FragranceX has a rating of 4.5 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 3rd among Perfume sites.
If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!
Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!
Love FragranceX. I had to return a product because my daughter was allergic to it. They were very understanding and quick about my refund. I have since ordered again from them. I ordered again and got one of my all time favorites... my daughter says she remembers it from when she was little... I will be a return customer!
My daughter was allergic to the perfume I bought...they let me return it and I got one of my old time favorites...all was very speedy.
Old time favorite
Love FragranceX. I had to return a product because my daughter was allergic to it. They were very understanding and quick about my refund. I have since ordered again from them.
Overall it was a pleasant experience except for the delivery. At first USPS was apparently unable to reach my address on Saturday, they said they would attempt a second delivery on the next business day. They finally delivered my order yesterday.
Because of the ratings it got online
It's a product I use already and I love it.
They kept telling me for fraud purposes they needed a nonexistent 6 digit number from B of A to confirm my identy. B of A said there was no such number. They said call Apple Pay for it. They said same thing. Try hey eventually got rude when i asked for a supervisor and hung up on me. They refunded my money tho. Stupid is stupid does….
Check out was very simple. Shipped and received very quickly. They have tons of perfume, you would just to read the reviews on them because the perfume I got, I never used before and I do not like the scent. It is not what I thought would smellnlike.
Was just browsing.
Looking for good fragrances I love perfume and body products
This is the first time i have ordered a fragrance from you for the whole family. I liked that the website was very detailed on each scent. It was easy for me to choose, because i knew exactly what each member of my family wanted. Thank you for the clever layout of the website
16 For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. 17 For God did not send his Son into the world to condemn the world, but to save the world through him. 18 Whoever believes in him is not condemned, but whoever does not believe stands condemned already because they have not believed in the name of God's one and only Son. 19 This is the verdict: Light has come into the world, but people loved darkness instead of light because their deeds were evil. 20 Everyone who does evil hates the light, and will not come into the light for fear that their deeds will be exposed. 21 But whoever lives by the truth comes into the light, so that it may be seen plainly that what they have done has been done in the sight of God.
My Mom Referred me to FragranceX
Both are my favorite... Blessed!
Amazing Prices... I Love It!
My Mom Referred me to FragranceX
Both are my favorite... Blessed!
Easy to find fragrances, a great selection of my favorite brands. Let' see how long it takes to be delivered. I'd love to be a return customer as long as my order is correct, legitimate, and smells authentic.
Because of Jo Malone Fragrances and the price.
Jo Malone is one of my favorite scents.
Easy to find fragrances, a great selection of my favorite brands. Let' see how long it takes to be delivered. I'd love to be a return customer as long as my order is correct, legitimate, and smells authentic.
Because of Jo Malone Fragrances
Jo Malone is one of my favorite scents.
Please, please do not purchase from Fragrance X, especially if you are based in the UK. Not only did they hit me with a £17 DHL delivery charge (on top of their delivery charge which meant I paid £15 more than if I had purchased the perfume in the UK), but when I received the perfume, it was a fake! I could tell as soon as I sprayed it, and the smell disappeared after 5 minutes. I took it to a well known perfume store and they confirmed it was a fake. I have purchased perfume a few years ago from Fragrance X and wasn't charged for the DHL delivery and the perfume was genuine. Now it is definitely not. They are now obviously buying from cheap, copycat suppliers of fake perfume. Please do not use. I am reporting them to Trade Descriptions to try and get them stopped from exporting to the UK. I feel really cheated. It is daylight robbery. My hard earned money down the drain.
Ordered $140 of perfume November, 2010 f0r Christmas presents - here we are March 23 2011, still not arrived. Standard reply from company be patient, in customs, weather in Australia... demanded money back now they don't reply to emails at all - cheats. AVOID THEM.
I love the fact that I am sure of the authenticity of perfumes purchased here. The site is easy to navigate, has great prices and shipping is on time. I am a repeat customer who is happy to do business with this company.
Fragrances I like and have been looking for.
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This order came in faster than I expected. I did pay extra for faster shipping. I was trying it out. To see if there's any difference with the regular shipping which usually comes in late.
Its worth to pay extra this time. I am really excited with this order. And it came in fast to my surprise.
Genuine fragrance. Good customer support. My boyfriend orders from this site as well. He recently had a problem when his order came in. The bottle leaked. Customer Support responded and worked with him. It was an expensive perfume and I'm glad they were able to sort it out.
Tried and sample them before. Not a blind buy. I've been looking to get a bigger bottle. And I'm glad that they finally carry the newly release Nanshe by Nishane. I also chose fragrancex because of Afterpay. I have been wanting to try it out. There have been a lot of buzz about the app recently. It works.
I ordered 150.00 worth of cologne and when I received the box in the mail all the cologne was broken. When I called customer service I got the runaround and sent pictures of broken bottles and for a week never heard back. So I called again they said pictures where not clear enough so would not replace them or refund. Terrible customer service DO NOT ever order from them!
Products used:
None
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'm not sure if this website is a scam but it possibly is, I had an order that was marked as delivered on the 12th of January but I still have not received it and I have got into contact with them and they could not help me and I have tried the carrier and they told me it was the merchants mistake so I'm not sure if it's a scam or whats going on, no one has been able to help.
I ordered $115 worth of fragrances on 10/27. According to email it shipped 10/28. According to Tracking # provided it's says it's been delivered, but I haven't received anything? This is my 1st time having this kind of issue & I've already emailed FragranceX numerous times with zero response. Getting kinda nervous. $115 is a lot of $ right now, especially with nothing to show for it! I won't bash you guys like some reviewers on here. I appreciate the service you provide, I would just appreciate a remedy for this situation. It's 2020 anything can happen & I definitely understand accidents happen. Once again it's 2020 wouldn't be surprised if the sky started falling all of the sudden. Anyways. I hope I can get my package & enjoy my Mont Blanc & other smellgoods! I will update/edit once something happens. Thank you for your time. I appreciate you!
It was very easy to keep track of the product, just wish it could of came to the door instead of me picking it up at the post office. I can't hardly drive with my disability. Again I was impressed on the whole delivery stat.
I found you on Facebook, and was looking threw the products, and the price for what I ordered, was way cheaper then in the mall. I will be ordering again.
I was in Yonkers to shop for my daughter, and we was checking out their samples? And I really like the fragrance, and I kept checking stores for years till this month. Thank you for beinging who you are.
I was sad, I love this fragrance, but when it arrived, sadly it was not the same smell that I am accustomed to smelling. I wore it anyway, thinking perhaps it was just me and I was in a hurry to attend a meeting. While there, several people commented that I must be using something different than usual, and that they always knew it was me by the great aroma I normally wore. I agreed with them, it certainly did not smell the same, unfortunately.
Because the advertise that they use original scents, not know offs, and I believed them.
They had many of the perfumes I like, Oscar de la Renta, Boucheron, Beautiful, Bulgari.
I am so pleased with my recent FragranceX order. I was able to find several perfumes on my wishlist at wonderful prices, and everything arrived well-packaged in perfect condition. Very happy and will gladly order from FragranceX again in future!
Great prices, great selection
They were perfumes I had wanted for quite some time
I have ordered several different products and by far this site has the best prices for this product and other name brand products, versus the two other discount sites. I am always able to find the products I'm looking for and in many different sizes. Love it!
Lowest price out of three perfume discount websites, and best brand availability and product size options.
Best selection and the best and lowest prices out there!
I have ordered several different products and by far this site has the best prices for this product and other name brand products, versus the two other discount sites. Love it!
Lowest price and best options
Best selection and the best and lowest prices out there!
Don't order if you don't live in the USA. Unfortunately the customer service of this company is not properly trained in cross border purchases and order cancellations. I lost over $20 when canceling an order because they didn't process the cancellation properly. They refused to make me whole. I'll avoid in the future as prices are better on fragrancebuy.ca and fragrancenet.com anyway
On order *******, I did not receive my bottle of issey miyake code ******* for $41.15. This is the first time I've had a problem with Fragrance x! The reason for the low rating is because of this order. *******.
Excellent buys
Quality products
Order #******* did not include my issey mikake code #******* in the amount of $41.15. I'm waiting for fragrancex to straighten that out, then I can give you 5 star rating.
I order from this company and never received my product! You eill be better off going into the mall and buying from one of the fragrance stores! I've order before with no problem but this time I didn't receive my merchandise and they are not helping
It all started when I paid 13k+ instead of 12k because of the currency difference. Their courier lost the parcel, they offered to wait when the perfume will be back in the store or send me part of the order (this is after a month of searching for my order) Then they said they could not send only part of the order and decided without my approval to refund my money and they are sorry that I just have to lose money! If you order from another country, be prepared to lose the amount of currency difference without getting perfume. I ended up with a headache and lost money.
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Don't buy from these shady scammers I bought 2 perfumes both wear absolutely nothing like the real perfumes after returning the items they have refused to refund me I bought them December 2019 this is February 2020 still not refund and they received my return cause it was signed for with signature they are a big scam selling fake fragrance
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'm in France and I ordered perfumes (11/24/2010 order: ******* and *******) for more than 200 USD.
Since two months I'm still waiting!
I'm very suprised, because the two parcels are not arrived yet...
Forget this website: I tried to have informations, you never have answer (or this kind of answer: please wait...)
I do not trust FRAGRANCEX.COM
I received my Gucci in double quick time. Hooray. No extra cost, Hooray, Opened my Gucci and although it smelt nice I was not 100% convinced that it was genuine. The more I used it the more I believed it to be fake? But I could be wrong. Then shock horror two weeks later I get a bill from DHL for shipping costs of £17.06. Angry is not the word I would choose to voice my displeasure. I could of bought it cheaper in the UK. I will not be buying from FragranceX. Com again
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
Dear L A,
We appreciate you taking the time to share your concerns, and we apologize for any inconvenience you've experienced.
After thoroughly investigating the matter, we found that our records indicate the package was successfully delivered to the address provided at check out.
We understand the frustration of not receiving an expected package, and we genuinely sympathize with your situation. If there's any possibility that the package was misplaced, we recommend checking around your property or check within the household as someone may have taken it on your behalf.
Kindly note that further information will be provided directly via email.
We appreciate your understanding.