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  • Floryday

Floryday

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Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2234th among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
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How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

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Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user janeh269
GB
1 review
7 helpful votes
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December 17th, 2019

Was a bit apprehensive about ordering from this company but the skirt is lovely, fast delivery and well packaged. Well made, lovely material and a bit different from the usual run of the mill high street shops. Would order again.

Thumbnail of user sueh394
GB
1 review
2 helpful votes
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October 14th, 2020

This company are real crooks. They say you can return goods but have to contact them first. I have tried 4 times to email them and again to contact them by phone. The phone says there is no one available please leave a message after the tone. They say that if you email them they will reply within 24hours. I am landed with clothes that I do not want and no refund. Please be very aware that this firm, if it exists as a firm, is an absolute scam. Do not trust them an inch. If I could have given negative stars I would have done so.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Sue,

Please take note that we don't have any calling service. The phone number is fake.

For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will answer you in 48 hours with the solution. Please be assured that we'll do our best to help you out. If you did not receive the email, please recheck it with your spam box or junk folder.

Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best Regards,
Floryday

Thumbnail of user rogerw73
TT
2 reviews
0 helpful votes
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May 28th, 2017

My wife purchased dresses from this site and she was very satisfied. They fit great and more importnatly they were only a faction of the cost she would normally pay for dresses of this high quality. She is happy and I am happy because she is happy. Ad also because it cost her, and ultimately me, much less than she had planned to spend on her new wardrobe. Thanks for the great buys.

Thumbnail of user joycep258
North Dakota
1 review
2 helpful votes
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August 30th, 2020

I ordered 2 dresses received them in a reasonable time. When I open the package did notice the material was very thin( need slip). Tried them on one was to small the other to big. So can not use either one. Decided to wash the one that was to small to give to a friend and low and behold it shrunk and the one to big did not. Put up a review and Floryday contracted me and offered me a refund to take down my review. I agreed it been 18 business days and no refund. This is how they get good reviews for a while trick people in taking down the bad reviews. Not a good company DO NOT BUY ANYTHING!

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Joyce,

Regarding to the refund, if you paid with card, the refund will be back into the account which you used to pay for the order within 7-15 working days, depending on the bank processing time.

If you paid with your PayPal account directly, the refund will be back into the account which you used to pay immediately once processed, while it will take about 30 days to receive the refund if you paid with a credit card through PayPal, depending on the bank processing time.

Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user bennyk4
Indonesia
1 review
0 helpful votes
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July 31st, 2017

This shop not only provide perfect product, but also perfect price. You can find discount everywhere, so do not worry about the price. Just visit the site and you will never getting bored just to visit again.

Thumbnail of user andrewy17
Egypt
1 review
0 helpful votes
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May 24th, 2017

I brought a dress for my wife and she like it too much. She told me that it was the best birthday gift ever, as the dress quality is amazing and of course I didn't mention the price but I saw something the same which is high price.
I have to thank them as well as I mentioned to send it to my home in specific date and time wrapping as a gift and they deliver it as mentioned. Great Thanks to you and your team :)

Thumbnail of user mer2
California
1 review
6 helpful votes
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August 5th, 2020

The information and site given for tracking is incorrect. Tracking site in foreign language does not recognize order #, info from cust service says shipped two weeks ahead if inquiry!
Just bad bad service delivery!
Hoping product quality nit as bad as service.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi,

Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user christinem948
Maine
1 review
4 helpful votes
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August 16th, 2020

The dress I ordered and when I finally did receive it (3 weeks later) it did not look anything like the one online - it was 2 sizes too big and cheaply made - I have waited three days for them to respond to the return request. Their website completely breaks down when I try to fill out the return order online. I'm told to print "the picture below the page" and no picture has come up after a dozen times of trying. So I have no return address / label. I'm sending it back to the address on the package but I don't have any great expectations. They have not responded to a number of emails asking how to get this to them and, I'm reading on their website that they only allow 10 days for a return... so here I am waiting for them to respond while my time runs out. DON'T USE THIS COMPANY!

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Christine,

Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user tatendac1
South Africa
2 reviews
0 helpful votes
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June 3rd, 2017

I just received the dress I ordered and I cant stop smiling. I thought the dress would be a size smaller or bigger but nope it is perfect. The quality is more than what I thought it would be. I cant wait to tell my friends to also order from them. The color is the same as advertised I am so excited. Thank you guys for the wonderful service.

Thumbnail of user adagbao
Nigeria
1 review
0 helpful votes
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July 20th, 2017

I ordered a polyester floral short sleeve mid-calf dress from Floryday and I love the fitting I got and its quite affordable.The fabric is of high quality and the dress look for good on me when i wore it and it was delivered in time. It was a good experience.

Thumbnail of user nicolej54
Pakistan
1 review
0 helpful votes
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May 28th, 2017

I love FloryDay. I buy all my dresses. They fit perfectly. Usually, I have a problem with ordering on the internet, but never have had a problem with FloryDay's. Love shopping here online! I live in a rural area and little access to shopping. I buy dresses from FloryDay's. Love their quality and their deals. Always receive my orders promptly. Merchandise is packed securely. Dresses are in clean condition and sizes are correct.
I totally recommend using their web site for all your ordering pleasures!

Thumbnail of user marys395
Germany
1 review
0 helpful votes
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August 20th, 2016

I have always ordered shoes from Floryday and never get disappointed with my orders. They excellent shoes collection and I can easily choice the best one from their collection. And their delivery system is quite good. I am their regular customer.

Thumbnail of user asifb1
Pakistan
1 review
0 helpful votes
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June 8th, 2017

I purchased few dresses for my girlfriend at her birthday. When she brought these dresses in to her use she felt very much relaxed. She was contented with these dresses. By wearing these dresses she felt comfortable. She looked pretty because her dress was very beautiful. Things are judged by quality and style. I will suggest this website and will get access to this website for online shopping in future.

Thumbnail of user joelr94
Spain
1 review
0 helpful votes
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January 26th, 2019

I wanted to buy a pair of shoes for a Christmas gift and Floryday was the ideal place. The size chart, the recommendations of the web and the reviews of the users made it such an easy thing.! And of a good quality in a reasonable price! Whatever, my niece loves the shoes and they fit perfectly well.

Thumbnail of user khareenm
Philippines
2 reviews
0 helpful votes
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May 27th, 2017

I love their store so much. The fitting of the clothes I bought is really good and the price is pretty affordable. The process of placing an order is very easy and I got my items in few days. I would recommend this store with my friends and relatives.

Thumbnail of user janem721
GB
1 review
1 helpful vote
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August 30th, 2020

I would not risk buying again from this company. Why do I have to write at least 100 charachters. My blouse was not cotton as was. I will not bother to send it back as it has obviously come from China or America and the reviews are bad.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Jane,

We are sorry to hear that you are not satisfied with the material. We always do our best to make sure that the fabric used for our product is of high quality, which has already been proved by the positive feedback of our customers throughout the world. But we can understand that different people have different views. Besides, the standards of commonly used fabrics are also different from place to place.

Our return policy is convenient. If you dislike the material quality, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html

Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user romanm39
Slovakia
1 review
0 helpful votes
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April 1st, 2017

I made an order in this shop for several times. I am very satisfied with the quality of the goods. Delivery takes place in the shortest possible time. Consultation with the manager is at the highest level. I advise everyone to shop at this store.

Thumbnail of user raselm4
PS
2 reviews
0 helpful votes
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June 3rd, 2017

Excellent Experience brought a dress on Floryday. Few days ago I brought a dress For my wife. Really fantastic dress same as website image and there dress size also accurate. My wife relay happy to get it. Thanks Floryday. I want order again and again.

Thumbnail of user sirajuli
Bangladesh
2 reviews
0 helpful votes
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June 3rd, 2017

I purchased a dress for my wife in the purpose of giving surprise on our first anniversary.The quality was excellent.The price was also very reasonable.My wife was very satisfied after getting the dress.

Thumbnail of user michelles299
Philippines
2 reviews
2 helpful votes
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May 29th, 2017

I am not really into online shopping for I was afraid to be disappointed with the quality of products and the service that I could get. Apparently, FLORYDAY did not disappoint.:)

I have just received the dress that I have ordered and it is exactly what I have expected. It fits me right and the dress looks so pretty. The service was awesome as well - received my order on time.:)

The best thing is that it's really affordable. Will DEFINITELY shop again! :)

Thumbnail of user angelas175
Philippines
1 review
0 helpful votes
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June 2nd, 2017

I always have a good experience with FloryDay that is why online shopping with them is a breeze. The packaging is impressive and delivery is really fast. FloryDay is the only reason why I got hooked with online shopping. Their items are superb, discount and coupons are generous, pricing is reasonable and they just have the best costumer service.
My items always arrives on time, returns are done flawlessly and user friendly website.
Good words should always be spread for awesome online store like this.

Thumbnail of user mozammels
GB
1 review
3 helpful votes
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September 1st, 2016

I have bought a blue dress here for my girlfriend. Impressive! The dress is gorgeous. My girlfriend put it on and it fit perfectly. It is not the first time that I have shopped on your website for my girlfriend. You never let me down. Great!
Will recommend anyone

Thumbnail of user gil1248
Philippines
2 reviews
0 helpful votes
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June 3rd, 2017

I don't usually leave a comment on items I bought online but I guess I have to do it for FloryDay because I am totally pleased by the dress I bought. It was exactly the same item as described in the picture. I received the the dress on the provided delivery date too. I would definitely recommend FloryDay to my friends and relatives. Thank you and it was great doing business with you!

Thumbnail of user lorenao5
Texas
1 review
2 helpful votes
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March 14th, 2019

They are as cute as in the pictures. Keep in mind they are not American sizes so measure yourself first. Great quality! Plus they constantly have great deals! I think it's time to upgrade my wardrobe *wink wink*

Thumbnail of user jessed40
Philippines
1 review
0 helpful votes
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June 18th, 2017

I love their dresses, especially the one I ordered! Very satisfied after receiving the item. If I can just buy them all, I would. I was impressed by their service. Also, the quality of their clothes - so trendy and so comfy! I would definitely buy from them again!

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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