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FragranceX has a rating of 4.5 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
106,571 reviews
If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!
Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!
My scent goes out of stock from big box retailers and the price is $140. With FragranceX it was 40% less. Needless to say I will keep ordering from them from now on!
The coupon was valid on my purchase and there weren’t any restrictions
It’s my favorite scent
I use Fragrance dot com and another website, also selling discounted original cologne. But only this gives me free shipping to Puerto Rico at 30 dollars, about there and I love it.
Low shipping to PR, listen I will always come back to buy one or two at a time. But sites that want me to spend 60 dollars for free shipping won't get me to come back.
I strongly believe that free shipping is better then 35 percent off.
I've bought many fragrances from fragranceX, they never disappoint. The cologne was shipped out and arrived to me in such a fast time. Authentic products, for a great price. I love buying from here
I stumbled on them on Facebook
I chose them because I wanted something that was good and most stores don’t carry them. First I bought Dior sausage then moved on to buying a few more at a time
Good customer service. I made a mistake on my order and cancelled twice but it was corrected immediately. No waiting 7 days for refund. I appreciate that!
Quick and efficient
For the prices and fast delivery. I am a returning customer.
These are products that I have purchased in the past
Excellent selection of eau de parfum.
Delivery came In a day sooner than expected. The prices were unbelievable and I have to say. I will be ordering all of my selections from fragrance X.
It was well rated on google and they had exactly what I was looking for.
These are some of my favorite parfums but way over priced at Macy's and Dillards.
FragranceX offers an enormous and diverse selection of products at the discounted price to choose from. Their shipping is very fast and free! Love it!
Jeremy Fragrance
Online influencers
Love FragranceX! Fast and easy with a huge inventory at a great price!
Because of your prices and huge selection.
Influencers
I've been dealing with Fragrancex for awhile. Always great prices and you don't have worry about getting fake fragrances. Items arrive fast and well packed
Price and selection
Reviews on youtube and Instagram
I am a MULTIPLE REPEAT SHOPPER. That says alot. I always know the price is great and the fragrance is authentic. The purchase im making now is 18 bucks cheaper then Ebay. Wow!
Availability of a parfum
Reviews on fragrantica
Have ordered from them a few times now. Prices are great and delivery time is very quick. They always follow up with emails and email you the tracking once your order ships. Great Service.
I always purchase my colognes here. Always great service and products. Due to, Usps may cause a little more time for delivery but Fragrance X does there part quickly.
Price, shipping and the choice of products.
Just what I wear.
Shipping has been fast and easy to find what you're looking for, also prices are lower than retail plus continuous discounts. Well for me cause I'm from I love to smell like a gentleman.
Because I was tired of going to the mall to pay for something overpriced, when I can pay 30% less and receive it in less than 48hours.
Because I’m a cologne connoisseur had my first cologne at the age of 4 years, Calvin Klein from an auntie who lived in France.
Shipping has been fast and easy to find what you're looking for, also prices are lower than retail plus continuous discounts. Well for me cause I'm from I love to smell like a gentleman.
I live that they have my same exact perfume. Fast delivery and at a discounted price for the product! I will definitely be ordering again! Thanks FragranceX!
Discounted and same great quality!
It's one of my 2 favorite perfumes!
Since my husband's favorite perfume is One Million, so wanted to surprise him with it, and ordered before time, n the delivery was quick n 100% satisfaction
This is my first ever purchase and now it’s my favorite site for fragrances
Just coz it’s my husband’s favorite perfume
This is a beautiful white floral fragrance. They don't really make fragrances like these anymore. Perfect for spring or summer and it has really good longevity despite being a much softer scent.
The selection and affordability.
Thanks to FragranceX and their huge selection of men's colognes, great service and competitive prices I always get complimented on how I smell. Try them guys, you'll be very happy you did.
That's what I use.
That's what I use.
Easy process. However, I ran into issues with USPS. There was a processing delay that I'm still in the dark about. I received my product in good shape but later than projected.
Prices and variety.
Testing quality of site
Prices and variety.
Testing quality of site
Hopeless products, prices are unbelievable and perfumes fake as ever. Box and bottle totally different from what I get in duty free and the scent is way off. Delivery takes forever!
Good experience with sales and delivery make me a continuous repeat customer. Great prices don't hurt either. THIS COMPANY HAS DELIVERED FINE PRODUCT, AT GOOD PRICES, ON TIME, EVERY ORDER. IT IS A GIFT FOR GIFT GIVING, WITHOUT EVER HAVING TO LEAVE MY DESK.
Advertised products. PRODUCT, PRICE, PRESENTATION ON WEBSITE,
Prior knowledge and acceptability as gifts. PRIOR KNOWLEDGE OF EACH.
Good experience with sales and delivery make me a continuous repeat customer. Great prices don't hurt either.
Advertised products.
Prior knowledge and acceptability as gifts.
Thanks. Easy to get. I have worn this for several years now. Actually, I found out by accident my daughter wears it as well. Apparently, it's great for our particular chemistry!
RALPH--it's all I wear... well, clothes, but you know what I mean.
Long-time favorite. Now have two other family members using it.
Long-time favorite. Now have two other family members using it.
I ordered curve crush it was delivered in 3 days packaged in brand new boxes smells wonderful. My favorite perfume better than going to the store searching for the fragrance
Easy to order fast delivery and I found exactly what I needed
My favorite perfume my oldest sister and I wear the same perfume and it is hard to find
I was specifically shopping for lavender and Pumpkin Pie scent because I saw a study that those two scents combined increased men's desire by 40%! Going to test that theory!
Had both the scents I was looking for at a great price, didn't want to spend excessive amounts of money!
Because of the study that said these two scents increase men's sexual desire by 40%!
What can I say, but it's one of the most beautiful scents out there! I feel unless you know Fashion main stream America doesn't know of the designer Costume National and their beautiful Fragrance "Soul" this Fashion house from Italy is spot on with everything they do so do yourself a favor get some Soul!
This was my first time ordering from Fragrance X. I had been to every major store in LA and could not find it I saw Fragrance X online and thought I’ll give it a shot it was delivered so fast like 3 days and I couldn’t be more pleased I’ll be using them from now on Thank You
Because it’s AMAZING!
First time ordering from this site, hope it goes well. If so I will order again. Not sure of the sense I have ordered, just wanting to try different ones to see which will.be the best.for.me.
Just trying to find what. Smells best for.me.
First time ordering from this site, hope it goes well. If so I will order again. Not sure of the sense I have ordered, just wanting to try different ones to see which will.be the best.for.me.
Just trying to find what. Smells best for.me.
I used to love this company and was a frequent purchaser. I've made maybe 10 purchases this year and all were pleasant purchases until the last one. As they say, you are only as good as your last experience.
I made a $400 purchase on December 10th with plenty of time to receive my purchase for Christmas here in the states. I usually wait no longer than 4-6 days for arrival of my purchases. I got a shipping notification as usual yet FedEx has never updated the tracking because only the shipping label was created. The order never shipped.
Multiple times I've tried calling customer service to be only met with a message that no one can take calls. I've tried during different times of day too.
I resorted to asking for help via their support email address provided on their website. (*******@fragrancex.com) I've sent 4 email over the last 6 days and had no answers from any of the emails. Yet they can drop new posts on Instagram every day advertising for Christmas sale... The customer service is completely non-existent now.
I will never order from them again. I will take my business to fragrance.net or to Macy's before going through all this again. Now I have to file a claim with my bank. Huge inconvenience. Stay away from fragrancex,
Tip for consumers:
Avoid the site until the fix their customer service issues. If they can’t answer phones or emails then why give them your business?
Products used:
I never received my items.
Quickest purchase I've ever made!
I got a brainstorm idea to get my Dad the scent he used to always wear. Your site had the best value and availability.
A particular item
It’s my dads favorite
A particular item
It’s my dads favorite
Easy When I saw the advertisement on face book, I was ready to buy your product. Four years ago I spent $37.00 for 1 and 1/2 oz. At Walgreens drug store for this same fragrance.
Price $ 23.00, and $4.00 shipping.
Favorite This is my most favored cologne.
Gain trust and grow your business with customer reviews.
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
