This website seems to be closed. Find similar businesses
  • Floryday

Floryday

Write a Review

Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2236th among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
See all photos
How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user vickyk22
India
2 reviews
0 helpful votes
  • Send Message
May 28th, 2017

I was thinking a cute dress to gift my girlfriend on her birthday. My friend tells me about Floryday and also suggests me to try it. As I was really nervous because it's my first time of shopping from Floryday. But when I came on Floryday page really! I mean Floryday has many different variety and styles. I was confused which dress I will choose because all dresses are very pretty. Finally, I choose 1 dress and waiting for it. I can't believe it they deliver me before given time. I received it with an impressive package. And the quality is very good. My girlfriend also like it and told me to try it again. Highly recommended.

Thumbnail of user rashmir5
India
1 review
0 helpful votes
  • Send Message
June 17th, 2017

I really enjoyed my journey which connected luckily with the Floryday. I bought some stuff for my wife from and she has been admiring for the last two months and it is still going on. The stuff available here is absolutely amazing. This awesome company is known for its commitments and it provides the worlds best quality fabrics, the costumes available here are really unique and distinctive. Floryday is the station for every pocket and believe me for sure, you won't be disappointed with the thrilling experience.

Thumbnail of user ceciliao1
South Africa
2 reviews
0 helpful votes
  • Send Message
April 21st, 2017

I bought some dresses from floryday and was so surprised! The quality is excellent and it was delivered very quickly and the price was so good better than I could find in any shop near where I live. I will tell all my friends about this amazing online store

Thumbnail of user tonyt556
Utah
1 review
3 helpful votes
  • Send Message
January 21st, 2021

I ordered three blouses for my wife but only received two of the blouses. I was charged for all three. When trying to contact Floryday I found it too confusing. I do not recommend buy from this company.
Tony Thomas

Thumbnail of user himanshug7
India
1 review
1 helpful vote
  • Send Message
November 20th, 2018

Floryday provides best quality items to their customer. The delivery is on time without any problems. I ordered a dress for my girlfriend and it was a perfect fit and she was delighted with the quality of the material used.

Thumbnail of user davidj236
VE
1 review
0 helpful votes
  • Send Message
December 16th, 2016

At the beginning, I was a little bit worry to try.
However, their dress is really attractive and nice for girls.
Actually, this is my first online shopping experience, but I spoke with one of their LiveChat agents and they sent me this youtube video of how their clothes are in real life which made me convinced that the quality is really good - which they eventually turned out to be!

Thumbnail of user sadias2
Bangladesh
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2017

I ordered some dresses for my sister to give on her anniversary. All dresses were so fit and comfortable and the price is so cheap. All dresses quality were very good and color combination was amazing. Excellent customer service I received my product in time. I would love to buy more dress from Floryday.

Thumbnail of user hayate1
Canada
1 review
1 helpful vote
  • Send Message
August 23rd, 2020

I ordered 3 swimsuits and a pair of shoes. I thought the price was decent until I got the shipping fee of 35 dollars. The quality of bathing suits is terrible. The fabric has no longevity and looks like it's falling apart, terrible bust/bra cover. Will be looking for another company. It's a shame.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Hayat,

We are always working with the most trustful delivery companies and the shipping cost depends on the weight of the items you order, the shipping method you choose and the delivery destination. Considering the competitive price of our products, it's still quite cost-effective to purchase from us. We sincerely hope you could have a try and we will never let you down.

Any question, you can send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user jaynec67
GB
1 review
10 helpful votes
  • Send Message
July 10th, 2020

Floryday make it very easy to order and I have had several items from them I have been very pleased with. However the last item I ordered was a terrible fit and I have been trying to contact them to receive a return request'. This is proving very difficult as I can't log into their website to find my order. I have tried different ways to contact them but it seems they are only interested in orders and not returns. They should make returns as simple as ordering, I can't understand why they don't send a returns label in the parcel as most companies do. If I'm unable to return this item I won't be using this company again.

Thumbnail of user elenaa14
Italy
1 review
1 helpful vote
  • Send Message
September 9th, 2016
Verified purchase

I am very happy with my dress, it looks exactly like in the picture, Floryday staff was very helpful when I asked news about the shipment. The only note is a little delay in receiving the parcel, but I don't know who was responsible for this.

Thumbnail of user dawnb278
GB
1 review
1 helpful vote
  • Send Message
July 30th, 2019
Verified purchase

I ordered two white different design dresses to try out for my future vow renewal, and was going to buy the one that looked best and return the other, but I was so impressed with both, I bought them both. Good fit too.

Thumbnail of user lindas1266
GB
1 review
6 helpful votes
  • Send Message
July 23rd, 2019

I would not recommend buying from this company there delivery is appalling its now four weeks and we still have not received our goods disgusting i shall now be reporting this to my bank and complaining to them as well as we paid by debit card.

Thumbnail of user janicel99
GB
1 review
48 helpful votes
  • Send Message
July 19th, 2018

Floryday are unscrupulous. They will not refund your money and they ignore you. They did not give me a return address so I had to use address on package. They do not answer emails. If you want to throw your money out of the window buy from them!
This company eventually refunded but on the proviso that I remove a review on Trustpilot. Still an unscrupulous Company!

* Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ruthef
Florida
1 review
20 helpful votes
  • Send Message
July 16th, 2017

Ordered dresses for my son's wedding out of town. I needed the dress by 7/15. I paid for expedited shipping and was told "not to worry" -- It will get there in time. The took so long to ship the dress that now it won't arrive in time. I was clear about my requirements, but they lied about the delivery time. I won't deal with this company again.

Thumbnail of user maimoonah
GB
2 reviews
7 helpful votes
  • Send Message
June 14th, 2016

Initially, FloryDay did not respond to my complaints but after commenting adversely on SiteJabber, they have now refunded a certain amount off my first order and the postage from my second order. I'm awaiting the amounts to be transferred into my account but so far I'm pleased with their customer service.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Dear Maimoona,

We are sorry to know that our products disappointed you. We've sent you another email with top solution. Please have a check and give us a reply.

Floryday Service Team

Thumbnail of user sarasp
Canada
4 reviews
8 helpful votes
  • Send Message
June 19th, 2021

I bought 3 items, all marked as 'linen, cotton': a shirt, a skirt and a pair of pants. The skirt was made of a flimsy transparent 'cotton and polyester' blend, and needs 'dry cleaning only'? The shirt looks nothing like the photo, is again made of some cheap synthetic. The pants are NOT linen, but some cheap sack that's rough and abrasive, and look like armor. So, save your money and avoid this website. No wonder you cannot put a review on their website, because it's a scam!

Products used:
none

Value
Quality
Thumbnail of user maureenm200
South Africa
2 reviews
17 helpful votes
  • Send Message
July 25th, 2019

I have read many bad reviews about your company and hoped I would't be one of them but I am and am livid. At no point when receiving the shipping document does it mention additional tax and if unpaid our goods will be destroyed. You are a foreign based company who buy goods from China so who knows if and when I will ever receive my goods will i know the quality. I think what you are doing is illegal and you are ripping people off from all over the world. This is my first experience and my last of buying on line. One also thinks they are buying goods for X and it doubles because of shipping. Why do you not build these things into your initial cost. As you can gether I am very upset and no longer if the goods ever arrive am I interested in what arrives. You are very shortsighted because at this rate your data base can only diminish Maureen Marshall

Thumbnail of user daunnm
Florida
2 reviews
5 helpful votes
  • Send Message
September 27th, 2016
Verified purchase

It took over 3 weeks to get my order but the wait was worth it, my dresses were beautiful, I got many compliments at church yesterday. Thanks to FloryDay for sending a package of pretty dresses that lived up to my expectation and I will order from this site again. Daunn Munn

Thumbnail of user janep45
Georgia
2 reviews
30 helpful votes
  • Send Message
August 8th, 2016

They claim they offer "fast and hassle-free returns". This is not true. They said I would have to have my dress shipped back to China which would be cost-prohibitive. So they offered me 30% off the dress or a 50% off coupon on another purchase. The dress I ordered was supposed to be knee length but was 6 inches above my knee and the waistline was 3 inches too short. It might have fit someone 5' tall. I took the 30% refund which did come back to me, but I was extremely disappointed with their return policy.
UPDATE: After posting on Sitejabber, floryday offered me a full refund which is on its way.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Dear Jane,

It is a shame to know that the dress does not fit and you are not satisfied with it. We've already sent you an email with the solution. Please kindly have a check and give us a reply.

If you did not receive it, please check your spam box or junk folder. Please be assured that we'll do our best to help you with your order.

Floryday
service@floryday.com

Thumbnail of user elnura1
Azerbaijan
1 review
1 helpful vote
  • Send Message
November 15th, 2017

My girlfriend fall in love with fancy dress we bought from Floryday. So I've ordered another one for my sister as well. Fabric is soft which is great, the design is modern and casual. Nice to wear the dress both to events and on the beach.
Thanks Floryday for this opportunity

Thumbnail of user lilliane6
GB
1 review
0 helpful votes
  • Send Message
August 2nd, 2016
Verified purchase

Thank you for delivering my order in the time you said it would take also for keeping me informed from start to finish. The dress was packaged very well and it is exactly as described in the advert. I will recommend your site to others.so easy to use and very efficient.

Thumbnail of user jadec15
GB
1 review
0 helpful votes
  • Send Message
June 14th, 2017

An absolutely brilliant company to buy from, fast shipping and high-quality products. I have purchased from here multiple times and each time the quality of the product is extremely high and a brilliant value for money.

Thumbnail of user haidya
Egypt
2 reviews
0 helpful votes
  • Send Message
April 8th, 2017

It was a great experience. The quality of their products more than perfect and their prices are the cheapest comparing with others. I recommended them to all my relative, friends and family. They are the best

Thumbnail of user carolineo21
GB
1 review
31 helpful votes
  • Send Message
June 13th, 2018

I spent £183 on clothes three months ago, that I have never received. They took the money out of my account immediately, on the day of the order. I've had no response to all my desperate emails to them & no refund. I can't believe I fell for the SCAM.
I am disabled and not able to go clothes shopping, for my daughters wedding. I ordered everything I needed from Floryday for the wedding weekend away, and was left with not enough money and no time to shop elsewhere. Gutted
Up date;
I have now been offered an option to have compensation of £109.54 and my complete order to be received within 1-2 days from today 12th June.
Looking forward to seeing if they are true to there word.

* Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user samanthab175
California
2 reviews
36 helpful votes
  • Send Message
June 25th, 2018

To some degree I was lucky - I received the 6 items I ordered, however, the silk dress is polyester, and the viscose ( rayon) blouse is also polyester. I try not to wear polyester as it is not biodegradable. It is quite obvious that l will not be able to return these items as Floryday has a no return policy - no matter where I looked I could not find a return address. The polyester blouse was 3 sizes too small. One dress after washing by hand in cold water shrunk 4 or 5 inches. Need to use fabric paint on other items.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

How do I know I can trust these reviews about Floryday?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Floryday?