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  • Floryday

Floryday

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Overview

Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2233rd among Women's Clothing sites.

  • Service
    78
  • Value
    80
  • Shipping
    78
  • Returns
    62
  • Quality
    78
59
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How would you rate Floryday?
Top Positive Review

“Заказывайте, все там хорошо!”

Marina C.
3/13/19

Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.

Top Critical Review

“Terrible company”

Nancy G.
8/30/21

I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.

Reviews (1,048)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user diannes96
California
1 review
13 helpful votes
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July 19th, 2018

I have spent hours trying to get information re: returns. No response. I'm sure this a huge disappointment to many customers. What's the problem

Thumbnail of user mcarthya
Kenya
1 review
0 helpful votes
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June 17th, 2017

Ranging from brilliant dress designs, reasonable prices to amicable services, Floryday is the way to go for best quality dresses. You'll love it!

Thumbnail of user sabira4
Azerbaijan
1 review
1 helpful vote
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August 3rd, 2017

Finally, i found my favorite online dress website, there are so many amazing dresses for your style, they look so charming and nice

Thumbnail of user maddalenap
GB
1 review
0 helpful votes
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July 30th, 2019
Verified purchase

A very nice shirt. Great colour just as advertised. Looking forward to wearing it. Slightly long but can be altered to right length.

Thumbnail of user bhavyab
India
1 review
0 helpful votes
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August 8th, 2018

Floryday is a very nice online store, There choices available are very wide and wonderful. I would be buying from here often now.

Thumbnail of user elianek
Gabon
1 review
0 helpful votes
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August 31st, 2017

Floryday offers a wide range of very beautiful and fashion models at very good prices! It's largely competitive with the local shops!

Thumbnail of user olalekans
Nigeria
1 review
1 helpful vote
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January 26th, 2019

FloryDay is just awesome. I had no problem getting the dress I wanted. They seem to have all you could ever want.

Thumbnail of user lucyg50
Kenya
1 review
0 helpful votes
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November 2nd, 2018

My issue was resolved amicably, I received correct size within a very short time. Thanks, FloryDay, I will definitely shop here again!

Thumbnail of user janes231
Viet Nam
1 review
0 helpful votes
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July 23rd, 2017

Just got a dress I ordered on Monday and love it. Lovely design! Definitely will use them again. Keep it up guys!

Service
Value
Shipping
Quality
Thumbnail of user cheek8
Malaysia
1 review
0 helpful votes
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September 4th, 2017

It's fun and easy to navigate the web pages, for a person who is doing their first online shopping for clothes.

Thumbnail of user harindum
Sri Lanka
1 review
0 helpful votes
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July 28th, 2017

I recommend everyone to do shopping here. Their products worth more than the price you pay. Even the delivery is faster

Thumbnail of user sierrsa
Nepal
1 review
1 helpful vote
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November 14th, 2017

Got so many choices and also the quality of products seems great and durable. I recommend you to shop here :)

Thumbnail of user theresaw665
Canada
3 reviews
2 helpful votes
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October 21st, 2022

Their customer service is wonderful and their products have good quality. I am happy with my purchases, thank you for all!

Thumbnail of user amirt11
California
1 review
0 helpful votes
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July 22nd, 2017

This website is the best online shopping website I have ever used, cheapest price, highest quality.
Just try it once.

Thumbnail of user khalidk5
Pakistan
1 review
0 helpful votes
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September 1st, 2017

Ordered the dress, its awesome would recommend to other to buy it from floryday.com, and enjoy high quality clothing, thanks

Thumbnail of user ilianab9
New York
1 review
33 helpful votes
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August 13th, 2020

Ordered 2 items 1 day apart on June 23rd, received one July 6th and now waiting for shipping address to return for a refund since July 7th.
Second item has been sitting in Memphis for over 8 business days now, called Fed Ex they told me it is LOST.
Wrote back to this company and all I get is their generic replies. Nobody is reading my messages.
I purchased their insurance for. 99 let's see what good that is.

EDITING TO ADD: Floryday contacted me almost within the day that I submitted this review for a full refund for both dresses ( one I have and have yet to return -no address sent yet -and the other which never arrived.) I feel I left an honest review and do not see why I would remove it. I do THANK Floryday for it's prompt refund but only because I posted in this forum does not erase their previous actions. Please be aware that you are ordering from Hong Kong and shipments do take longer than usual and in my case never arrived even though I still see in my account at the Memphis, TN facility.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Iliana,

We are sorry to hear that you haven't received the order. Currently the total delivery time includes processing time and shipping time.

Processing time: The time it takes to prepare your items to ship from our warehouse. Normally, the items will be shipped within 7 days. If you buy the pre-order product, it needs 14-21 days.

Shipping time: The time for your items to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) or Standard Shipping (7-30 business days) to ship your order. The shipping method and shipping time may vary in different countries. For detailed information on standard and expedited delivery, please refer to our Shipping Information (http://www.floryday.com/shipping-info.html).

Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to feedback@floryday.com with the title "sitejabber+your order number". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Floryday

Thumbnail of user carmenw93
RU
6 reviews
24 helpful votes
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August 20th, 2020

You're doing a good job, guys. Your customer service is very responsive. If only you could know how rare this thing is. Just stay as you are.

Service
Value
Shipping
Returns
Quality
Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Carmen,

Thank you for taking the time to share with us your experience. We appreciate your positive feedback regarding our product, and most importantly recognizing our staff friendliness. We are very fortunate to have a dedicated team of professionals working with us and proud of delivering wonderful service to you.

For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.

Best Regards,
Floryday

Thumbnail of user sophies40
Egypt
1 review
1 helpful vote
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June 22nd, 2017

I have had many buying experiences on FloryDay. Their prices and customer service have always been great. Highly recommended!

Thumbnail of user muhammadh23
Pakistan
1 review
0 helpful votes
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June 16th, 2017

Shipping was fast and nice dresses are look beautiful and excellent! About quality I have no word to explain.

Thumbnail of user maleahc
Japan
2 reviews
0 helpful votes
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June 2nd, 2017

It was easy to find what I wanted and information, making the decision easy! Very Helpful, Highly Recommended! :)

Thumbnail of user behnamk
GB
1 review
1 helpful vote
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August 25th, 2017

Floryday.com is a great website for shopping online, you can chat online and they will answer your questions immediately.

Thumbnail of user moniras2
Turkey
1 review
0 helpful votes
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July 16th, 2017

Really nice website.
Its possible to scroll through eight pages of FloryDay and want Every. Last. Piece.
Really recommended

Thumbnail of user rafaeln8
Greece
1 review
0 helpful votes
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June 30th, 2017

I highly recommend FloryDay. It has a big and beautiful variety of clothes, especially of nice dresses. Easy shopping.

Thumbnail of user johnz207
Philippines
1 review
3 helpful votes
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April 12th, 2019

My wife really love it and very smooth and fast transaction. Thank you. I'm sure i will order again!

Thumbnail of user karolinau
AE
1 review
0 helpful votes
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August 16th, 2016

This dress is just fabulous! I didn not find nothing similar even in Dubai! It is very comfortable, and the price is also nice. Really Amazing!

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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