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FragranceX has a rating of 4.5 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
106,558 reviews
If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!
Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!
Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!
Tip for consumers:
I sent pictures of dents and broken bottle and they claim they can't see dents which are CLEAR IN THE PICTURES!!
Products used:
Didn't use it arrived dented and broken!!!
If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!
It is very disappointing that I spent almost the same as an original perfume, it was only a little cheaper on this page, but the smell does not last more than 1 hour and then it does not smell like anything, do not waste your money, the smell does not last, and I bought the same perfume in the store and it lasts for days on the clothes, do not waste money on this.
Products used:
Perfume
Several items I wanted were not able to be purchased. These new items were not up to my expectations, The lemon/ginger I thought I was ordering the perfume, turned out to be body wash. The Light Blue smells awful, way too strong for me. I was wanting something with a lemon scent to it, this has no lemon scent at all, and if it does the sandalwood is overpowering it. I guess I'll stick with the scents I know and love. Perry Ellis 360, and Perry Ellis 360 Purple.
Affordability, free shipping
I was trying new scents with lemon scents, but to my surprise, or should I say SHOCK these were NOT it.
Affordability, free shipping
I always have a great experience when I'm shopping at FragranceX. I always get my item on time and there's never an issue and I always get my son his favorite cologne every year for Christmas or even his birthday or whenever he's running low. I always shop FragranceX.
Early Christmas shopping.
I bought and never received not Even an order number,I inquired and I sent what was asked eventually they stopped responding. Guys 2 transactions went through without luck! Do not buy
Tip for consumers:
I'm disappointed
Products used:
Nothing
I purchased the Dolce & Gabbana light Blue Summer Vibes. I had tried it at a Shoppers and fell in love with it, the smell was still on my clothes the next day. I ordered off this site and it doesn't last more than an hour. So not sure if it's diluted or what but not the same product. So disappointing.
Hello,
Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product.
Kindly note that order number 100628086884 does not belong to our company. Please reach out to us via email to support@fragrancex.com so we can lookup your order and further assist you.
Have a great day!
The cologne I received is authentic and smells exactly as if you would buy it in the store. I am appreciated for the coupon I received upon ordering. The most valuable cologne there is in the market. 10/10! Thank you!
I chose fragrancex because I researched online and saw that they had the best deals. Additionally, I reviewed comments that said “Authentic website for purchasing fragrances” with a lot of interactions.
I chose specifically Armani Code because it is the cologne that I like the most.
I do sometimes check Amazon prices because they sometimes have cheaper than FragranceX but all in all i love the smells they are like Originals,minus sample ones,not sure about those,got one which was not good Viva la juicy rose.
Cheap and reliable
I heared about them or i tried samples already
Delivery is fast and well secured item on the box... One of the best online store. And they give a coupon inside the box for your future purchase. Keep it up
I purchased, by internet, two after shave men's colonge; one from "E-Bay" & one from "Frangrance" - two different months.
The 1st one from E-Bay was delivered & had no fragrance. The 2nd one fro "Fragrance" was delivered & had NO Fragrence... Both very disappointing purchases.
I got an email responce same as this one - No action taken on FrangranceX part !!!
I had been using Alred Sung men's after shave colonge for many years with much satisfaction. But now completely dissatified!
Same resoning as in your inquiry above!
FragranceX shipping was quick, packaging was good and prices competitive. Will buy from them again. Christmas is around the corner all my gifts this year will be fragrances to all family and friends.
Good reviews
From a couple of fragrance influencers I watch on you tube. GentScents and Aromatix.
Great service at great price and caring customer service ensuring I receive the product due to previous issues with post office. The post office still giving me issues
I've been using this website for years, and I've never been let down by it. Great experience all around. I've always had my colognes delivered in great condition, never any issues with any of that sort of thing. It's been all great
Because it's the best in my opinion. I've tried other fragrance websites but fragranceX offers great discounts. Discounts so good you can't pass them up
Because I get recommended them, and this particular one that I just bought I've been wearing for years and I've always bought it off this website this is actually the second time I bought it off this website.
Great service and prices. Love this website
It's the only fragrance website I use, and I'll continue to use it.
I use FragranceX nearly every week and I enjoy it Thank you.
Affordable pricing great shipping and I've been using it for the past 4 months It's been great.
I'm a huge fan of the Hugo Boss line and I've watched reviews and read reviews on this website and it intrigued me so I decided to buy it
There's a great selection and the prices are wonderful
I've heard positive things watched videos did some research and I read the reviews for this product on your site and they were very informative so I decided to make the purchase
I was very pleased overall. I will definitely be ordering all my perfumes from fragrancex from now on. My perfume arrived early and was exactly wat I expected.
Was just browsing online and came across the website.
I love the perfume and I was for a reasonable price.
I've had no problems with this company. I've always got what I've requested on Time will packed and shipped.
I saw it on Facebook and I had had a friend that ordered from it and she said she’s very very satisfied with it and so I took her chance of doing it and I’m very well pleased
It’s one of my favorite colognes
I have had a good experience with FragranceX, it has a variety of good products at affordable prices
It has good products at a reasonable price.
Some to try for the first time other I already know of them.
Rayef Amber Al Sahraa Cologne
Great resource for not only finding new scents, but older discontinued scents as well. Packaged securely for shipping.
Fast shipping.
Old School Scent
I love it it's convenient for me the price I love prices I will keep on ordering from this website so keep me up to date 🌹
I found one I adore. Dolce and Gabanna THE ONE. Oh my! Game changer. The other ones were good too. Fast shipping.
Payments from Klarna
Always can find what I am looking for. They have fast delivery service. The over all experience is outstanding
They always have what I am looking for.
Because of its smell
Like the the job your doing keep it up and people will shop through you guy's and the shipping is fast to get and the fragrance X is the best
They where great to work with and it's fast to order
I like the cologne and the shipping is free over thirty dollars and I smiled good and the people ask me what cologne I have obsession for men they ask me what store that I got it I told them that I got it at fragrance X online
Obsession for men
This was my 1st purchase, this site was recommended by several PerfumeTok folks. Fast delivery & great selection.
Maison Margiela Replica Whispers in the Library
Gain trust and grow your business with customer reviews.
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
Hello Tammy,
Thank you for your feedback. We're sorry to hear that some of the items didn’t meet your expectations. We noticed that a return label was downloaded from your account, so please feel free to return the items, and we’ll process your refund once they are received. If you'd like suggestions for a lighter fragrance that matches your preferences, we’d be happy to help. Please feel free to reach out at your convenience!