business logo of FragranceNet

FragranceNet

How would you rate FragranceNet?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Sylvie R.
Unfollow Sylvie R.
Send Message
Share Review
Report Review

Très satisfaite
September 11, 2022

J'ai payé la moitié du prix en magasin
J'ai reçu mon parfum dans un délais
Raisonnable
Le flacon était dans sa boîte scellé et
C'est exactement l'odeur recherché et la tenue je vais sûrement commander de nouveau!

Date of experience: September 10, 2022
Florida
1 review
0 helpful votes
Follow Natalia R.
Unfollow Natalia R.
Send Message
Share Review
Report Review

Scam
December 16, 2022

He hecho una compra de 80 dólares y nunca ha salido del lugar. Me estafaron. No atienden llamadas ni responden mensajes.

Date of experience: December 16, 2022
Canada
1 review
0 helpful votes
Follow Sophie G.
Unfollow Sophie G.
Send Message
Share Review
Report Review

Don't buy
November 18, 2023

It's not the real perfume. Il sent extrêmement mauvais. Le prix était trop beau pour être vrai. Ne vous faites pas avoir comme moi!

Date of experience: November 18, 2023
KN
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

I've been ordering from them for a very long time and not had many issues until the last couple of years. I'd say the last four times I've ordered from them they've sent me fragrances with no cellophane. They've obviously been used or at least opened. This is completely unacceptable, unprofessional, and just shady. Order elsewhere.

Date of experience: January 28, 2025
Florida
1 review
0 helpful votes
Follow Diana P. P.
Unfollow Diana P. P.
Send Message
Share Review
Report Review

I always order 3 perfumes and the last 3 times only got 2 & they will replace the missing one. Now they are calling me a thief because they don't believe me that it happened again. The same happened to my sister & I had her do an unboxing video & of course she was missing 1 perfume. The WORST customer service.

Date of experience: April 3, 2025
New Jersey
1 review
0 helpful votes
Follow K M.
Unfollow K M.
Send Message
Share Review
Report Review

Beware
February 4, 2025

I ordered over a week ago. Delivery never made it to my house instead they took it to the post office when my address was clear in the order and Delivery. I have reached out to both and nobody has an answer other than a picture of my paid shipment sitting on a desk. I sent another email to the company and still no response.

Date of experience: January 29, 2025
Brazil
1 review
0 helpful votes
Follow Pedro Henrique V.
Unfollow Pedro Henrique V.
Send Message
Share Review
Report Review

They sell fakes!
April 4, 2025

I bought a Lancôme Miracle from them. When it arrived I discovered it was fake. They claim all of their products are authentic, which is a lie. Now they're making it super hard to get a refund.
Don't but anything from them!

Date of experience: March 27, 2025

Overview

FragranceNet has a rating of 1.5 stars from 437 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FragranceNet most frequently mention customer service, credit card and tracking number. FragranceNet ranks 249th among Perfume sites.

service
203
value
197
shipping
201
returns
137
quality
174
This company does not typically respond to reviews
+121