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Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2233rd among Women's Clothing sites.
Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.
I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.
Yeah Floryday! You've restored my belief that an amicable resolve was possible.
Thank you for restoring my faith and my refund. Thank you for good customer service.
Just received my order yesterday. I was disgusted... this is the worst quality of clothing i have ever seen! These dresses are made with the cheapest fabric ever... no designer tags of any sort... so it was probably made at someones' home. Just disgusted that this sham is allowed to happen. Never again... won't buy anything else from overseas!
Mary W
Tip for consumers:
Have been working with a representative from Floryday to get a refund for my order. This person has been patient and kind; I will be patient to get this situation resolved. Thank you Floryday for working toward a resolve.
It's a good website, you can see and choose everything easily. The quality of the dresses is a best. The material that use is so good also the design is very amazing.
I ordered a dress. I was told 5-10 days but it took two months to receive. I was soooo disappointed with the quality of the fabric. The dress was not cheap so I expected a much better quality. NEVER AGAIN WILL I ORDER FROM THIS COMPANY. I just tucked the dress in my drawer and decided not return it. IF it took two months to receive I can't image them trying to refund the money. I probably won't hear from them at all But they took their money the same day i placed the order.
I have contacted the company twice and asked about the shipping date and have gotten no response... its been nearly a month and it's still in the processing stage.
I enjoyed shopping on Floryday. The customer service is great and the site is well structured and easy to navigate. The dress I ordered came in the right size and arrived on time.
Still waiting for an order from May. Nothing by bogus excuses from the company. They stole $120.00 from me. Never order from this company. They should be blocked from selling on the internet
I was contacted by someone very helpful in Customer Service regarding my concerns about my refund.
I was satisfied with the prompt reply to my concerns.
The clothes ordered were perfect wear & the service was timely. The fabric was as good as it looked online and dress was perfect fit. Great experience overall.
The product I ordered was delivered to me, early as I expected. The fabric is great and the description in the website is exactly the same when you got the product.
Great shopping from them and no regrets. I loved the sale offers and the quality products delivered same to the dresses i ordered and lived up to the expectations.
FloryDay offers unique style and designs in clothes and shoes. I like the fit and look of their clothes and shoes. The customer service is excellent and the price is fair. Highly recommended.
It is the best shopping experience I ever had. I bought a dress for my sister's birthday. She said that it was the best gift she had for her birthday.
Thank you very much floryday. It was a very nice shopping. The dress I bought was of good quality and price. The communication of the company was also very good.
First they said they would refund 50% of my money if I would remove my review then they said they would give me 100% refund if I would remove or change my bad review.
I believe this is a SCAM floryday is doing. When I was placing the order it says standard shipping is $5.99 and expedite shipping is an additional charge of $4.99. I selected and they charged me for expedited shipping then sent the dress standard shipping, stealing my money. They refuse to help in any way. Their resolution was for me to be patient, I paid for 2 day shipping so it was here in time for an event. It was not here in time I don't want it. I placed the order on Thursday May 2nd at the latest the dress should have been delivered on Monday May 5th. It is now Monday May 13th and no dress they say it will at least another 18 days till delivery. I have contacted them several times to no avail. I no longer want the dress or need the dress. I honestly believe this is a SCAM and they are stealing peoples money. I have proof from my receipts I took screenshots to prove they are stealing money. They are rude and dismissive. After reading reviews I may never get the dress or a refund.
I chose "expedited shipping" and i received the dress on time, and i loved it! And i also cancelled one order and received a refund for it within one week.
I ordered in March of this year. My money was taken never received a email or my order. Can't get ahold of them tried for months. Don't order from them they steal money and you get nothing.
Hi Elaine,
We are sorry to hear that you haven't received the order. Currently the total delivery time includes processing time and shipping time.
Processing time: The time it takes to prepare your items to ship from our warehouse. Normally, the items will be shipped within 7 days. If you buy the pre-order product, it needs 14-21 days.
Shipping time: The time for your items to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) or Standard Shipping (7-30 business days) to ship your order. The shipping method and shipping time may vary in different countries. For detailed information on standard and expedited delivery, please refer to our Shipping Information (http://www.floryday.com/shipping-info.html).
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
This website offers great value for your money. Had some issues regarding shipping but customer support were quick and efficient in finding a solution. Would definitely suggest to everyone.
I put in quite an extensive order with FloryDay considering their pricing is so good. I had my doubts about the sizing, so ordered up a size in everything I ordered. I purchased two pairs of shoes and one pair of boots in a size 39 - I usually wear a U.S. size 8 - all of the shoes fit, and while they're not the best quality - fashion-wise they are nice and wearable. I also ordered 5 dresses and a coat. I wear a 0 or a 2 U.S. -which is usually an xs. I ordered size Small and everything fit, if not a little big - but everything I ordered had a belt, so i could be modified a bit with the belt so it fit better. If I could caution you on anything, it would be to order what size you really think you wear - the coat is a small and it's probably a little too big. - It has a belt also so I will wear it, but could have gotten by with a smaller size. The shipment took three weeks to get here, with emailing back and forth about addresses etc - I thought at times I wasn't getting it at all, but when it came I was pleasantly surprised - I would definitely recommend!
Hi Diane,
Thank you for your feedback. Glad to know that you are satisfied with your purchase overall. As for the size issue, a tip for our customers: please refer to our size chart for each dress as each dress has its own size chart. Then the dress will fit you better:)
For any more questions, you may contact feedback@floryday.com.
Kind Regards,
Floryday
I ordered 3 of July and to day is 30 of July. They say on the site that you can speak to the shipping company but I can't see what companie I should contact. Don't order from this company.
Hi Paula,
We are sorry to hear that you haven't received the order. Currently the total delivery time includes processing time and shipping time.
Processing time: The time it takes to prepare your items to ship from our warehouse. Normally, the items will be shipped within 7 days. If you buy the pre-order product, it needs 14-21 days.
Shipping time: The time for your items to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) or Standard Shipping (7-30 business days) to ship your order. The shipping method and shipping time may vary in different countries. For detailed information on standard and expedited delivery, please refer to our Shipping Information (http://www.floryday.com/shipping-info.html).
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
Ordered a couple of tops and had to return them as not a good fit. Sent by signed delivery, they were received on the 13th July and still not had a refund.
Hi Anne,
Regarding to the refund, if you paid with card, the refund will be back into the account which you used to pay for the order within 7-15 working days, depending on the bank processing time.
If you paid with your PayPal account directly, the refund will be back into the account which you used to pay immediately once processed, while it will take about 30 days to receive the refund if you paid with a credit card through PayPal, depending on the bank processing time.
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
The FloryDay is the perfect fashion online. I will recommend this online shop for it's hastle free to pick a dress that will suit to you. The fabric and designs will make your feelings satisfied.
I ordered 6 items from this company. One item arrived with a stain on the front, three items had sleeves of different lengths, one item was so large two people could have fit in it, one item was so poorly made it wouldn't have made it through one washing and all of the items were of horrendous material. When I asked to return the merchandise I had to pay for that it cost me 65.00 USD to do so. Or You're given the option to keep the junk And only be charged for half your money. I received correspondence in languages I didn't speak, and when I finally did get reimbursed for the purchase they shortchanged me by a few dollars. This website is affiliated with AIRY and many other companies that advertise on Facebook and other places. The websites all look the same and are based in China. They are a complete rip off. The return address I was told to send the merchandise back to was to a Mr. Lee which should give you a clue that you are not dealing with a legit company. Before you receive reimbursement you will be asked to please remove your negative review. These five star reviews are with paid or fraud. This company is a fraud. Do not buy!
Hi Moira,
Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.
We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
Great dresses easy to order dress was as seen in photo and even better when it came am buying a outher dress next week as I was waiting to see what this one was like and my order came in good time
The shoes was delivered on time. It was of good quality. The communication and order method was very simple. I recomend others to buy from this supplier. I love this company
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Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.
Hi Marian,
We would like to thank you for your fantastic review. It always makes us glad to hear the feedback from you and to know that our efforts to serve are recognized.
For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.
Best Regards,
Floryday