This company is so good they work on commitment really well and thanks such wonderful experience. They give beautiful service and such wonderful different types of clothes on best selling prices.

Thumbnail of user jaynea17
GB
1 review
0 helpful votes
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July 27th, 2019
Verified purchase

I feel Floryday has a very wide range of all that they sell.
I personally am a shoe fanatic and their shoes are very good value for beautiful and unusual shoes.

Thumbnail of user idhonnaa
Philippines
2 reviews
0 helpful votes
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June 2nd, 2017

I bought a dress during the sale day. It was in a cheaper price but they are using the best materials that they have. I got a lot of compliments from my friends because it fits me the best.

Thumbnail of user sallym372
GB
1 review
4 helpful votes
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August 2nd, 2020

Very poor quality, looks nothing like the item I saw on the website, and coincidentally now I'm trying to get details to return, the website keeps crashing!

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Sally,

We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user islandea
DO
1 review
0 helpful votes
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May 25th, 2017

This is such a wonderful. I would recommend for any season and any occasion. Perfect for smart people and finally Highly recommend if you are looking for something new you wont be disappointed.

Thumbnail of user michaell312
Kenya
1 review
0 helpful votes
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June 15th, 2017

I recently bought a dress for my wife and it made us fall in love all over again. She loved it so much that she asked where I bought so that she can buy some for her friends

Thumbnail of user maryl527
New Jersey
1 review
18 helpful votes
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July 7th, 2017

I purchased from Floryday twice. The first time, I ordered two items in medium. They did not fit at all. They were too small. The second time I ordered large. They did not fit at all. The waste in the large shirt was over 72 inches. That's crazy - Even a tailor could not fix items. One item had a waiste size of over two yards wide. The leather bag that I ordered was vinyl. Cheap and unusable items. Since customer service does not respond, I am taking to social media. Floryday is a subsidiary of ZC Holding Company of Hong Kong. My first order was for 79.00. The second 153.67. I will follow up with PayPal and Amex to alert potential victims and customers.

PayPal just returned 1/2 of my money. Floryday, as a result of this review, offered to return my money if I took this review down. The lesson I learned is PayPal is great. This is not my battle, all I wanted was a phone number and an address to return items to Floryday. I also realized that Floryday did not respond until I wrote this review on Site Jabber. So basically, if I take this review down, I will get my money back. That will skew the reviews available on this site, making everyone think that they only do right by customers. Sounds like a bribe to me.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Thank you for your sharing.

We are sorry for what happened, we sent the top solution to your email, would you please check and give us a reply?

Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

Best regards,
Floryday

Thumbnail of user valeriej25
GB
2 reviews
0 helpful votes
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August 12th, 2016
Verified purchase

My dress is beautiful, the colours gorgeous and it looks just like the picture. It fits me very well especially in the shoulders. It also arrived on time. Very pleased.

Thumbnail of user lizav6
Belarus
1 review
1 helpful vote
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December 30th, 2017

Excellent. Fast delivery to Belarus. The dress was as described. The seller answered all questions about the product and advised the appropriate size.

Service
Value
Shipping
Returns
Quality
Thumbnail of user francoisj1
Haiti
1 review
1 helpful vote
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August 5th, 2016
Verified purchase

Great Experience! To be good to be true. I have received my order one time and the customer service is very good... Highly recommended to anyone that is looking for good fashion

Thumbnail of user pamelal44
Florida
2 reviews
5 helpful votes
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September 6th, 2016

Placed an order for 2 dresses and 1 backpack on July 29.
I did receive my order on 9/8/16. I do like the dresses I ordered. I will order from them again, and hope for a shorter delivery time.

Thumbnail of user agonar
Serbia
1 review
1 helpful vote
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August 18th, 2017

Want to look great in your events or your day-to-go days? Then FloryDay is for you, for every event there's something you can buy here and look great! Recommended.

Thumbnail of user thilinig
Sri Lanka
1 review
0 helpful votes
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February 6th, 2018

I purchased a dress from here and the dress was PERFECT! The quality is outstanding. Thank you so much for the amazing dress.
I would definitely come back again.

Thumbnail of user valeries137
Tennessee
1 review
26 helpful votes
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June 13th, 2018

Cant call a phone number for customer service. Have to type in a gigantic order number to inquire about my status. You have to email everything. No physical person to talk to. Very shady!

Thumbnail of user kazt
GB
1 review
19 helpful votes
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August 7th, 2017

DO NOT ORDER FROM THIS COMPANY IMPORTANT MESSAGE. THE REFUND IS NOT STRAIGHT FORWARD THE PRODUCTS COME FROM CHINA AND YOU DO NOT GET AN ADDRESS TO SEND THE ITEM BACK IT IS VERY COMPLICATED PROCESS. IT IS NOT A PROFESSIONAL COMPANY DO NOT TRUST FLORYDAY

Thumbnail of user katiuskaf
Ecuador
1 review
2 helpful votes
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November 25th, 2018

I have bought several dresses for me and for my sister, really they are beautiful, I love the attention they provide, you are my favorite store number 1.

Thumbnail of user stephanieg1598
Austria
4 reviews
0 helpful votes
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October 15th, 2022

Awesome company to work with. A pleasure to deal with…great selection, prompt delivery in a well-packed, and great customer service. I'll definitely be back in the future.

Thumbnail of user ezy1
Egypt
2 reviews
0 helpful votes
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June 3rd, 2017

I ordered the polka dot casual V neckline for my mother and she was really happy with it and the size was perfect. She loves the blouse as it looks perfect on her.

Thumbnail of user virag3
District of Columbia
1 review
0 helpful votes
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August 17th, 2016

I bought a casual dress 5 days ago and i love it! The price is affordable yet didn't sacrifice the quality of the dress. Yes! The quality is very good! I will definitely buy again

Thumbnail of user lilitm
Armenia
1 review
0 helpful votes
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July 15th, 2017

I ordered a dress at Floryday, and it was delivered to me within just couple of days! The dress is of a fantastic quality, and the exact size I had ordered. I am very satisfied with Floryday!

Thumbnail of user alisonb195
GB
1 review
2 helpful votes
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August 8th, 2020

I am very disappointed in the quality of the items I ordered. Trying to get a refund is impossible as my pass word keeps getting rejected. The company is basically uncontactable.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Alison,

Sorry to hear that you haven't received our reply. For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will answer you in 48 hours with the solution. Please be assured that we'll do our best to help you out. If you did not receive the email, please recheck it with your spam box or junk folder.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber+your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user christineh1281
Sweden
1 review
1 helpful vote
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August 19th, 2021

I ordered and paid for the clothes the 20th of June and today one month later I still haven't got them or heard anything from the company when it is coming..

Thumbnail of user jorrembellep
Philippines
1 review
1 helpful vote
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January 30th, 2019

It was the best online shopping experience ever! It was easy to order, the dress looks stylish and beautiful. And fits perfectly! I will surely order again.

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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