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FragranceX has a rating of 4.5 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
106,580 reviews
If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!
Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!
My experience was fairly pleasant, you have what i wanted at the time and the price was right. Free shipping was great also. Shipping was fast. Overall a great site to order from.
Seems like one of the more popular sites. The free shipping is nice and the prices were competitive. I would like to see some promo codes to intrigue my interest a bit more. Fragrance.net always has them.
Something new to try
I ended up men's cologne when I thought I was ordering girls cologne. Now I have no gifts for my granddaughters. There were no explanation of what I ordered just numbers.
Thanks anyway.
Thought it would be less expensive and a lot easier to order
Wonderful overall experience. Speedy delivery, excellent prices. And wonderful products! The service provided is above and beyond today's expectations.
Past experiences with these products. "Old School!"
I have ordered all types of perfumes and have never been disappointed. The shipping is insanely fast and the products are legit! I shop here before I look anywhere else.
Prices and selection
Awesome price
Boom! Love this Site!
Because of the fast shipping, the bomb products and the awesome prices!
Because I love anything Escada and this one feel in my price range!
My ordering experience was quick, fast and easy. I received my order within the time frame that was given and pricing was reasonably. I will definitely used Fragrance X again
Very satisfied with this company. I ordered the wrong perfume and called the customer service was awesome I was refunded quickly and reordered and received it at a timely matter...
Very professional and problem solved at a timely manner
Quality perfume
I like the smelks
Fragrant x is my number one online retail store that I've been shopping for for years they never failed me thanks
I've been shopping with them for years they fast and effective with shipping
For my father-in-law
USPS messed up delivery of item and it ended up taking 1 week to receive order instead of 2 day delivery.
Sent email to FragranceX customer service, but never received reply.
Price and selection of products
Sounded like a nice fragrance based on reviews.
FragranceX has a vast selection of fragrances so I was able to select exactly what I was looking for. It was a gift and arrived to the recipient in a few days.
I have sent and received gift products from FragtanceX. The products are always what was requested and arrived quickly.
The product was requested as a gift.
I'm amazed how amazing, this company is and how fast they ship. I'll keep coming back for more perfume for the wife and cologne for me. This company doesn't sell fake products they are the real deal.
Fast shipping and they don't sell fake products. This is now my to go company for perfume and cologne.
I received a very customer friendly experience. They were to response to my every need when I was experiencing issues. I was able to keep track of my package at each location.
The service was exceptional and very timely.
A friend recommended the site
Individuals had good reviews about the product.
Ordered plenty of these tiny perfume bottles and love how the smell of them. Convenient to have them in my bag and gave one to my daughter and she also loves it
Fast transaction and amazing prices
I love the scent
It looked like price at checkout was more than price on web page! The discount code brought price down to what was advertised on Facebook page -- a little misleading.
Was interested in Halston. Facebook ad.
It looked like price at checkout was more than price on web page!
Was interested in Halston. Facebook ad.
I'm very happy with my purchase. I received my son's cologne in a timely manner and it smelled even better than I thought it would. Very happy. Thank you
Your site seemed difficult to navigate. Seems I had to order additional item to get my discount. I still didn't receive the discount, but ordered anyway.
It was the only place I could order an old aftershave/cologne.
Reminded me of high school Class of 1965.
Your site seemed difficult to navigate. Seems I had to order additional item to get my discount. I still didn't receive the discount, but ordered anyway.
It was the only place I could order an old aftershave/cologne.
Reminded me of high school Class of 1965.
Dellivery processed seemed confusing and not clear. Gave different dates than actually came on a completely different date. Not such a major problem but something you might want to work on
My favorite perfume is Ralph Lauren Romance, Summer Blossom. Unfortunately I think it may have been discontinued and I was unable to find it anywhere but with you!
You had my favorite perfume that I was unable to locate anywhere else.
The smell is lovely!
The scent with a touch of pursuation. An alluring way calling forth the power to be noticef perhaps enriching the occasions or just everyday interactions.
email cuttings that are contained with general questions if we have met the payment.
Online vehicle. Easy access
Rest with family and friends
Online vehicle. Easy access
Rest with family and friends
Better than fragrance net who took three weeks to deliver 1 item. I ordered two items here on a Saturday and recieved them Thursday... WAY faster and WAY better.
I told a friend about my experience with fragrance net and they told me to try FragranceX. I am absolutely
One product I ordered I had smelled at a shop in the mall and I fell in love with it but they wanted 80 dollars for it. O. o too rich for my wallet currently. The other product I chose because I was gifted a perfume from the same maker and thoroughly LOVE the scent I recieved! So I thought I might try another scent by the same person.
The entire process from beginning to end was a pleasure. The fragrance is authentic and was received on the date projected.
This company is committed to excellence and I will be a loyal customer
The integrity of the company.
No pricing gimmicks. The price is truly lower than other competitors
I've worn this fragrance for a long time and consider it my signature fragrance
So easy to order, I read some of the reviews and tried a new fragrance. I love Elizabeth Arden's Green tea and tried the Green tea with bamboo. It is now my new favorite!
Saw advertisement while playing games on phone
From the reviews
The fragrances are sent to you quickly. It was easy to order and they check to make sure that you are satisfied. A really good company and I recommend it.
A sale on my favorite fragrance.
One was my favorite, the other sounded like something I'd like but turned out to not be so.
I do all of my shopping at fragrance X.com when it comes to perfumes and colognes for men and women absolutely hands-down the best I wouldn't think of shopping anywhere else thank you fragrance X.
The convenience of finding everything I need in one place at extremely fair prices I wouldn’t think of going to a department store and buying the fragrance is there
The convenience of finding everything I need in one place at extremely fair prices I wouldn’t think of going to a department store and buying the fragrance is there
The convenience of finding everything I need in one place at extremely fair prices I wouldn’t think of going to a department store and buying the fragrance is there
The convenience of finding everything I need in one place at extremely fair prices I wouldn’t think of going to a department store and buying the fragrance is there
The shipment was fast, but I believe the cologne was watered down. The fragrance did not last long. I have had this cologne in the past and it lasted several hours but not sure his one.
I have had it in the past and love the smell.
They were at a great price.
I ordered Eternity & Boss Unlimited from FragranceX.com. Requested on my order & insisted on emails after that that it shouldn't be left at the door but locked in a parcel locker because packages go missing where I live but still they left it by the door unattended. They sent me a picture of the package which was clearly printed on "PUT IN THE PARCEL LOCKER" left at the door. It went missing & when I claimed they made me wait 2 months & told me they cannot pay because they couldn't access the parcel locker, they never asked the building superintendent they just threw it on the door. In my opinion the delivery guy should have been smart enough to know why the package was printed "PUT IN PARCEL LOCKER" & atleast take it back with him if he couldn't deliver it there.
I WILL NOT ORDER FROM THEM EVER AGAIN
Tip for consumers:
Rest assured your package won't be delivered to your specifications.
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
Hello! Thank you for taking the time to review our services.
We sincerely apologize for the inconvenience caused by not receiving your package.
Upon verification of your order, I am able to see that the carrier confirmed that the driver was unable to deliver to your locker (as requested) as you did not provide a locker code - without this code, the driver was unable to leave the package inside the locker and therefore left it at your door instead.
In any case, I see that as a courtesy, you have been refunded in full.
Hope this helps, have a great day!