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Floryday has a rating of 3.9 stars from 1,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality, and online shopping. Floryday ranks 2233rd among Women's Clothing sites.
Одежда там хорошего качества, сама заказывала пару раз. Думаю на лето заказать купальник, несколько платьев и топов. С доставкой не было никаких проблем тоже. / The clothes I ordered several times were of a good quality. I consider buying some other stuff for summer (swimsuit maybe two or three dresses and tops). There were no problems with delivery.
I ordered and returned two dresses in June. One didn't fit and the other was the cheapest material ever. I returned them following their directions, and within the time frame. You can ignore their claim that return shipping is free, it's not. You will pay it. Ten weeks and several phone calls later they finally credited my account for ten dollars less than they should have. I'm so glad to be done with this company! Do not order from them! Take pictures of your orders and emails from them and all correspondence re conversations.
This website kept popping up so I finally decided to try. Before you read further please know I have worked in retail a good portion of my life. I took measurements precisely according to their sizing chart. Purchased $200 . The order came timely and received in good condition. Each item in its own bag. One item FIT ironically because mistakenly I marked SMALL. ALL Medium shirts , blouses were HUGE. Pants were Huge. It seems their factory just sews everything in a block form. Nothing is flattering fitted. Models you see have been pinned to look good. Deceiving. Patterns are cheap and do not look like photo. Material feels creepy. (Only word I know to describe) The website to return is not at all user friendly. You cannot call to talk to human. Apparently you cannot return until you contact them because there are certain items to be sent back to different locations since supposedly they manufacture all over world. For American women I found it timely and frustrating. Even writing this review is timely but I want other women to know what I did not like. The MOST aggravating issue is you pay shipping. You also have to pay to return! Shipping and return fees I could have purchased more items from a more reputable company. Also jewelry is cheap like buying from bubble gum machine. AND they will NOT take returns on any accessories. My mistake , I should have seen that supposedly when I ordered.
Bottom line. Caution. I did finally get an email response stating they received my return request..
Now I wait 24 hours for someone to contact me to tell me what to do and where to send back items. Hassel hassel. For me I shall stay with my American reputable online stores that I know my size, easy return and they don't penalize me for their sizing being wrong . Good luck y'all!!!
I received my delivery early and of a Linen Solid Short Sleeve Above Knee Casual Dress the material was soft to the touch and breathed. The dress was gorgeous!
I posted a one star review
I have since received a full refund, a dress that I had cancelled
The dress was wrong colour and not very well made
However maybe Flory day are trying to improve
I ordered a bra online and when I received it, it was about 6 sizes too small. Don't waste your time or money
Ridiculous time to wait for your purchase.
It says 7 - 10 days for delivery but there was a 2 1/2 week processing time!
So easy to order on line I will be ordering again purchase arrived on date stated lovely dress beautiful material true to size
This is excellent site and they never disappointed me. You can find here good dresses high quality and good price. Very professional company.
DO NOT WASTE YOUR TIME AND MONEY! Any positive reviews must be them trying to improve their scores.
The items purchased took a very long time to arrive. Tracking information was non-searchable. After doing some internet search, found similar problems from others. Should have done my due diligence beforehand and wouldn't have gone through the trouble.
Requested to cancel order since it never arrived, company emails are 24 hour delay and said I couldn't until I receive package. Received package after a very long wait. I had already disputed charge with credit card thinking this was a sham. No return label included or packaging list. Emailed company. 24hrs later, received information to return package and promised to return money immediately if uploaded pics of return. Had to pay for return myself, take pictures of label and tracking number. Emailed information back to company, and was told to have credit card dispute charge again since they will not. TOTAL SHAM! In process right now with credit card to return money owed back to me! DO NOT WASTE YOUR TIME AND MONEY!
I place an order for my summer vacation and received it after i came back home from it. I took more then two months from the order date to arrive. Unfortunately it was not all the issue. All items have a very bad quality and i try to return, but i could not. They request me to ship back on my own expenses and said they would only return partial payment. If you want to return, you will never get your money back.
They said:
"I am sorry to hear that you would like to make a return. I understand your concerns that you wish to make a return. Please be assured that I will take care of your case and help you out. We can accept the return to our US warehouse, but based on our experience, the return might take quite a long time and also the return postage will be costly.
Please let me know which items you would like to return so that I can calculate the item price for you. You can provide us the item ID indicated on the packing list or the item code shows on our product page. If there are same ID(s) in your return items, please provide us more detail, such as the size/color/quantity.
To help you solve this issue in a timely manner, we suggest you keep the product(s). Below we have worked out the following ways to solve your problem. Please kindly reply to this email to tell us which options you prefer before we process the next step.
Option 1: Keep the product(s), and we would like to create a coupon code valued at 50% of the item(s) value. It is valid for one year and you can use the coupon for your new purchase here.
Option 2: Or keep the product(s) and we issue you 30% refund of the item(s) value.
The refund or coupon code will be issued upon your confirmation.
Thank you for your time and understanding." it is unbelievable and unacceptable
Not happy at all, VERY POOR customer service! They will not communicate with you! No emails as well.
Ordered two items which were charged to my credit card. When I went to look at my order, it said "nothing ordered"... I won't be going back.
Very satisfied of the dress I got. Fabric is very classic and elegant. I will definitely recommend this shop to my friends.
Ordered a top, which arrived today. Nothing like the picture and fits all wrong. I also wish I had read the reviews!
Hi Urszula,
We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html
We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
Never buy from this company, you will receive a completely different product, and you will never be able to return it.
BUYER BEWARE! What a horrible dress and it looks nothing like the picture. The material is stamped. I can use this for a rag.
The swimwear I bought is big and very bad fit. I am not able to return it. I just wasted $20. I don't think I will buy from them again.
Hi Tatiana,
It is really a pity that the clothes do not fit well. As our customers are from all over the world, to make it convenient for all customers, each item has its own size chart which might be different from your local size chart. And the size chart is listed on the product page for every product. Before placing the order, we highly recommend that you check our size chart first so that the clothes will fit better.
You can request to return or exchange the items for up to 14 days upon receiving the order if you are not satisfied with the order. For more details you may refer to our return policy: http://www.floryday.com/return-policy.html.
We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title "sitejabber + your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday
The dress I ordered was perfect. It looks just like the picture. The quality is very good. I will order one again in a different color.
Fast transaction with my order.
Offers beautiful item. I will definitely order again.
Thanks floryday!
I am so happy that I found this site. They have such cute clothes! For every mood I am in there is something for me. All very affordable too! :)
Tip for consumers:
Look at the flash sale page, it's great!
Actually i liked it so much, i ordered dress and it looked very nice, and the fabric is great, customer service are available for any inquires.
It is a good online shop, the dress is beautiful and elegant. The design is up to date, so i can be trend setter. Thank you.
A special thank you for services rendered. Great company to do business with! Had a small issue, but it was handled promptly and with great courtesy.
I thought the dresses I bought were very well made and good value for money. Delivery was on time.
I will buy more in the future.
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Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.
Hi Carla,
We are sorry to hear that you are not satisfied with our return policy. Currently, the return shipping cost is borne by the customers. We recommend some economical ways for returning based on the the parcel weights and return destination when providing the return address.
We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title " sitejabber+ your order number". Our Customer Service Team will handle it promptly and find the best solution for you.
Best regards,
Floryday