• FragranceX

2024 CUSTOMER CHOICE AWARD

FragranceX

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Overview

FragranceX has a rating of 4.5 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 3rd among Perfume sites.

  • Service
    504
  • Value
    2532
  • Shipping
    2539
  • Quality
    5769

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 84.1%
Positive
207
Neutral
3
Negative
36

Instant Feedback

106,570 reviews

71
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How would you rate FragranceX?
Top Positive Review

“Never any Probs with FragranceX”

Jeff C.
10/12/24

If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!

Top Critical Review

“Dented and broken”

Anna g.
10/12/24

Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!

Reviews (6,245)

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Reviews that mention popular keywords

shopping experience (1131) customer service (577) web site (257)
Thumbnail of user derekb251
Maryland
2 reviews
1 helpful vote
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February 27th, 2021
Verified purchase
• Updated review

Fragrance x always has lots of fragrances in stock and at a very competitive price. If you order before around 3pm or so they also ship the same day. They also arrive in time and intact every time I've ordered for them. So far I've spent 3000 dollars or so in this site and every dollar has been well spent.

Reason I chose this business:

Best shipping

Value
Shipping
Quality
Great as always
August 31st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Saw it on YouTube videos

Reason I chose this product:

Looking for nice fall fragrance

Thumbnail of user lisas2488
Georgia
1 review
0 helpful votes
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March 24th, 2021
Verified purchase

Shopping was easy, I found what I wanted very easily, and I also found something new that I wanted to try. I was very excited that my favorite was in stock because it's getting harder to find. Navigating the site was very easy.

Reason I chose this business:

This is one of the few places stocking Covet and I was reasonably sure it wasn’t counterfeit product (I won’t buy any fragrance from Amazon because there is so much fake product being sold there). I was so thrilled to find the real deal here.

Reason I chose this product:

I chose Covet because it’s a favorite of mine and I was shopping for it, and I selected Dazzle because the description made it seem like something I would like, and I do! It smells like a discontinued YSL that I wore in the aughts, but that one had a chocolate element, too. Dazzle is juicier. Now there are two celebrity fragrances I like.

Value
Shipping
Quality
Thumbnail of user ziada5
Saudi Arabia
1 review
10 helpful votes
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October 31st, 2017

Hello,
I received 2 orders, one of them (Order #*******) at usd 375 shipped to my name but the invoice and items inside is not mine. I need either to return the shipment to fedex and get my amount or have fedex pick up the shipment and return it to you. Fedex the shipment will cost me usd175.
You are ignoring me since yesterday so Please be responsible company and be fair with me.

Thumbnail of user mariea271
Illinois
1 review
0 helpful votes
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April 6th, 2021
Verified purchase
• Updated review

I love shopping at FragranceX, I love the quality of the perfume, and the easy ordering. I love taking advantage of the sales. I tell everyone who asks what fragrance I'm wearing, and where they can get it.

Reason I chose this business:

Service and price

Reason I chose this product:

Eternity is my favorite fragrance!

Quality
I love shopping at FragranceX, I love the quality of...
January 22nd, 2021
Verified site experience
• Previous review

I love shopping at FragranceX, I love the quality of the perfume, and the easy ordering. I love taking advantage of the sales. I tell everyone who asks what fragrance I'm wearing, and where they can get it.

Reason I chose this business:

Service and price

Reason I chose this product:

Eternity is my favorite fragrance!

Thumbnail of user kated176
Ohio
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

I love the Elizabeth and James dry shampoo, especially Bourbon and Rose. The bottles here are fantastic, and you can't beat the price. This is the best dry shampoo our there, and the scent is heavenly!

Value
Shipping
Quality
Thumbnail of user shannonb586
Alabama
1 review
0 helpful votes
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January 8th, 2021
Verified purchase
• Updated review

I love this site! I always struggle to find my brand of fragrance. When I do find it it is a small size. I paid the same for a large bottle as I normally pay for a small size other places. I got 3 times the fragrance for the same price.

Reason I chose this business:

The price of product and availability of sizes and options

Reason I chose this product:

I only wear this fragrance. It is not loud or overpowering yet it has a feminine smell.

Value
Shipping
Quality
I love this site!
December 27th, 2020
Verified site experience
• Previous review

I love this site! I always struggle to find my brand of fragrance. When I do find it it is a small size. I paid the same for a large bottle as I normally pay for a small size other places. I got 3 times the fragrance for the same price.

Reason I chose this business:

The price of product and availability of sizes and options

Reason I chose this product:

I only wear this fragrance. It is not loud or overpowering yet it has a feminine smell.

Thumbnail of user janices244
Texas
2 reviews
0 helpful votes
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April 12th, 2024
Verified purchase

I LOVE perfume,more than that...I LOVE a GOOD DEAL on perfume!;) Thank you FragranceX for constantly giving me good prices on scents I love!

Reason I chose this business:

Don't even remember when I first started shopping on FragranceX. Just know I haven't been disappointed once!

Reason I chose this product:

This time I bought Sauvage (sample sized) for a friend. I seem to be his personal shopper lately,and wanted him to try it. I KNEW he'd like it!

Quality
Thumbnail of user hbb2
Texas
2 reviews
0 helpful votes
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April 19th, 2021
Verified purchase
• Updated review

This was my third purchase from this site. My first purchase was a good experience. On my second purchase I received a product which I strongly believe was a fake and I promptly returned it. About a week after they received my return my purchase was refunded to my account. I then purchased another cologne I was looking for and received a quality genuine product.

Reason I chose this business:

Prices and product selection

Reason I chose this product:

Reviews and already owned a product from this house which in my opinion puts out quality well blended products.

Quality
Excellent site
March 13th, 2021
Verified purchase
• Previous review

My first time buying from an online discounter. Was skeptical about the quality and authenticity of the product I would be receiving. Received my order two days after ordering and I can say I was happy with my purchase and shopping experience. Will use them again.

Reason I chose this business:

Chose them over two other sites I was looking at. Good choice.

Value
Shipping
Quality
Thumbnail of user lisab2593
France
1 review
1 helpful vote
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June 19th, 2021

Good job! I couldn't believe anyone can help me with my case I tried to get some help from the police, but they couldn't do anything. I decided to apply for a case with this company mon ey help. Page. Link /co ntact already at the end of the second week, my problem was solved do not fall for scammers. Thank them for everything

Thumbnail of user deeannak2
Texas
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

I ordered Juicy Couture, a fragrance that I really enjoy. Was able to get a beautiful and nice sized bottle, unboxed (but very well padded and wrapped) and marked Tester. It smells lovely, just as if I'd gone and paid 3X the cost for it, but I didn't! Very satisfied, and will buy again.

Reason I chose this business:

I liked the prices. Good reviews.

Reason I chose this product:

An old favorite

Value
Shipping
Quality
Thumbnail of user robinm854
Texas
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

Well I was trying to order my purfume from Macy's, but they don't carry it. So that's what led me to this company. And I'm so glad it did. I love love love! The sizes and prices. I ordered and got my purfume in 3 days. And was so happy I ordered some more the next day. I hope you try this company. I love having big bottles of purfume on my night tables. I feel special with every spray.!

Reason I chose this business:

I wanted to try them to see if they were a good company.

Quality
Thumbnail of user dennyn13
Illinois
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Overall an outstanding experience. Only one issue. When I tried to take the cap off to get to the spray nozzle. The spray nozzle came off. I had to put the spray nozzle back on. Now I can't put the large cap covering over the spray nozzle. So I keep it off.

Reason I chose this business:

Price, free shipping, fast shipping.

Reason I chose this product:

This is my favorite perfume!

Value
Shipping
Quality
Thumbnail of user db900
Florida
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

I order two jadore l'absolu perfume as a gift to the Virgin Island, I wanted to make sure the price was not in the order, the response my email was an off the wall answer. Your customer contact number should be available and not always a busy signal. My family receive the gift I am less like to buy again. I look for more customer service than anything else. That's the key to a successful company

the line stay busy

Reason I chose this business:

I have chosen this company because i could fine another company that sell jadore l'absolu perfume at a reasonable price, after thorough i was able to locate other company at the same price or a little less

Reason I chose this product:

It a product my family enjoy using, as the matter of fact i need to order another jadore l'absolu perfume

Service
Quality
Thumbnail of user albertm318
North Carolina
1 review
0 helpful votes
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June 3rd, 2020
Verified purchase

For a long time I've searched and searched for this fragrance in stores. I used to buy it at Kmart in Roswell New Mexico. Then long behold after googling it I found it! Your shipping speed was superb thank you. Expect more orders from me!

Reason I chose this business:

Because the name of your company indicates "we know our stuff and we specializein them" plus the X at the end just makes it sound Kool.

Reason I chose this product:

Because out of ALL the colognes and/or body sprays I've used including Armani and Gucci I've had the most compliments from tha ladies

Value
Shipping
Quality
Thumbnail of user karenh1824
Illinois
3 reviews
0 helpful votes
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March 13th, 2021
Verified purchase
• Updated review

Great found just what I was looking for at a great price thank you please put me on mailing list for future I'm not even sure how I arrived at this site thank youI will be back provided what I ordered arrives o. K.

Value
Shipping
Quality
Great found just what I was looking for at a great...
March 4th, 2021
Verified site experience
• Previous review

Great found just what I was looking for at a great price thank you please put me on mailing list for future I'm not even sure how I arrived at this site thank youI will be back provided what I ordered arrives o. K.

Thumbnail of user stevec1084
Pennsylvania
2 reviews
0 helpful votes
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June 16th, 2021
Verified purchase

The FragranceX site is so easy to use. They seem to always have what I need in stock. I love that I can review my last orders and with a few clicks reorder the same thing. Delivery is always prompt, and the packaging is rightsized.

Reason I chose this business:

First time was price and availability of what I wanted. Now I'm hooked.

Reason I chose this product:

I've been using the same aftershave since before there was computers, and it's hard to find in a brick and mortar retailer, but FX never let's me down.

Quality
Thumbnail of user jenniferh2757
Virginia
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

I was sent the wrong smelling Jimmy Choo perfume. It smells totally different from the bottle I orderrd last year. I ordered another bottle of Jimmy Choo hoping it's the really good smelling one I got on my very 1st order ever with this site

Quality
Thumbnail of user davidlincolnb
Texas
1 review
0 helpful votes
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June 12th, 2021
Verified purchase

FragranceX did a perfect job of fulfilling my order. The fragrance I received I discovered is a new Elizabeth Arden formulation of Halston Z-14 which is not good quality, and very unlike the original 1970's juice. But this is not FragranceX's fault at all... I just didn't like the fragrance.

Quality
Thumbnail of user xanthuso
Massachusetts
2 reviews
2 helpful votes
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December 26th, 2020

Lazy customer service, this company must be staffed by volunteers because these people don't have the least bit of concern about professionalism, profit or retaining customers. Horrible first experience-Never again!

Thumbnail of user kristier51
Texas
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

I am shocked & THRILLED at the huge bottles of perfume I received—wow! For a very decent price + free shipping! Absolutely thrilled I gave your company a shot! I plan on ordering more perfume & some cologne for my honey!

Reason I chose this business:

I wanted to try it. Prices look good. I hoped it was legit!

Reason I chose this product:

I hate paying $50-$60-$70-$80 for these perfumes! It’s ridiculous! I love perfume!

Quality
I'm excited to see how the products are—--so far-so...
September 1st, 2021
Verified site experience
• Previous review

I'm excited to see how the products are—--so far-so good! Great price/discount/hope to get within the 2-5 days as it says online!

Reason I chose this business:

I wanted to try it. Prices look good. I hope it’s legit!

Reason I chose this product:

I hate paying $50-$60-$70-$80 for these perfumes! It’s ridiculous! I love perfume!

Thumbnail of user crystalm451
New Jersey
1 review
0 helpful votes
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April 3rd, 2021
Verified purchase
• Updated review

Love ordering from FragranceX! Love being able to break up my purchase into 4 payments... love prada candy! This is my 3 order and I plan to order many more! Only thing I wish... they would send samples with your purchase... which would lead to more buying!

Reason I chose this business:

Primarily. Afterpay! And a history of successful orders!

Reason I chose this product:

It’s my favorite! Prada Candy smells clean & sweet but not overly sweet or sickly sweet, the smell lingers so beautifully!

Quality
Love ordering from Fragrance C
March 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

History of successful orders!

Reason I chose this product:

It’s my favorite!

Thumbnail of user maryf982
California
2 reviews
0 helpful votes
  • Send Message
February 11th, 2021
Verified purchase

I am very impressed with my purchase, shipping was SPOT ON! I guess you could say my items arrived in the "blink of an eye" lol... i will be back for more... i couldn't be more thrilled... thank you so so much!

Reason I chose this business:

Your company seems more reliable and product availability and notification of pending out of stock items is very helpful... i shall return! Lol!

Reason I chose this product:

I love PRADA CANDY and CANDY KISS... I discovered that one through SEPHORA 2007? A girl can't afford to be without her sweets (smile) AQUOLINA i have been wearing since 2007 and i have all the extras it has to offer... i was so delighted with the extra additives... Next month i will be back for MICHEL GERMAIN "SEXUAL SUGAR" (that is soooo Scentual Femininity there) and i plan to purchase another CAROLINA HERRERA GOODGIRL LEGRE for my Sister... that Stiletto is so classy i know she'll love it!
Thanx for letting me share my experience... I love you guys!( BIG GRIN)

Value
Shipping
Quality
Thumbnail of user sarabjeetb
India
1 review
7 helpful votes
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April 20th, 2016

On February i had ordered perfumes since today its 21st april i have not recieved my order and these people are not just faking and lying that they have dispatched it through usa Courier company they are not even refunding my amount.

Thumbnail of user pennyo26
Tennessee
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I have ordered from FagranceX for several years and I'm always pleased with the products and service as well as the fast delivery time. I ordered for Christmas gifts this year and was fearful I might not have gifts to give with shipping items being delayed everywhere. I received my order yesterday, well in time for Christmas and I was overjoyed to have such fast service. I recommend this company highly. Penny from TN

Reason I chose this business:

Ordered from FagranceX for years

Reason I chose this product:

I love Passion by Liz Taylor and it's no longer available at department stores where I've searched. I so love you carry it.

Value
Shipping
Quality
Thumbnail of user tanjanekas
Georgia
1 review
3 helpful votes
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March 4th, 2016

I purchased Clinique Happy pefume on 2-29-16 and i received my product today 3-4-16. From reading the review on this site i was skeptical about ordering, but my order came and i am satisfied. Will be ordering again soon.

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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.

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Fragrance T.
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