Forward2Me

The staff are very attentive (thank you Joyce) but the site lacks a few features. It would be good to be able to leave an editable 'note' about a product that has already been received, because unfortunately when products are declared as arriving, they are often badly identified and the references are then replaced by random things that make it very difficult to keep track of the products to be received...
Can't wait to see improvements in this area.

Had some problems with items in my package in the UK warehouse, but the customer experience team, especially Joyce, did a great job and helped solving the problem quickly in the best way possible. Thanks for the great support.

Forward2me provides a great service. When my parcel, that was incorrectly marked by the sender, got stuck in a UPS Polish customs warehouse Nica got on the case and kept me informed all the way. UPS are not easy to deal with but Nica put pressure on them to get my parcel moving again. I received it yesterday and feel that I have been served well. Thank you

I've met a team member named Joyce that has been a tremendous help ever since I've been familiar with this company has a fast response time, very informative and very kind. If this team member happens to help you whenever in a bind you will not be disappointed thank you so much again for all you do.

Julie was a big help with my query. She was very patient and understanding and my issue was resolved quickly.

I wanted to order some vr hardware that was native to japan, the company in question did not ship outside of japan. Using this service I was able to order this unique vr hardware which arrived the same week I placed the order!

I highly recommend this service for anyone looking to purchase unique items from japan that cannot be shipped outside by the original sellers.

Everything went well. Good communication and speed of delivery of goods to the address.

We used Forward2me to ship some items to Greece. Initially all was good, order got to them, they repackaged it, but the repackaging could not complete until costs were added. It was not clear if it was cost of package or cost of individual items. As it turns out I doubled the value of the good shipped by assuming it was per package I think,
Shipping costs calculator said the max cost would be £200with UPS so we selected that. The cost of shipping was £842 😳. But once selected I could not change it.
Customs and duties are neither included or taken care of so we then had 2 weeks of trying to negotiate Greek customs to get our packages. All in all a massive headache and a really expensive one too.
Will be unlikely to use again.

I have tried several package forwarding services. Forward2Me is the best, the most economical.

Thank you so much I had a really wonderful experience and highly recommend Regilyn and Kat thank you both

Very Patient Customer Service from Honey. She was very efficient and understanding.

Great chat with Jane who quickly helped me with my query.

Process was pretty easy and my package was sent well packed.

I would like to thank Joyce for her assistance with reference to my package received at Forward2me, USA warehouse. For recovering my customs duty money paid which went missing. Also thanks Joyce for doing all this in a short time.

Very happy with the overall handling of the package and service.

I was kept in the loop throughout the entire process. Great service. Smooth process.

Honey was much more than kind!
She did more than expected for me!

A+++
Excellent service and price. Very helpful and professional.

In this time. JOYCE is good support. I appreciate your delivery. Thanks.

Everything solved quickly and easy, Jane was great.

Quick delivery without further involvement. Support for Custom's clearance was also organized.

Thank you Joyce for your help! Fast and efficient response by forward2me. I really appreciate it.

Honey was efficient and i am very satisfied with the service!