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Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2233rd among Women's Clothing sites.
Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.
I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.
No free return either.
False advertisement- item was grossly misrepresented on the website. Convoluted refund process,
I am very happy with your products. Amazing collection and reasonable prices. It is really unique and new collection. THANK U
Bought one dress for my sister from here. The design and color were beautiful. Definitely will do shopping again from here.
Floryday is an all inclusive site For the best shopping experience. The items are exquisite and very eye appealing. Loved shopping
I am happy with the service and products of FloryDay. I will definitely recommend this site to my family and friends.
Thank you Flory Day! I found the dress that I love. I will recommend your company to all of my friends!
I placed my order and was charged immediately. However, nothing was shipped for two weeks. I finally contacted them to ask why and got no answer. So, since I hadn't heard from them and they had charged my card without shipping, I cancelled my order. They finally did refund the amount charged for the clothing, but they did not refund the amount charged (without notifying me before hand) for a "foreign transfer fee". Again, I sent 2 requests asking for a refund of the total amount, only to get their response:
"We are sorry for any inconvenience to you. Normally, we will refund the whole money that we have recived for the order to our customer. For extra fee for the order, you may contact the related bank to have a check. We appreciate your understanding that we are unable to refund more than what you paid for the products according to the rules of the payment platform." This is a joke because the bank didn't charge me, Floryday did! I have it on my credit card statement and even sent them proof in a screen shot.
UPDATE: after posting this review, I get an email from customer service informing me that they will refund the amount they charged for the foreign transfer fee if I give them my paypal account info and update my review on SiteJabber. At this point, I"m fed up with spending more time to correct their mistake, that I decide to eat the cost and give up. But I'm definitely NOT going to change my review because they are unprofessional and other shoppers need to know that. A week passes and I get another email asking if I am "ok" and reminding me to revise my review. I ignore it. Another week passes and I get an email from SiteJabber asking me to confirm my order number because apparently Floryday has "reported my review". (see attached email).
If by some miracle the forces that be at SiteJabber are strong and ethical enough to resist Floryday's strongman tactics, I hope my review spares shoppers the headache I've had with this company.
I bought a dress from floryday, it's amazing, i loved it so much, i highly recommend this website, they have other amazing dresses for sale
I like this page very much, it is very simple and fast. You can also find dresses for any occasion and any style to fashion.
It was very great experience indeed got my product in excellent condition. I am very satisfied with Floryday. I will recommend this to my friends.
I love their selections of day dresses! And they have a variety of colors and sizes to choose from. The website is easy to use.
Shipping was fast and the dresses look great! Quality is better than expected. Look forward to buying more dresses. Cheers!
This site has great deals and great quality clothes. There are many discounts and coupons which makes it very worth.
Very excellent experience. Highly recommended. Want to buy dresses again and again. Exactly what I expected. Good fabric and fit.
I reported an issue with my order, and Floryday responded with a very satisfactory solution really quick. Thanks a lot.
Tip for consumers:
I edit this part too, because the problem was solved
I received my order in time and were as I expected, so I am satisfied and expect to do shopping with your firm again
I ordered a dress for my girlfriend. The dress was nice and was as described. Was a little skeptical, but all doubts cleared now. Will buy again!
Where is my dress? The tracking system is next to useless.
The web site does not make it clear the dress was coming from China.
Never again
Thank you for your sharing.
We are sorry for what happened, we sent the top solution to your email, would you please check and give us a reply?
Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
Best regards,
Floryday
Very satisfied, a very quick delivery, spoke to a lovely lady via chat. I can't think of a hundred words as I've just come out of hospital
Awesome website! I advice everyone to buy through it. It contain an amazing variety of clothes. You'll like it
I would like to recommend to anyone need to buy dress. All products is good quality and best services.
FloryDay resolved my issue and my package finally arrived. Really cute dress but it ran small. The issue was with the mailing process.
* Floryday attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The dress that I bought is really beautiful to me!
It makes me look elegant and the color is really awesome! I will buy another one for my daughter!
Gain trust and grow your business with customer reviews.
Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.
Hi Inna,
We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html
We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday