FragranceNet

I had been a long time and very satisfied customer, that is until my most recent and FINAL order. I placed an online order on November 18, and the tracking information showed the package as being shipped then out for delivery on Tuesday November 24. The package never arrived and the USPS tracking information has no delivery confirmation.

I emailed FragranceNet on December 2 and they quickly responded, asking if I wanted a credit or replacement shipment, and I requested a replacement shipment. So far, so good I thought. Since December 2nd, I have received no information on the replacement shipment, and numerous emails have gone unanswered. I am receiving read receipts on my emails, which upsets me even more that they are not responding. Calls to their customer service line are useless; all you get is a message saying their reps are too busy to answer calls and that instead, use the website to track order or to contact customer service.

I've initiated a claim with my credit card company to get my money back. STAY THE HELL AWAY from FragranceNet.com!

I finally got my shipment today... I order on 8/12/14 they sent delivery info to fedex on 8/14/14 but it was actually shipped on 8/16/14 and at first it said to expect delivery on 8/20/14 but I actually received it today which is 8/18/14 so I got my order sooner which I loved! I got very excited when I received my order I was very pleased with the entire order! I order 5 perfum and all were great... I was a lil worried as I was reading the reviews but I gotta disagree with most of the ones that said not to order from this site! MY FIRST TIME ORDERING AND WILL ORDER AGAIN HOPEFULLY WILL HAVE SAME EXPERIENCE... YES THEY ARE LEGIT!

I order creed viking received the botttle that was liking the parfum so received not full i have checked the parfum with an authorized creed seller the parfum it's a FAKE 300$ for a FAKE PARFUM and they want me to pay back the shipping to get reimbursed!don't buy from them

I AM A COLLECTOR ON MANY HIGH END COLOGNES LIKE TOM FORD AND CREED COLOGNES AND I ORDERED A TOM FORD ONBRE LEATHER AND THEY SENT ME A DONNA KARAN 1ST AND WHEN I REACHED OUT TO SERVICE IT TOOK 1/2 HOUR N THEY SENT ME ANOTHER COLOGNE 2 DAYS LATER ONLY THIS TIME IT WAS NOT TOM FORD BUT A STINKY JIMMY CHOO. NOW THEY WANT ME TO SEND IT BACK WHEN I HAVE NO TIME WC MADE ME ORDERED ONLINE IN FIRST PLACE. HORIBLE SERVICE =PAY EXTRA AND BUY IN MACYS OR HIGH END STORES ---DO NOT WASTE YOUR MONEY--THEYD RATHER REFUND ME RATHER THAN FIX THEIR PACKING ISSUES FOR THEIR CUSTOMER

I'm so disappointed I knew right away it was knock off I spent about 150 on a bottle of 1015 it wasn't even strong it stayed on for about 30mins I know fake the spray pump was pumping like a body spray like wtf shame man shame it looks like the real but it's not I'm going to spend my money on the real site of Room 1015