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  • Floryday

Floryday

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Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2234th among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
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How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

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Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user penelopew5
GB
1 review
13 helpful votes
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April 24th, 2018

I have deleted my previous negative reviews at FloryDay's request because my issues with the company have been resolved satisfactorily. A refund has been returned to my PayPal account 48 hrs after posting reviews on this and 2 other sites. I also informed PayPal of my problems with the company. I informed Floryday that I had photoshopped all my correspondence as proof of all action taken.

It's taken patience and tolerance to get closure. Reviews that are honest and non-aggressive probably work best... and also having people like sitejabber to go to. I'm positive I wouldn't have managed as quickly without review sites.
Thank you all.

Thumbnail of user benedictai
Nigeria
2 reviews
0 helpful votes
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June 2nd, 2017

I ordered a Denim solid long sleeve knee length casual dress and I was excited, It was a perfect blue color, good fabrics and it was a perfect size for me.
The most amazing thing was that the dress got to me at the expected date and in a good condition.
Floryday is fantastic

Thumbnail of user anujp4
Nepal
1 review
0 helpful votes
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August 19th, 2017

I bought a pair of dresses from Floryday for my friend on her birthday. The dress was awesome as well as the customer service was great. I was amazed by the fast shipping service as well.
Had a great shopping experience!

Thumbnail of user donnaw88
Canada
1 review
3 helpful votes
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August 7th, 2016
Verified purchase

My first experience with FloryDay started off a little shaky as the dress i ordered for a wedding did not arrive when it should have, needless to say I was freaking out, however after emailing and talking to Your costumer service I was sent another dress and was received in 4 days. Because of their excellent way they handled my inquire and fast reaction I will and have order from them again.

Thumbnail of user mdk4
Bangladesh
1 review
0 helpful votes
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June 12th, 2017

Some-days ago I bought a dress from Floryday.com for my wife. She was very happy when i give the dress. The color of the dress iis very attractive, size is same their chart.The price of the product is very reasonable.

Thumbnail of user innocentm1
Kenya
1 review
0 helpful votes
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August 30th, 2017

I like their customer relation and they are very courteous and friendly. They have quality products which are of good quality and convenient with your pocket. Satisfied with FloryDay. Continue with good service that you have.

Thumbnail of user innocentc
Nigeria
1 review
0 helpful votes
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September 20th, 2017

Product are excectly as described on website.
Excellent Livechat customer support. They are Always online!
Product quality and site management are superb.
Love to buy from FloryDay again.
Highly recommended!

Thumbnail of user gailleg
GB
1 review
1 helpful vote
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October 22nd, 2021

I had to return every item I purchase due to poor quality and inaccurate and differing sizing. I immediately on receipt returned these item and I have now been waiting over 10 days for a refund. They keep blaming site maintainance as the problem. This is not my problem TBH and I am so disgusted with the delay in issuing my refund. The refund policy detailed on their website doe not reflect their actual return process. Floryday actually deduct postage and processing costs from every individual item, therefore reducing the actual amount they refund. My advice is not to be fooled by the pricing of the items on the website, the quality is shabby and the sizing is actually pretty awful. So given my experience is to AVOID AVOID Forlyday!

Tip for consumers:
Poor quality, totally inaccurate and differing sizing of clothes. Terrible refund process and continual excuses for not refunding returned and unused items. AVOID at all costs!!!

Products used:
None

Thumbnail of user waqara6
Pakistan
2 reviews
0 helpful votes
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June 2nd, 2017

LOVE THIS DRESS! I have bought this dress for my wife. We are planning a road trip this summer and she is always more comfortable in a dress than in shorts or slacks. This dress is perfect! Love the way it feels, love the way it swings and love the color! I will be buying other colors too. Try this dress! I know you will love it!

Thumbnail of user anneh228
GB
3 reviews
1 helpful vote
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July 27th, 2019
Verified purchase

I have bought several items from Floryday over the last couple of months. I have been delighted with the service I have received and the quality of the garments purchased. Keep up the good work Floryday!

Thumbnail of user camilleo19
Pennsylvania
1 review
3 helpful votes
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January 15th, 2021

I recieved an email from floryday saying payment was needed to complete my order when in fact. The amount owed had been debited from my banking account. Once i sent an email pointing this out, the 24 hour response was my order was being completed and would be shipped in january. I then sent an email requesting an explanation for how they took funds from my account and then emailed me that the order was not paid for? Awaiting that explanation..

Thumbnail of user lisak322
Virginia
1 review
42 helpful votes
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June 6th, 2018

I ordered 3 pair of shoes for a wedding. I paid for expedited shipping. There is no phone number to call. I haven't received any info. Nor can I get a phone number to call. My products were due 12 days ago. I am issuing a complaint with the BBB

Thumbnail of user gygzp
Philippines
1 review
3 helpful votes
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August 7th, 2016
Verified purchase

I've been a customer of FloryDay for a month now and have found their prices and quality hard to beat. They also have a wonderfully wide variety of dress for any occassion. Their customer support is excellent and are quick to respond to any query. I really love my new dress that is so comfortably and perfectly fit to me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user veraa16
Colorado
1 review
40 helpful votes
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March 13th, 2018

I am desperately trying to get my refund back from this company and I realized today, 03/10/18, that I have been blocked from their customer service. Ordered in February am desperately trying to get my refund back from this company and now they blocked my connection with their customer service. Ordered on February 02,2018 - and canceled 02/15... so far I have gotten absolutely ZERO back.
Who does this?

Thumbnail of user janniew1
New Jersey
2 reviews
0 helpful votes
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September 1st, 2016

I recently discovered FloryDay and I absolutely love this website. They offer variety of style and the dresses are super cute and affordable. I recently bought the Cotton Solid Half Sleeve casual dress and it came in the mail exactly like the picture. The fabric is soft and the style is cute. I will definitely be purchasing more from FlorDay.

Thumbnail of user asac13
Sweden
2 reviews
27 helpful votes
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April 25th, 2017

I have tried for 5 months to send back two items that was not matching what I had ordered (wrong color and different cut than the picture shown in the webshop). Floryday have during these months, in approx 20 different emails just played an endless hide and seek game, that never leads to me getting my money back. Every single answer I've had is a dead end or a loop back to where I started. (Links that doesnt work or references to a new department that again refers me back to the other dapartment etc etc.
It's a complete fraud and they are systematically fooling innocent consumers.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Thank you for your sharing.

We are sorry for what happened, we sent the top solution to your email, would you please check and give us a reply?

Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

Best regards,
Floryday

Thumbnail of user chiranthiy
Sri Lanka
1 review
0 helpful votes
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July 23rd, 2017

My friend suggested me Floryday and for the first time I was going to order one dress. But when I saw the collection I coudn't stop ordering more that one. I'm so happy with the quality and the fit of the dresses. Above all I'm so happy with the collection. One dress I selected was casual elegant while other was somewhat colourful. So this is a collection with my exact taste. Going to be a loyal customer of Floryday.

Thumbnail of user saraw278
GB
1 review
2 helpful votes
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September 2nd, 2020

I ordered 4 items from Floryday at the end of May.
They took a month to be delivered. I kept 2, which were fine for the price. I returned 2 on 3rd July and have still not received my money back.
It would appear that Floryday deliberately makes it difficult to return items and I am still waiting for MY money originally paid on May 25th. I will never buy from Floryday again.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Sara,

Regarding to the refund, if you paid with card, the refund will be back into the account which you used to pay for the order within 7-15 working days, depending on the bank processing time.

If you paid with your PayPal account directly, the refund will be back into the account which you used to pay immediately once processed, while it will take about 30 days to receive the refund if you paid with a credit card through PayPal, depending on the bank processing time.

Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user camillaj2
Sweden
1 review
4 helpful votes
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October 14th, 2016
Verified purchase

I ordered 2 dresses and they came in only 10 days and I choosed ordinary delivery. The dresses are very small in size but i checked my inches instead and ordered size after that. Both dresses was perfect. One dress was transparent which were not shown on the photo.

Thumbnail of user angelao188
California
1 review
2 helpful votes
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July 10th, 2020

Please be aware, there is an online company out there called Flory Look. When you go online to see the reviews for Floryday, Flory Look reviews come up as an option too. I wrote a review on this site thinking it was for Flory Look, which I have been having ongoing issues with. Floryday was quick to respond to my complaint and that is when I realized they weren't the company I was complaining about. Don't get the two companies confused. Flory Look is a terrible company to deal with. This is not Flory Look!

Thumbnail of user shariarj
Bangladesh
2 reviews
0 helpful votes
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May 29th, 2017

I didn't wind up purchasing anything here for my Girl Friend yet it was more since I was attempting to be watchful with the amount I was spending for the duration of the day than in view of the costs here or choice. The costs are very sensible and reasonable. The choice was phenomenal. Administration was mindful however not irritating. I favorited the place to return considering a financial plan to invest the following energy I'm in The Bay.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rochellem5
Rochelle M.
South Africa
1 review
26 helpful votes
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December 7th, 2016

I bought a dress from Floryday. It eventually arrived but I am VERY disappointed with the quality of the material. It really does not match the price!!! I also ordered a size larger in order to prevent being disappointed. Well, didnt help! It was still too small, the cut was as bad as the quality of the material.
I will definitely never shop here again and will not recommend it to ANYONE!
Rochelle

Thumbnail of user jessicaf99
Brazil
1 review
0 helpful votes
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July 22nd, 2017

The website has great offers, delivers on time and has a great selection of products. They have clothes you can't get anywhere else and the quality of the material is excelent. One of my best shopping experiences online!

Thumbnail of user shwetag3
India
1 review
0 helpful votes
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February 9th, 2018

Had an amazing experience. The dress I purchased is upto the mark in context of material quality, fitting and it is same like the pitcure. Floryday delivers its promise of quality with the wide variety.

Thumbnail of user judithw217
GB
1 review
6 helpful votes
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July 8th, 2020

I have no idea of the quality of the goods as I have now been waiting over a month for my delivery. When I tracked it yesterday it says it has not even been shipped yet! This is, even with todays problems, an appalling service.
I wish I had read the reviews and I now fear when/if the order arrives that it may not be satisfactory and retuning it, if necessary, will be very difficult. At this present moment I would not recommend anyone to use this company and may in fact go out of my way to actively discourage anyone from using your company, It is now June 8th watch this space for any developments.

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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