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Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2234th among Women's Clothing sites.
Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.
I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.
I was much delighted to land this website just on time - the dress my wife and I chose made her really stand out on the most important day of my life! God bless you all!
After getting the dresses I ordered for in time and in good shape I think Im always going to buy from Floryday. Very nice clothing perfect fabric! I love it!
The picture for blouse did not show style. I have returned it and after four attempts have not received my refund. I will never purchase from this company ever again!
I have now waited 2 months for my refund, i have emailed this company at least 30 times and they promise to refund but have never sent me 1 cent. PLEASE PEOPLE THIS WEB SITE IS AN ABSOLUTE SCAM, THEY NEVER SEND CLOTHES OR REFUND MONEY, IT IS DISGUSTING, I AM SURE THEY ARE BASED IN NIGERIA
A total scam
I purchased what I thought was a lovely dress for £14.01 in total, including postage and packaging. When it arrived the advertised dress was total different, the measurements completely different and the hem was not level. I had a real battle getting my money back and managed in the end to get just over £11 back but this was after numerous e-mails going backwards and forwards. Now I know that this company is based in Hong Kong but they have an office in London and a distribution centre in Birmingham and Manchester so sure must have to abide by English law but I think this company needs to be investigated at a high level. I have complained to Facebook who do a lot of advertising for this company but have heard absolutely nothing, Trading Standards have been in touch and are investigating and I have sent the information to Watch Dog and Rip off Britain.
Please don't put any purchases down to experience but take photos and measure the item. They are breaking the law if the advertised item is not the same as the one purchased. Let the people of Britain not condone rip of companies but complaining and and get them investigated.
Few days ago I received the parcel I was waiting for. It was nice dress and great gift from my bf. FloryDay is highly recommended and I will be back to shopping here again!
Floryday have a very wide selection of shoes. It was never a mistake to choose one of them. I like the designs and when I bought one all I can think about is buy another pair. Really awesome!
What I really like about the site is the easy of making an order. As a women it took me long time to choose the dress for my occasion but few minutes to make the order.
Thank you
After many weeks of only receiving a partial refund. I finally was credited 100% of my order, if the process had been easier from the start I may have left a more favourable review
I placed an order with this company in mid-June and received it mid-July. It's Covid time-I get that. Ok, so nothing fit and I returned it within a week of receiving the order. I have contacted the company 4 times asking for my refund and have received replies almost immediately, but not refund is in site. On August 17, it was promised within 4-6 weeks. It's now late September and still nothing. DO NOT ORDER FROM THIS COMPANY!
Hi Laurie,
Regarding to the refund, if you paid with card, the refund will be back into the account which you used to pay for the order within 7-15 working days, depending on the bank processing time.
If you paid with your PayPal account directly, the refund will be back into the account which you used to pay immediately once processed, while it will take about 30 days to receive the refund if you paid with a credit card through PayPal, depending on the bank processing time.
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
Ordered 2 tankinis from this company over 5 weeks ago now and according to their tracking site they have STILL NOT BEEN SHIPPED though money taken and no contact number for them, only a form which you cannot use.
Tip for consumers:
DONT use this company its a complete disgrace.
Products used:
None as items have never been shipped, but money taken from my account quick enough though.
I thougt I did not receive a confirmation of order. The customer help department suggested to look in my spam box. And there it was. My blouse has already been shipped.
On 14th june 2017 i ordered and i payed 38,84 for a blouse. I didn't receive any acknowledgement of receipt. Will i receive my blouse and when?
I first saw FloryDay on my mobile - also saw quite a few negative reviews but as I know in any business things can sometime go awry, thought I would take the chance. I ordered two dresses, one suitable for beach/barbecue, and one elegant silk dress for a wedding. My order and payment was confirmed very promptly and I received the tracking number which easily allowed me to follow the parcel's progress to Australia. Unfortunately when they arrived, although the casual dress was perfect, the silk dress was too large (my bad!). I contacted customer service via email, again excellent response. As I was expecting to pay an extortionate amount for postage back to China, I was delighted to be given an address for the return in Australia and FloryDay swiftly arranged the exchange for the smaller size, which I have now received (and it fits!). I am extremely happy with both dresses but even more I am so impressed with the service provided by this company. The whole process as outlined took less than four weeks while I ordered a consignment from the USA on September 7th and only managed to discover today that it has been sent but don't know when and their tracking number seems to be irrelevant. It seems that some people have had issues but from my experience I would not hesitate to recommend FloryDay and I will definately be visiting them again! Thanks FloryDay!
Placed an order almost a month ago still has not shipped. Payment was charged to my card immediately. Have tried to contact no postive results. I would not recommend.
Hi Billy,
Sorry to hear that you haven't received the order. Generally speaking, the order will be sent out within 7 business days from the day you place it, and for pre-orders it needs 14-21 business days on processing. Once your order is shipped, our system will send you a Shipping Notification Email that includes the tracking number. You can also track the order information here: https://www.floryday.com/track-info.html or log in your account and check the status in "My Orders".
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
An easy online store with the best quality goods. Appreciate your attention to my concerns and inquires. I found my dreamy style here and I wish you more success.
Cool color, great fitting, feels light and breezy. Love it! Perfect and comfortable. Fits perfect and material is pretty good. Exactly same as shown in the pic. Happy customer
DONT BUY FROM THIS COMPANY. I SENT BACK 4 BLOUSES THAT DID NOT FIT WHICH COST $70.94, THEY RECEIVED THE BLOUSES BUT I NEVER RECEIVED MY REFUND. THERE IS NO WAY TO GET IN TOUCH WITH THEM AND IT JUST KEEPS TAKING YOU BACK TO THE SAME PLACE. DO YOURSELF A FAVOR AND DONT BUY FROM THEM. I WISH SOMEONE TOLD ME THIS BEFORE I BOUGHT BLOUSES FROM THEM.
Tip for consumers:
DONT BUY FROM THIS COMPANY. THEY DONT REFUND YOUR MONEY WHEN IT DOES NOT FIT.
Products used:
NONE
I have been searching a lot for some websites like this and finally i got this awesome one so simple and clear understood easily with cheap prices highly recommended
I ordered a shirt on March 19 2020, until now I haven't received it. When I try to find the order on the site, it doesn't recognize the number. Don't buy from them, they are thieves'
Tip for consumers:
Don’t do it !!!
Products used:
None. I’ve never receive my product
Hi Tania,
Sorry to hear that you haven't received the order. Generally speaking, the order will be sent out within 7 business days from the day you place it, and for pre-orders it needs 14-21 business days on processing. Once your order is shipped, our system will send you a Shipping Notification Email that includes the tracking number. You can also track the order information here: https://www.floryday.com/track-info.html or log in your account and check the status in "My Orders".
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
Im loving Flory products. Best choice for classy, fashion, quality fabric and design.
This is the new world of best fashion trends.
Stay tunned every day with Floryday.com
Placed my order April 29,2020. Shows shipped May 19,2020. It is now June 17,2020. That's almost 2 months ago! I give them no stars. My order was delivered today, june 19th. Very poor service
I purchased two dresses that were advertised as "cotton" both were some sort of synthetic, and neither of them had any sort of label listing the fabric contents or care instructions. Supposedly same size, one fit "sort of" I could get into it but it was tight in the shoulders, the other didn't fit at all.
Also a bracelet that was way too small, and shoes that were too long in the sole, but the ankle strap was too small. I made a claim with PayPal and got my money back.
I decided to try ONE MORE TIME as there was a fancy dress I wanted to get married in. The price was 62.99 with 11.98 shipping for a total of $74.97! The thing was so cheap and thin, and didn't look ANYTHING LIKE THE PICTURES. I guess i should have known better, now I for sure do. I'm going to file another claim with Paypal as the company does NOT GET BACK TO YOU WITHIN 24 hrs like they say they will.
Floryday my experience was really very satisfactory. I get my package before the estimated time. And the product I liked a lot. The quality is good, recommended this store."
Happy to with them
This company is horrible. The quality of the the dresses I ordered were shoddy and not true to size. In addition, I spent almost two weeks going back and forth via email (as there is NO TELEPHONE NUMBER TO CONTACT) in order to find out the return process and to get my money back. They only refunded me 70% and held the money for shipping costs $19.99. There website says FULL REFUND and over at least 9 email correspondence, it wasn't until I threatened to get my lawyer involved did they refund me my money. Better off using AMAZON or any reputable online purveyor. Worst company I ever dealt with.
Update: 7/23/18---FloryDay contacted me and tried BRIBING ME $20.00 to take down the review and then they would send me the money. They survey websites and ask people to remove negative reviews; hence why there's no so little information online.
Gain trust and grow your business with customer reviews.
Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.
Hi Emma,
Thank you for taking the time to write this review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.
For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.
Best Regards,
Floryday