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  • Floryday

Floryday

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Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2234th among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
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How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

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Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user chantelf
Canada
1 review
8 helpful votes
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July 8th, 2016
Verified purchase

Hello! I just received my dress yesterday and wanted to write to let other potential buyers know about my experience. I was really nervous about buying a dress online at such a discounted price, but I was running out of options with my wedding coming quickly and I had gained weight so my previous dress no longer fit. After reading reviews for a bunch of different Chinese retailers and speaking with many of the Vbridal staff via their online chat I decided to go for it. I'm so happy I did! There's so many horror stories out there, but my experience was wonderful. I placed the order on June 13th, my dress shipped on June 30th and it was in Canada on July 5th. Vbridal always responded to my inquiries promptly through their ticketing system. They shipped with DHL so I was able to track everything as well. The dress is gorgeous. The quality of material and craftmanship is amazing. Better than what I have seen in a lot of local bridal stores. The only downsides are that the "ivory" is more white than I expected and I ordered a custom size but it's a little big so I will need to have it taken in.

Thumbnail of user gonzalof7
Argentina
1 review
0 helpful votes
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December 14th, 2016

I wasn't sure at first but I decided to give it a try. I am in love with the clothing I got, and it was a bargain price! And the package arrives very quickly. Would recommend FloryDay to anyone!

Thumbnail of user mohameda86
Germany
1 review
0 helpful votes
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May 11th, 2017

Everything of the items which i purchased from Floryday are really good but i loved too much was the fast processing of my orders and the delivery of them without any wtongs. I really appreciate that

Thumbnail of user tsholos
Netherlands
2 reviews
0 helpful votes
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July 27th, 2019
Verified purchase

Good service delivery, the merchandise is off good quality and also customer care is very efficient and quick. Would definetly recommend it to my friends and family

Thumbnail of user claudiat17
New York
2 reviews
45 helpful votes
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September 16th, 2016

I got three dresses for $120-something total (on sale!) and they were cheaply made and too small. I was so upset I wrote a review and contacted them and tweeted about it. Sooo, they finally decided to refund me because they would have otherwise made me return the dresses to China which is incredibly expensive- I did that for a bridesmaid dress once for half the price of the dress. So I'm relieved they refunded me and I can only hope they fix the size charts ON each dress and the quality of the dresses. Having said that they have potential and really cute designs. They also are planning to open return centers in the US they said. I'm not deleting my initial review just changing it to make it less wrathful:)

Update: I came back to this site because a lady messaged me and said she had had a similar experience but was not going to get a refund and would have to return her dress to China which would cost as much as the dress. This is not ok. What else isn't ok is that my review was 2 stars and they changed it to 5 somehow. Wow. You have to improve your company before you can earn that.

Update 2: I just received a call from the company at 9pm on an unknown number. How rude and sketchy is that? I assume they wanted to ask me again to remove this review but before they could continue I told them to leave me alone. Hopefully they will do that now, thanks.

Thumbnail of user anad37
Georgia
1 review
1 helpful vote
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March 28th, 2017

So i was searching for some quality clothing for a good price when i came across to FLORYDAY, first of all i want to say that the website is easy to use, clothing is true to size and for the price given it's a very high quality, as i already mentioned it's true to size and also true to color, i recived exactly what i ordered and also i want to mention that shipping is very fast, I would recommend this site to anyone who needs good clothing for a good price

Thumbnail of user waqasm
Pakistan
1 review
0 helpful votes
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June 16th, 2018

Its been always great experience on Floryday. This is my 3rd time ordering clothing from Floryday and everytime I get my items on time with great customer services.

Thumbnail of user annak262
Myanmar
1 review
2 helpful votes
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February 28th, 2019

*** When I look to expand my style without breaking my budget, FloryDay is the best fit for ladies like us. Finally, I can get stylish clothing for plus size from FloryDay ***

Thumbnail of user annap84
Ukraine
2 reviews
1 helpful vote
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March 14th, 2017

I had a great experience with FroryDay!

I was buying a dress and was completely satisfied with service, website usability, and delivery:)

Will recommend to my friends!

Thumbnail of user irinnaa
Tennessee
1 review
2 helpful votes
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May 13th, 2021

I was never been disappointed in my life.
I bought 3 dresses that costed me 82.16 dollars.
First of all it took very long for it to come
Second, IT DOES NOT LOOK LIKE THE PICTURES AT ALL
Third, THE FABRIC IS THE CHIP GARBAGE FABRIC, SEE THROUGH,
I will not dare wearing these dresses
FOURTH, DISHONNESTY of the floryday, "wory-free return",
HEIN, YOU TRICK ALL THE PEOPLE LIKE THIS, when I pushed on the icon free return it took several minutes to show up 504 Gateway time-out and nothing is possible for you to access on return. SAME AS IF YOU PUSH THE CONTACT. I will see, I will email them with this email *******@floryday.com to see how long, if they will respond at all.
I will report this company if I do not get my refund

Tip for consumers:
WOULD NEVER ADVISE

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryp1186
Australia
1 review
0 helpful votes
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September 30th, 2020

Order number **************
Pair shoes for Mary Poli
Your return form will not accept order number
Please contact *******@bigpond.com with return address etc for shoes.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Mary,

Thank you for taking the time to share with us such excellent comments. Our goal is to continuously provide excellent products and find ways to respond to every customer's request. We are glad to hear our staff was friendly and you are pleased with us.

For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.

Best Regards,
Floryday

Thumbnail of user emilyg540
Sweden
1 review
4 helpful votes
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October 16th, 2020

My biggest mistake ever was to shop from Floryday. I wish I had spent 5 minutes and read the reviews- I have spent almost 2 months trying to return the complete order consisting of products of such sub standard that putting them in the garbage would be an insult to our garbage can. Seriously, the products look nice online, but the company use great looking photos and send you something else. When I tried to send back the order in complete- I kept getting bogus return slips without barcodes so there would be no way for me to prove I have returned the goods. I have spent weeks asking for info, sending them photos of me leaving the goods at the Swedish PostNord office, and doing everything I can so they will cancel the bill with Klarna and we can just put this behind us. But I keep getting auto answers that confirm nothing. So my experience is a warning to everyone thinking Floryday follows ANY type of consumer laws. They do not. So just save yourself the angst of this and do not buy anything from this website. It is a waste of time and very draining to deal with the aftermath, Of course, ARN, the Swedish Consumer Board have been notified and Floryday will be put on their black list so other will not make my mistake.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Emily,

Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user tonim170
Minnesota
1 review
11 helpful votes
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July 17th, 2020

God knows I wish I would have read yalls reviews before orderingthis site I believe is untrustworthy lord knows they can swipe the money from your acct quickly but snail mail is what they should be called I ordered a blouse and a pair of shoes approx two mths ago haven't recieved them yet I'll call my bank to report fraud

Thumbnail of user eileenc266
Ireland
1 review
2 helpful votes
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August 6th, 2021

If floryday are connected to magicoceansupport... steer clear. Terrible quality and wouldnt refund goods I sent back. Steer clear. I had to give a star to be able to move forward with my review.

Tip for consumers:
If floryday are connected to magicoceansupport

Thumbnail of user sy48
Austria
1 review
2 helpful votes
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August 26th, 2020

The shoes I ordered smelled disgusting. The quality was the worst I've ever seen! I can't be worse, I promise. The sad part is, that you even have to PAY to SEND THE garbage back.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi,

We are sorry to hear that you are not satisfied with our return policy. Currently, the return shipping cost is borne by the customers. We recommend some economical ways for returning based on the the parcel weights and return destination when providing the return address.

We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user isabelled37
Switzerland
1 review
2 helpful votes
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July 19th, 2020

I ordred several items. They took my money, said that I received the items BUT in reality I never received the items despite several calls and messages.

Thumbnail of user sylvias30
GB
1 review
1 helpful vote
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December 21st, 2016

I really liked the dress on their Facebook video and I am happy to say that I got the one as the video show! Great experience!
https://www.facebook.com/pg/florydeals/videos/?ref=page_internal

Thumbnail of user jann170
Texas
0 reviews
2 helpful votes
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January 22nd, 2022

I ordered a bra, size 44D. What I received was not what I ordered. It was approximately a 34A and the tag was a large. Received a 5% refund. Don't waste your money

Tip for consumers:
Don't waste your money

Products used:
Ordered a bra, couldn't use it, way too small

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilys156
Philippines
1 review
0 helpful votes
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June 15th, 2017

This is perfect for my mom s birthday.and she will be the most beautiful living things in the entire world ive ever seen ;)

Thumbnail of user radinar
Spain
1 review
0 helpful votes
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July 17th, 2017

My mom buys stuff from here so I started using it too! Really cool shop! Check it out! You're not gonna be disappointed! Fast and safe!

Thumbnail of user andreq
Timor-Leste
1 review
0 helpful votes
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July 5th, 2017

I am very happy with what I get. Florida will be my favourite online store. Thank you so much for making it a great experience shopping.

Thumbnail of user mimim55
Colorado
1 review
10 helpful votes
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July 2nd, 2020

I ordered clothes from the. 4 weeks ago and nothing has arrived. Furthermore, I have tried to contact them with NO response. What a let down!

Thumbnail of user debbiel215
Spain
1 review
0 helpful votes
  • Send Message
July 27th, 2019
Verified purchase

Superb fast service, great quality... can not ask for more, highly recommend and will buy again! Thank you and keep up the good work Floryday. X

Thumbnail of user tetyanas
Ukraine
2 reviews
4 helpful votes
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July 21st, 2018

I have found a wide range of dresses at this online shop to suit all tastes. They delivered my orders quickly and of high quality.

Thumbnail of user shahidi5
Pakistan
1 review
0 helpful votes
  • Send Message
July 5th, 2018

I bought this dress for my party, it was a great fit and awesome quality. I really enjoyed those moments of celebration. Thank you.

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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