Floryday

100% satisfaction! I ordered few things at once and shipped much faster, than I expected and with very low shipping charges. All items were of a good quality! Thank you guys!

Love my Floryday dresses. Good fit and vibrant colours. Delivery understandably took a while longer but worth the wait. Definitely recommend Floryday.

One month after ordering a top 37 dollars they wouldn't give me my money back but would be glad to give me a coupon for my next order how can a business do that of course I said no I will never order from them again as a matter of fact I will never order from a cheap site again with out first seeing if it's legit Google knows everything

Shopping at Floryday is so easy. They have so many nice items on sale, from dresses to shoes to bags. The denim dress that I bought was a perfect fit, has a great quality and a good value for money.

CHINA FAKE STORE - STAY AWAY
I have ordered from and promptly cancelled my order after I read the REAL reviews. Please ignore all the "verified purchase" and notice how many "reviewers" have only written one review. This is a scam.

Visited the website, its product offering range is great and products' description is clear and understandable. It also has online chat which helps to choose easily for buyer

This store offers a lot of trendy clothing at a decent price. Their customer service is top notch. I can't believe I didn't start shopping here sooner. OMG!

Ordered with trepidation as live in UK. Dress arrived after about 4 weeks which was sooner than expected. Material and sizing was just as described so very pleased

Best service ever. I had too many options but what I finally picked was both elegant and classy. Well-fitting and right on time. A happy customer always comes back. Thanks for the good service

FloryDay Contains very good quality and fashionable styles. Prices are reasonable and chat service is excellent. I am in love with the clothes I got. Highly recommended.

I am very much contented with FloryDay. The prices of these dresses is reasonable. Every kind of person can purchase it. I will highly suggest this website.

I have bought couple dresses from Floryday for my mother's birthday and she was shocked how beautiful was. Designed by professionals and produced with a high-quality textile.

Store from hell... please stay away and save yourself from headache... I'm £78 out of pocket and stuck with rubbish clothes which don't even fit me... fake and not what's on website pics

Poor quality rags not as represented in advertising photos. They offer you a very small refund as cost of returning to China is high. However I paid through PayPal and insisted on returning. The address they provided for return is non-existent. I was lucky as PayPal returned my money. DO NOT ORDER FROM THIS COMPANY IT iS A CHINESE SCAM.

My recommendation is to stay away from this website!
Having ordered several items and waited excitedly for delivery it soon turned to disappointment as I opened the box. Out of the 9 items ordered 8 of them were recognisable as the images on the website but sadly a cheap and tatty copy. One dress did appear to be as the image and description but at £38 I still didn't see that the quality was there... it would probably have sold at around £15 in Primark. I quickly packed them up again to begin the returns process.
This is where I add the extra star.
Based on the goods received I had now put this company down as a scam and was fully expecting that I would have to accept the loss of my money however, not so. The communication was good and today I have received my full refund just 17 days after starting the process.
My opinion still remains the same... something of a scam and one to stay away from but I can't fault the delivery time or communication.
My lesson learned but luckily this time I came out unscathed!

I've bought from FloryDay more than once, and all i can say is that i'm in love with their design and fabrics. In addition their customer service is always there to help if anything comes up! 5/5

I ordered 7 items 6 womens tops and one pair of shoes not one item is usable not even good enough to use for cleaning rags I am very disgusted I will never order from them again

I received my goods on time and they were beautiful as I expected! Only the dress was a bit too large: next time I have to check size chart details before ordering!

Terrible company, I ordered 4 items, the quality and cut were appalling, such poor quality. I spent £56.24 on this order which took 2 months to be delivered. When I applied for their 'hassle free return', they refunded me £39.59. They charged me for the return delivery as well as the original shipping fee, this was their reply:

We are sorry to know that you are doubt about the refund amount. I can understand your concern. Please note that if you have used any coupon in your order. The coupon value cannot refund. Thank you for your understanding.

For the shipping fee, according to our policy, we hope you could understand that the return postage and the original shipping fee will be at your expense. The shipping fee is paid to the delivery company to arrange the shipment for you. We do not earn anything from that. Here is the statement ""Cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to our company. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process"".

Reminder: If you have used the label we provided to return the order, the return cost deducted from your refund. It may cause your problem about the refund amount.

Stay clear!

I placed my order a month ago and I realize it's the pandemic but when I try to contact somebody to cancel my order or find out where it is I don't get any answers all I get asked to do is create a ticket which I've done so many times now I can't count and then I just get an automated reply that doesn't answer any of my questions they've already charged my visa so today I am calling visa and having them reversed the charges

The products shown on the website is the same as when you receive it. The customer service team are very easy to deal with in terms of shipping, prices etc enquiry.

Dresses nothing like app horrible cheap material blouses very tight nothing fits properly. Have sent two return requests but have not got any reply yet. Will not be buying anything again

Since I posted my disappointment with this company on this site and on Trustpilot, they asked me twice to remove my negative rating. They offered to refund my payment in full and even let me keep the goods. We have been corresponding regularly. For proof, I will post the screen shots if I have to.
I told them to keep the money, I didn't trust that I would get any money back from them. I decided I would just deal with my mistake of ordering from them and move on. I also told them I no longer want to spend any time on this and they should drop it.
Now, they claim they "can't find my oder because the number is invalid".
Lies again.
Floryday: If I were you, I would stop your deception in general and just take responsibility for what has happened. The only way to get a good review is to deliver exactly what you promise. If you know anything about marketing, it is more meaningful to make mistakes, admit it, absorb the drop in revenue and do much better in the future. Your target audience will discover how much better you have become, when you actually become better. This process is MUCH more effective than what you are trying to achieve now: cover-ups - which only anger your audience more.
I have given them 3 stars for customer service because they reached out to me, but not 5 because they repeatedly lie. The rest of 1 star is for poor quality goods.